Support package information.

Hi all,
I have EP 6.0 sp15 and i need to install Internet sales, what version of Internet sales business package should i install on the server.
Thank you
Regards,
Srikanth Anthargam.

Hi Srinivas,
Log on to your SAP system and go to system -> Status -> Click on Glass Icon (SAP system data) -> There you could see your Support pack level.
PS:- Support pack gets replaced with EHP (Enhanced Packs) in SAP.
Regards,
venkat

Similar Messages

SAP Support package information request

Hi,
after some time in my company are considering to upgrade from:
- SAP ERP 6.0, SP 8
- SAP Netweaver 7, SP 13
to
- SAP ERP EHP4 6.0, SP 4
- SAP Netweaver 7, SP 20.
So, in the first case we have to apply an enhancement, in the second to apply a major level of support package.
I would like to know - in advance for both systems - the object lists that will be affected by these changes.
How can I do?
Can anyone please tell me where I can get this information.
Thanks,
Giuseppe

Hi,
> after some time in my company are considering to upgrade from:
> - SAP ERP 6.0, SP 8
> - SAP Netweaver 7, SP 13
> to
> - SAP ERP EHP4 6.0, SP 4
> - SAP Netweaver 7, SP 20.
>
You should upgrade your netweaver to EHP1 level if you are upgrading ERP 6.0 to EHP4. It is not recommended to have nw on 7.00 release if you are upgrading ECC to EHP4.
Also, objects which will be effected that you can check in table TADIR.
Thanks
Sunny

Support Package information for SAP CE 7.2

Hi Expert,
I have done the installation of SAP Netweawer CE 7.2 and the support Package is showing version(1000.7.20.1.0.2009.1110022300 ), but requirement of SAP CE 7.2 with SP1.
This is the Support Package 1 or is a initial shipment then i can download the patches and intall to take SAP
CE 7.2 to SP1.

Hi,
You can post this query under SAP Netweaver > Composition Environment forum.
That forum is dedicated for Composition Environment.
Regards,
Sujit.

Support Packages information

Hi,
I've just move to a new company and the system is a bit mysterious for me now. Can anyone tell me on this SP packages in the system.
SAP HRCFR
SAP HRCGB
SAP HRCHK
SAP HRCNZ
SAP HRCPH
SAP HRCPT
1. What is it for? I couldn't find any information from the infopage
2. Is the SP part from other SP?
BR
Eida

Welcome to SDN!
1. What is it for? I couldn't find any information from the infopage
Those are sub components of SAP_HR, if you go to SAP Marketplace and look for the latest HR SP and click info you'll see the versions of all the sub_components.
2. Is the SP part from other SP?
They are included on the SAP_HR SP.
Regards
Juan

Import Basis Support Package 7.00 error

Hi All,
I wanted to apply Basis support package 9 for release 7.00 for our solution manager 4.0 system.
When i started, it gave an error in the phase ADDON_CONFLICT? stage.. The message is as below:
Phase ADDON_CONFLICTS_?: Explanation of Errors
Conflicts were found between the Support Packages that you want to
import and the Add-Ons installed in the system. To guarantee the
consistency of your system, the import is interrupted until all Conflict
Resolution Transports (CRTs) for the listed Support Packages are
included in the queue.
To include the CRTs in the queue, proceed as follows:
- Write down the Support Packages and Add-Ons that have conflicts.
- Leave this screen by choosing 'Cancel' (F12).
- Load the CRTs for the Support Packages with conflicts from the SAP
Service Marketplace or request them from your Add-On supplier.
- Define the extended queue again in the Support Package Manager.
- Import the queue. The Support Package Manager executes all steps from
the beginning.
If the problem involves an SAP Add-On, see SAP Note 53902, which tells
you which CRTs resolve the conflicts. Otherwise contact the supplier of
your Add-On for details on how to proceed.
The following contains a table of Support Packages for each Add-On for
which conflicts were detected. The column 'Information on the Conflict
Resolution' specifies how you can resolve a conflict. For more
information, select the corresponding 'Information for the Conflict
Resolution'.
Conflicts Between Add-On ST 400 and Support Packages
Software Component   Release      Support Package        Information on
                                                         Conflict Resolution
SAP_BASIS            700          SAPKB70009             Include CRT
Can anyone guide me how to proceed.
Thanks,
Sailesh K

