Support for Premiere Elements 10,

Felmeddelande: Uppdateringsservern svarar inte felkod U41M1C212
Försökt ladda ner en uppdaterad version av Elements 10 utan framgång. Tacksam för hjälp

As I wrote: I can not update Adobe Premiere Elements 10 and get error code U41M1C212. The solution would be to disable/remove "Microsoft Virtual WiFi Miniport Adapter". Many have apparently succeeds, but not me.
Is there anything further needs to be done or what have I done wrong?
After having disabled the network card, I have restarted the computer, tried to update "Premiere 10" without results, closed by the firewall (McAfee) and tried again. Windows firewall is off because I have a firewall through McAfee. Could this have an impact? I also tried to download an Elements 10 with latest updates, but that version is apparently not available online. Will it help to download the software from the installation CD?
Grateful for any help.

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How can I get in contact by telephone with Adobe tech support for Premiere Elements 12?

The Adobe support pages on their web site are a maze and I keep going in circles and can't find how to actually talk on the phone or chat with tech support. Help please.

pastorok
Please click on the following link, and, when it opens, click on the statement "Still need help? Contact us." to bring up Adobe Chat. I would suggest that you select a topic such as "Downloading, Installing, and Setting Up" or "Orders, Refunds, and Exchanges" to get through to Adobe Chat. Otherwise, you are likely to get bounced back to the forums with those link opportunities.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=downloading-installing -and-setting-up
Please let us know if we can be of any assistance with your Premiere Elements workflow. We are not Adobe. Just users in user to user forum. If Serial Number Issues or Activating My Product, Adobe is the only one to resolve that type of issue. In that case, also use the link above with the Serial Number Issues or Activating My Product topic.
Thank you.
ATR

Is Sony Handycam HDR-SR10 a supported device for Premiere Elements 10?

Is the Sony Handycam HDR-SR10 a supported device for Premiere Elements 10?

happyherbert
I cannot give any guarantee as to whether you can make a USB connection between camcorder and computer/Premiere Elements 10 Get Media/"Flip, AVCHD, Cameras, Phones or Removal Drive"/Video Importer but it might work.
But worst case, which is not so bad, is transferring the AVCHD files to the computer hard drive and then importing the files into a Premiere Elements 10 project with the program's Get Media/Files and Folders.
If you have Full 1080i30, then the project preset that you would set before you import the files would be
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You are at a disadvantage with Premiere Elements 10 on Windows Vista (32 or 64 bit). In that arrangement, Premiere Elements 10 is a 32 bit application with the limitations of 32 bit system. AVCHD is a rather resource demanding format. If Premiere Elements 10 were on specifically Windows 7, 8, or 8.1 64 bit, then it would be a 64 bit application that could take advantage of the 64 bit resources. All that would translate into getting a larger project taken to successful completion with a greater frequency.
Please review and then we can go further into the details and then decide what next.
Thanks.
ATR

Where can I find the PDF manual for Premiere Elements?

Does Adobe have a full manual in PDF file format for Premiere Elements 9.0?
P.S. Watch out for trying to handle large (> 700meg) AVI files. Phone support says I'm SOL on bringing in my 6.5 gig 24 minute file. Their solution?
Bring it in small chunks or buy a new computer with more than 8gig of RAM. Why don't they just tell you before you buy, that unless you have an awsome computer, don't waste your money on our software?

Thanks John
I have reviewed the online information, and the DVD's and still don't see a full blown manual (PDF file format or otherwise). If all you get is the
Using Adobe Premiere Elements 9
Getting started with Adobe Premiere Elements
Adobe Premiere Elements workspace
Projects
Capturing video
, etc links
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The next step will be to review the installation logs for the cause of the installation failure. You can find details on how to locate and interpret your installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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Hi there,
Unfortunately, I think I know the answer to this already, but thought I'd toss this out there to see if anyone has gotten it to work.
On a Windows XP sp3 PC with a 1.86ghz Core2 6300 CPU with 2gb RAM, I'm unable to install Adobe Premiere Elements 10. When I run setup.exe I get "This installation package is not supported by this processor type. Contact your product vendor."
The system requirements for Premiere Elements 10 do list a 2ghz CPU with SSe2 support. The Core2 6300 does support SSe2, but runs at 1.86ghz not 2ghz.
Just haven't seen a program actually refuse to install based on CPU speed before. Guess I've been lucky. But can anyone confirm that the installer actually won't install on a slower processor speed. Not sure what else the error could be than this.
Thanks in advance,
Sir_timbit

