Support for new dead iPod Video?

I just received from Apple the new iPod Video last Thursday. I was familiar with earlier versions and was impressed with the video quality. I loaded tons of songs and thousands of pictures. Downloaded Desperate Housewives since there is nothing else worth watching from the Apple store. The iPod started turning itself off within 1 day. The only way to turn it back on was to press center and menu keys. It worked for a day or so.
I called Apple Support and was asked to do a restore from the original computer, which happened to be PC desktop at home. I did, nothing changed.
I am Technology Coordinator at the school where we have about 450 Macs so I am fairly familiar with Apple support and technology part.
My mom died and I flew to Europe on Saturday. Before that I loaded tons of pictures and videos to the laptop to show my family. I bought protective case and do not even have a scratch yet but the iPod died. I took iBook with me and have many PC laptops around here but iPod can not be revived. I tried everything to reset, restore that thing. Hard drive does not spin, screen is black, it does not even drain any power from USP port. I can not get to any of my pictures out of it. I should have transferred them all to the iBook before but that would have erased the existing old l-Tunes Library. Now I am SOL.
I purchased Apple Protection plan for the iPod so I felt safe. Well, I filled out the online case now, got the numbers and nothing happened. Promised email never came, dead silence. Tried again, same thing. Well, I am not going to call Apple Support from Europe and spend a fortune to wait for my sorry turn. Needless to say I am little PO'd.
I live online and can process tons of school emails from Europe but I cant get to Apple.
Major pain.

Check this out.
iPod battery doesn't charge.
Sometimes if the battery gets completely discharged, simply connecting to a USB port on the computer doesn't supply enough power to "kick start" the charging process. In theory it should do, but yours seems to be a common problem.
Do you have access to a wall charger?

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The actual point of my post was to make me feel better, and boy did it work! I did not expect any actual relief, so actually now the post is twice is good as I thought - I was actually wrong!
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