Hi Shailesh,
You are employing one or more Add-Ons in your system, apply patches regularly and want to know how the consistency of your Add-Ons is guaranteed. The list of Add-Ons installed in your system is stored in table AVERS.
During patch application the SAP Patch Manager (SPAM) checks for conflicts between patches in the queue and the installed Add-Ons. A conflict occurs if an object delivered in a patch is also delivered in an Add-On. If conflicts are detected, SPAM stops processing at step ADDON_CONFLICTS_? and asks the user to load the corresponding CRTs into his system. The attributes of such CRTs match the Add-On id, Add-On release and patch predecessor (i.e. the patch in conflict).
The patch application can only resume if all CRTs are selected in the patch queue. To resolve a conflict SPAM does not check if the conflicting object is contained in a CRT. It suffices that the corresponding CRT has been selected in the patch queue. All conflicts raised by its patch predecessor(s) are then resolved in one go.
CRTs were introduced to protect the consistency of Add-Ons during the application of patches, such as Hot Packages and Legal Change Patches (LCP). There are two types of CRTs:
1. Conflict Resolution Transports (CRT)
A CRT resolves conflicts between one patch and one version of an Add-On including all previous versions. Example:
Consider a system where Add-On IS-X is installed. During the application of patches P1 and P2 SPAM detected conflicts between the patches and the Add-On.
To resolve these conflicts two separate CRTs are required, CRT1 and CRT2. A consistent patch queue looks like this:
    P1
    CRT1
    P2
    CRT2
SPAM will only let you resume the patch application if you redefine the patch queue containing all four patches. You can see the name of the patch for which a CRT resolves a conflict in the "Predecessor" field in the patch queue dialog.
2. Collective Conflict Resolution Transports (CCRT) are similar to CRTs but resolve conflicts between several patches and an Add-On. Example:
Consider the previous example but this time the conflicts between patches P1, P2 and Add-On IS-X are resolved not by two CRTs but by one Collective CRT (CCRT) CCRT1. A consistent patch queue looks like this:
P1
P2
CCRT1
SPAM will only let you resume the patch application if you redefine the patch queue containing all three patches. The CCRT is added at the end of its highest predecessor, here P2. You can see the highest predecessor for a CCRT in field "Valid to patch#" when you scroll the patch queue dialog to the right.
Keep in mind that a CCRT describes a range of patches for which conflicts are resolved, with the lower limit being the predecessor and higher limit the highest predecessor.
Cheers,
Shyam

Error in the phase IMPORT_PROPER while applying support packages

Dear All,
I am on ECC 6.0(ABAP+JAVA) SR2, SUSE Linux 10 SP1, DB2.
I have successfully applied the kernel patch and started applying the support packages, i have successfully completed applying the ABAP, Basis, BW, HR and other related patches, but i am not sure why i am stuck at the import_proper phase when applying the SAP_APPL patches (SAPKH60008 and SAPKH60009 both in the same queue) and my tp log is as follows
========================================================================================================
START imp all              SCD        20081229080538              DDIC         sealcpro 20081229080537
INFO: event SAP_IMPORT_START triggered successfully
INFO TBATG CONVERSION OF SCD N      not needed                  DDIC         sealcpro 20081229080537
START tp_getprots          SCD P      20081229080539              DDIC         sealcpro 20081229080537
2EETP000 sap_dext called with msgnr "1":
2EETP000      db call info
2EETP000 function:   db_setget
2EETP000 fcode:      RT_SETB (65535)
2EETP000 tabname:    TRBAT
2EETP000 len (char): 0
2EETP000 key:
2EETP000 retcode:    1
1AETP000 exit in function texitnow
ERROR: EXIT(16) -> process ID is: 5319
STOP imp all              SCD   0016 20081229080602              DDIC         sealcpro 20081229080537
=========================================================================================================
And also when i look at the Support package import logs they show that
TEST IMPORT
Import ABAP Dictionary Objects and
ABAP Dictionary Activation phases ended with return code 4
But i dont think this can give any problem.
I have tried to import from the phase where it stopped, but all of a sudden i get disconnected from SAP and get an error message saying that NO CONNECTION TO THE DATABASE, then when i check for the processes for dw and db2 there are process already running.
I had to start SAP and only then i was able to connect to the SERVER again.
Can you please help me on this..
For any more information plz let me know
Thanks and regards
Hunky