I know about the min specs. The reason I'm asking if it really checks the CPU speed is I have a school that *is* running Premiere Elements 10 on the exact same hardware. Same CPU. The only difference is the new version I'm trying to install is the volume license version, part of the Adobe Digital School collection. The school that already has it running is using Premiere Elements 10 with either separate licenses or some other license setup. So it doesn't make sense why it worked but doesn't now.
Testing today. On my test PC, a Core 2 6300 XPsp3, the setup would start up OK using the non-VL installer, but fail when I tried to use the setup.exe from the new installer. As far as I know the program is the same, but I don't think I can do the XML customizations needed to do a silent installer on the non volume licensed version of Premiere Elements 10. In short, why does one version of PE 10 install but not the other?
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.3GP codec needed for Premiere Elements 13

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5
For the following 3gp file I am getting playback of video and audio in Premiere Elements 13 Editor and only video playback in the Elements Organizer 13.
http://support.apple.com/en-us/HT201549
See if you get the same results with it.
Note: This particular 3gp file uses MPEG-4 Video (mp4v) video compression and samr: AMR Narrowband audio compression.
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b. video and sound in Elements Organizer 13?
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http://www.headbands.com/gspot/
Thanks.
ATR

How to get 64 bit version for premiere elements 12

How to get 64-bit version for Premier Elements 12 ?
I download from ADMISY site.
Click on win 64 bit and download it.
When I try to install ther is a error this download version is not for 64 bit I have try many times but same result

Hello
I have been away some days
ADMISY is a software partners for Adobe
I running Win 7 Home Edition
I have received a card with a code when I bought the program and the I
download from ADMISY
Sending serial and installation warning
PhotoshopElements_12_WWEFDJ.7z
PhotoshopElements_12_WWEFDJ
PremiereElements_12_WWEFDJ_win32.7z
PremiereElements_12_WWEFDJ_win32
I can not find a 64 bit version of 32-bit or 64-bit version of downloads
This is information I have
Best regards
Erling Magnusson
2015-02-04 22:33 GMT+01:00 Adobe Forums <[email protected]>:
How to get 64 bit version for premiere elements 12 created by A.T.
Romano <https://forums.adobe.com/people/A.T.+Romano> in *Premiere
Elements* - View the full discussion
<https://forums.adobe.com/message/7162950#7162950>

My auto install for Premiere Elements failed and told me i needed to do a restart and try installing again. Having restarted my laptop, how do I install the software? There are two .exe files in the folder - oem and start-up. Which should i run?

My auto install for Premiere Elements failed and told me i needed to do a restart and try installing again. Having restarted my laptop, how do I install the software? There are two .exe files in the folder - oem and start-up. Which should i run?
thanks

for windows you should have an exe and a 7z file. put both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Best laptop for Premiere Elements

Can you recommend a laptop for Premiere Elements.
I have PE9 and thinking about PE10.
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UK based so Sager not really an option.
Thanks

Laptops are never best for video editing, since they're usually built for portability rather than power. They also cost about 50% more than desktops for the same amount of power.
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How can i get live help for premiere elements 11

how can i get live help with premiere elements 11

Click I STILL NEED HELP at this next link for Premiere Elements chat
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Where do I find more Music Scores for Premiere Elements

Hi everybody
Does somebody know if it's possible to download (for free or to buy) more Music Scores for Premiere Elements 12?
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Thanks John
I have reviewed the online information, and the DVD's and still don't see a full blown manual (PDF file format or otherwise). If all you get is the
Using Adobe Premiere Elements 9
Getting started with Adobe Premiere Elements
Adobe Premiere Elements workspace
Projects
Capturing video
, etc links
Then you ain't getting much information.

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I just downloaded and paid for Premiere elements but now want the combined Premiere and Photoshop elements. How do I do this?

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Todd Sauve

Todd Sauve
Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
Contact Adobe Chat clicking on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
Best wishes
ATR

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