Support forum password reset email not received...

I'm trying to login to the support forums. I have my user name, rsmith79. What I thought was my password apparently isn't. I tried multiple times to get a password reset email sent to me but I haven't received one. And yes, I'm using the correct email address to request one. I was stuck having to create this new account. I want to get access to my old account. Please help.

Have we got a password reset feature now then ? <br />I had not noticed !
* EDIT yes link is https://support.mozilla.org/en-US/users/resendconfirmation <br /> and I imagine that may only work with the correct and original email account.
You only seem to have made one other post [/questions/816588], but that is now old and unanswered and was closed by this forums automated systems.
(Previous profile link [/user/397761 rsmith79] & [/users/edit current] )
Have you got any other questions you need answering ?

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Password Verification Email Not Received

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Greetings DarrylDahl, and welcome to the Best Buy forum!
It will definitely be hard to login to BestBuy.com without a password, so let's see what we can do about that. The first thing I would suggest that we do is make sure your information is up-to-date, and once everything is up-to-date, I can reset your password from our side. If for some reason you are still unable to login, then we may just want to try using an alternative email address.
Before I can do anything else, I will need to gather some additional information from you. Please send me a private message with the information listed below and I will see what I can do to further assist. To send a private message, you will want to login to the forum and click on the blue button in my signature that is labeled "Private Message."
Name
Phone #
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I hope that you have a great day, and thank you for posting.

Correct password not accepted, requested password reset but not receiving reset emails

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Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
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Re: Password reset or Verification email not received.

I've been having this issue as well. I've emailed and called customer service and I still can't login to my account. I get no verificaion code emails or password reset emails. They aren't in the spam folder either.

Hello pdub2k6,
It’s crucial to have access to your BestBuy.com account when ordering! It can be rather convenient when you don’t have time to visit the store, especially as you have the option to have your purchases delivered right to your home. I am sorry to hear you are unable to access your account, even attempting to reset your password multiple times.
After reviewing your online account using the email address attached to your forum profile, I’m not seeing any of the usual indicators that typically appear if there’s a verification email issue. As you’ve already checked your spam folder though, and you still haven’t received the email, please know I’ve manually sent you a password reset link directly from our systems.
If you don’t receive it or it doesn’t work, please let me know as we may always look into modifying your account to reflect a new email address to resolve the issue.
I hope this helps,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
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Forgotten iCloud password and not recieving password reset email.

Hi, I have an iPhone 5, iOS 8.1.2.
My iCloud account is an Apple ID that I do not use anymore, yet I can't sign out because I don't remember the password. I also don't remember the security questions.
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Greetings LeahAly,
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Can't login. Receiving password reset emails for w...

Hello,
I'm having really weird problems with my skype account [Redacted for privacy.]. I registered a new one just to post this message, because I can't log in with my original.
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That's the only answer, if your email address was on the iPod the thief has it, everything on the iPod is open to him/her. But it would have to include your AppleID.
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HT5787 I can't receive password reset email!

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Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

Blackberry ID Password reset email doesn't contain a link to reset password!

I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
"This email has been automatically generated. Please do not reply to this email.
If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
Does anyone know what the problem is? It's not my web browser distorting the email -- i've tried retrieving the email from Firefox, Google Chrome, and Internet Explorer.
Solved!
Go to Solution.

That is very strange indeed...with only 2 possible causes I can think of.
1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Password reset email being sent to an email address other than my id

Hi,
I am having a strange issue with password reset emails. I have two email addresses. Hypothetically [email protected] and [email protected] My apple ID uses the login id of [email protected] and has another account associated with it called [email protected] When I request a password reset it is sent to [email protected] I can't find out why it's sending it to this account that I don't see as being linked to my apple ID. At some point in the past I have must have had this email address, [email protected], associated with my account but don't see it anywhere. I can still access this email address and can still retrieve the emails but I will be losing this email address next year... I get all notification emails to my @home address - only the reset emails go to @work.
Any help would be appreciated.
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Serialc

So an example of why this is weird if I was not clear. When I change my apple id phone numer I receive an email on [email protected], when I ask for a password reminder I receive it on [email protected]
I have tried changing my primary username/password to [email protected] and back to [email protected] to try and reset things - no change.
Serialc

Support forum password reset email not received...

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