Dear Balaji,
Thank you very much for the reply...
I deleted the import request in the STMS and wi ran the RDDIMPDP and RDDMNTAB reports and restart the SPAM, but this time the SPAM immediately stopped, but i am still connected to the system and the error which i got earlier (database connection error ) is now not occuring.
But otherwise also i noticed that i get the following ABAP Dump while this error is triggering
===================================================================
DBIF_REPO_INTERNAL_ERROR
Internal error when accessing program "CX_SY_OPEN_SQL_DB=============CP ".
An unspecified internal error occurred in the SAP-internal
database interface.
For further analysis the SAP system log should be examined
(transaction SM21).
Check the entries in the developer trace of the relevant work process
(transaction ST11).
Attempted to access component "LOAD" of program
"CX_SY_OPEN_SQL_DB=============CP ".
If the error occures in a non-modified SAP program, you may be able to
find an interim solution in an SAP Note.
If you have access to SAP Notes, carry out a search with the following
keywords:
"DBIF_REPO_INTERNAL_ERROR" " "
"SAPLSTPA" or " "
==========================================================================
Based on this error i searched few notes and got the below results 309583 and 132383 but these are not for my release.
So i request you to kindly help me on this as i am running out of time in delivering my server.
Waiting for all the valuble replies
Thank you in advance
Regards
Hunky

Import support package SAPKB70015 at PI System is stuck on IMPORT_PROPER

Dear Expert,
I have some problem when import support package SAPKB70015 at PI System.
IT had shown as below.
Main import
Transport request : SAPKB70015
System : CXI
tp path : tp
Version and release: 372.04.08 700
sap_dext called with msgnr 4:
db call info
function: db_report_interface
fcode: UPDATE_REPORT
tabname: TEXT
len (char): 40
key: /OSP/CL_CJS_CONTEXT===========CP
retcode: 4
Main import
End date and time : 20081120021353
Ended with return code: ===> 12 <===
And I checked the transport log,It shown as below.
4 ETW690 COMMIT "360444" "53156878"
3 ETW674Xstart import of "LIMUCLSD/OSP/CL_CJS_CONTEXT" ...
4 ETW000 1 entry for TADIR updated (R3TRCLAS/OSP/CL_CJS_CONTEXT ).
4 ETW000 REPOS /OSP/CL_CJS_CONTEXT===========CP A replaced.
4 ETW000 dev trc ,00000 Thu Nov 20 02:13:53 2008 39924798 39.924798
4 ETW000 http://dbsloci. ,00000 *** ERROR => Cannot update a LOB column for more than one row piecewise
4 ETW000 85 39.924883
4 ETW000 dev trc ,00000 sc_p=0x110f57d68,no=55,idc_p=0x110f70638,con=0,act=1,slen=125,smax=256,#vars=5,stmt=0x111e1f700,tabl
e=REPOTEXT
4 ETW000 66 39.924949
4 ETW000 dev trc ,00000 prep=0,lit=0,nsql=0,lobret=1,#exec=1,dbcnt=2,upsh_p=(nil),ocistmth_p=0x111e20098
4 ETW000 53 39.925002
4 ETW000 dev trc ,00000 IN : cols=4,rmax=1,xcnt=1,rpc=0,rowi=0,rtot=1,upto=4294967295,rsize=84,vmax=32,bound=1,iobuf_p=0x111
0a4220,vda_p=0x111e21a60
4 ETW000 58 39.925060
4 ETW000 dev trc ,00000 lobs=1,lmax=4,lpcnt=0,larr=0x111e22180,lcurr_p=(nil),rret=0
4 ETW000 48 39.925108
4 ETW000 dev trc ,00000 OUT: cols=1,rmax=0,xcnt=0,rpc=0,rowi=0,rtot=0,upto=0,rsize=0,vmax=32,bound=0,iobuf_p=(nil),vda_p=0x1
11e222c0
4 ETW000 55 39.925163
4 ETW000 dev trc ,00000 lobs=1,lmax=4,lpcnt=0,larr=0x111e22220,lcurr_p=(nil),rret=2
4 ETW000 47 39.925210
4 ETW000 dev trc ,00000 UPDATE "REPOTEXT" SET "DATA" = :A0 WHERE "PROGNAME" = :A1 AND "R3STATE" = :A2 AND "LANGUAGE" = :A3
4 ETW000 51 39.925261
4 ETW000 dev trc ,00000 RETURNING "DATA" INTO :A4; 29 39.925290
4 ETW000 dbrepolo ,00735 ***LOG BZY=>unexpected return code 2 calling dbrepolo#? @ 735
4 ETW000 75 39.925365
2EETW000 sap_dext called with msgnr "4":
2EETW000 -
db call info -
2EETW000 function: db_report_interface
2EETW000 fcode: UPDATE_REPORT
2EETW000 tabname: TEXT
2EETW000 len (char): 40
2EETW000 key: /OSP/CL_CJS_CONTEXT===========CP
2EETW000 retcode: 4
1 ETP154 MAIN IMPORT
1 ETP110 end date and time : "20081120021353"
1 ETP111 exit code : "12"
1 ETP199 ######################################
System information
SAP = NW2004s SR3
Database = Oracle 10.2.0.2
OS versions = AIX 5.3
Tp version = 700 Unicode 179
R3trans version = 700 Unicode 183
PS.I checked tp connect return code 0 and R3trans u2013s return code 0
Could you please suggest how to fix this problem?
Thank you very much
Jaturong

Iu2019ve updated database statistics and then try to reimport the package again. But It canu2019t import package.
Are you still getting the same error after you retry the statistics update?

Error in Applying Java support packages through JSPM

Hi All,
While Applying support packages, Package CAF 7.00 SP 13 is through an error
help required.
 For detailed information see the log file of the Deploy Service.
07/12/05 21:55:26 - ***********************************************************
Dec 5, 2007 9:55:26 PM Info: End of log messages of the target system.
Dec 5, 2007 9:55:26 PM Info: ***** End of SAP J2EE Engine Deployment (J2EE Application) *****
Dec 5, 2007 9:55:26 PM Error: Aborted: development component 'caf/UI/ptn/common'/'sap.com'/'MAIN_APL70VAL_C'/'1497914'/'0', grouped by software component 'CAF'/'sap.com'/'MAIN_APL70VAL_C'/'1000.7.00.13.0.20070809092315''/'0':
Caught exception during application deployment from SAP J2EE Engine's deploy service:
java.rmi.RemoteException: Cannot deploy application sap.com/cafUIptn~common..
Reason: Clusterwide exception: Failed to deploy application sap.com/cafUIptn~common. Check causing exception for details (trace file). Hint: Are all referenced components deployed and available on the engine?; nested exception is:
 com.sap.engine.services.deploy.container.DeploymentException: Clusterwide exception: Failed to deploy application sap.com/cafUIptn~common. Check causing exception for details (trace file). Hint: Are all referenced components deployed and available on the engine?
(message ID: com.sap.sdm.serverext.servertype.inqmy.extern.EngineApplOnlineDeployerImpl.performAction(DeploymentActionTypes).REMEXC)
Dec 5, 2007 9:55:26 PM Info: Starting to save the repository
Dec 5, 2007 9:55:28 PM Info: Finished saving the repository
Dec 5, 2007 9:55:28 PM Info: Starting: Update: Selected software component 'CAF'/'sap.com'/'MAIN_APL70VAL_C'/'1000.7.00.13.0.20070809092315''/'0' updates currently deployed software component 'CAF'/'sap.com'/'MAIN_APL70P06_C'/'1000.7.00.6.0.20060221161956''/'0'.
Dec 5, 2007 9:55:28 PM Error: Aborted: software component 'CAF'/'sap.com'/'MAIN_APL70VAL_C'/'1000.7.00.13.0.20070809092315''/'0':
Failed deployment of SDAs:
development component 'caf/UI/ptn/common'/'sap.com'/'MAIN_APL70VAL_C'/'1497914'/'0' : aborted
Please, look at error logs above for more information!
Dec 5, 2007 9:55:28 PM Info: Starting to save the repository
Dec 5, 2007 9:55:30 PM Info: Finished saving the repository
Dec 5, 2007 9:55:30 PM Info: Starting: Update: Selected software component 'LM-TOOLS'/'sap.com'/'MAIN_APL70VAL_C'/'1000.7.00.13.0.20070906104634''/'0' updates currently deployed software component 'LM-TOOLS'/'sap.com'/'MAIN_APL70P06_C'/'1000.7.00.6.1.20060302145618''/'0'.
Dec 5, 2007 9:55:30 PM Error: Aborted: software component 'LM-TOOLS'/'sap.com'/'MAIN_APL70VAL_C'/'1000.7.00.13.0.20070906104634''/'0':
No further description found.
Dec 5, 2007 9:55:30 PM Info: Starting to save the repository
Dec 5, 2007 9:55:32 PM Info: Finished saving the repository
Dec 5, 2007 9:55:32 PM Info: J2EE Engine is in same state (online/offline) as it has been before this deployment process.
Dec 5, 2007 9:55:32 PM Error: -
At least one of the Deployments failed -
Regards,
Prashant.

Hello Prashant.
Check this supporting SAP note 1010640. It will solve your problem.
This is typical problem when you upgrade from < SP8 to higher version.
You need to Undeploy the CAF components from the system using SDM first and then reply the patches from JSPM.
It should go with out errors.
Let us know if this worked.
*Reward points for helpful answer.
Regards,
Prashant P.

How to find out version, support package, patchlevel of installed j2ee as

Hello all
We have PI 7.11 installed and I'd like to know what the support package and patchlevel of our installed j2ee application server is. We would like to post-install NWDI and need to know which are the right SCA-Files for us to download.
Can anyone tell me where to find this information? I wasn't able to find it (maybe just didn't see it?)
Thanks in advance
Renaud

Thanks Srikanth for your quick reply
But which "help -> about" are you talking about?
nwa? ConfigTool? Management Console? JSPM? SAPGUI Client? Elsewhere?
From SAPGUI-Client I choose System -> Status and click on details button for SAP System data. Here I see:
SAP_ABA     711     0000
SAP_BASIS     711     0000
PI_BASIS     711     0000
ST-PI     2005_1_710     0003
SAP_BW     711     0000
But this is for ABAP stack only.
In nwa I don't see any HELP -> About
In nwa/sysinfo I don't see any HELP -> About
In Config Tool I can see:
Version: 7.1100.20081120163102.0000
-> is this the j2ee as version including support package and patchlevel info or is this the version of the config tool itself?
In JSPM / SDT in Help -> About I can see:
Client Version 1.4.0
Server Version 1.4.0
Server Port 50418
JSPM Service Version 1.0
JSPM Host Name localhost
JSPM Port 50417
Unfortunately not what I'm searching for as well.
In SAP Management Console in ? -> About I can see:
Version: 7110, 21, 15, 51094
Still not sure where to find the required infos... any other ideas?
Kind regards
Renaud

Import support package SAPKB70015. Is stuck in IMPORT_PROPER phase

Dear Expert,
I have some problem when import support package SAPKB70015 at PI System.
IT had shown as below.
Main import
Transport request : SAPKB70015
System : CXI
tp path : tp
Version and release: 372.04.08 700
sap_dext called with msgnr 4:
 db call info
function: db_report_interface
fcode: UPDATE_REPORT
tabname: TEXT
len (char): 40
key: /OSP/CL_CJS_CONTEXT===========CP
retcode: 4
Main import
End date and time : 20081120021353
Ended with return code: ===> 12 <===
And I checked the transport log,It shown as below.
4 ETW690 COMMIT "360444" "53156878"
3 ETW674Xstart import of "LIMUCLSD/OSP/CL_CJS_CONTEXT" ...
4 ETW000 1 entry for TADIR updated (R3TRCLAS/OSP/CL_CJS_CONTEXT ).
4 ETW000 REPOS /OSP/CL_CJS_CONTEXT===========CP A replaced.
4 ETW000 [dev trc ,00000] Thu Nov 20 02:13:53 2008 39924798 39.924798
4 ETW000 [dbsloci. ,00000] *** ERROR => Cannot update a LOB column for more than one row piecewise
4 ETW000 85 39.924883
4 ETW000 [dev trc ,00000] sc_p=0x110f57d68,no=55,idc_p=0x110f70638,con=0,act=1,slen=125,smax=256,#vars=5,stmt=0x111e1f700,tabl
e=REPOTEXT
4 ETW000 66 39.924949
4 ETW000 [dev trc ,00000] prep=0,lit=0,nsql=0,lobret=1,#exec=1,dbcnt=2,upsh_p=(nil),ocistmth_p=0x111e20098
4 ETW000 53 39.925002
4 ETW000 [dev trc ,00000] IN : cols=4,rmax=1,xcnt=1,rpc=0,rowi=0,rtot=1,upto=4294967295,rsize=84,vmax=32,bound=1,iobuf_p=0x111
0a4220,vda_p=0x111e21a60
4 ETW000 58 39.925060
4 ETW000 [dev trc ,00000] lobs=1,lmax=4,lpcnt=0,larr=0x111e22180,lcurr_p=(nil),rret=0
4 ETW000 48 39.925108
4 ETW000 [dev trc ,00000] OUT: cols=1,rmax=0,xcnt=0,rpc=0,rowi=0,rtot=0,upto=0,rsize=0,vmax=32,bound=0,iobuf_p=(nil),vda_p=0x1
11e222c0
4 ETW000 55 39.925163
4 ETW000 [dev trc ,00000] lobs=1,lmax=4,lpcnt=0,larr=0x111e22220,lcurr_p=(nil),rret=2
4 ETW000 47 39.925210
4 ETW000 [dev trc ,00000] UPDATE "REPOTEXT" SET "DATA" = :A0 WHERE "PROGNAME" = :A1 AND "R3STATE" = :A2 AND "LANGUAGE" = :A3
4 ETW000 51 39.925261
4 ETW000 [dev trc ,00000] RETURNING "DATA" INTO :A4; 29 39.925290
4 ETW000 [dbrepolo ,00735] ***LOG BZY=>unexpected return code 2 calling [dbrepolo#? @ 735]
4 ETW000 75 39.925365
2EETW000 sap_dext called with msgnr "4":
2EETW000 -
db call info -
2EETW000 function: db_report_interface
2EETW000 fcode: UPDATE_REPORT
2EETW000 tabname: TEXT
2EETW000 len (char): 40
2EETW000 key: /OSP/CL_CJS_CONTEXT===========CP
2EETW000 retcode: 4
1 ETP154 MAIN IMPORT
1 ETP110 end date and time : "20081120021353"
1 ETP111 exit code : "12"
1 ETP199 ######################################
System information
SAP = NW2004s SR3
Database = Oracle 10.2.0.2
OS versions = AIX 5.3
Tp version = 700 Unicode 179
R3trans version = 700 Unicode 183
PS.I checked tp connect return code 0 and R3trans u2013s return code 0
Could you please suggest how to fix this problem?
Thank you very much
Jaturong

Hello Karthik
I know the list is long. Unfortunately I have never had such a long list of inactive objects in the system during an update or upgrade. But I believe you can make use of the mass activation program RADMASG0 to have them activated. The other option I can think of is to use the function module RS_INACTIVE_OBJECTS_LIST to list all the inactive objects and see whether they can be mass activated from there. I believe it is possible to activate all from there after selecting a block. (Never tried so I cannot guarantee).
Regards
RB

Installing Addon Support package (ST-A/PI)

Hello,
Our Earlywatch report is shouting about needing to upgrade ST-A/PI.
So I've used Maintenance Optimizer to download the package, placed it in EPS/in and un-carred the file.
Then I've then gone to SPAM and tried "Support Package > Load Package > from Application Server"
I've then gone to Display/Define and select component ST-A/PI with the following results:
"No Support Package found for this selection"
I have then tried to Upload from Front End instead of Application Server, with the same results.
I've raised a call with SAP but as usual it's now been 4 days without so much as a change in status so I'm hoping someone on here may have an idea.
Many thanks.

Ok guys, thanks for the replies. I haven't given you enough information.
Let me try fill in some gaps.
The result after I selected Load from App Server is to show me the .PAT file and tell me in the message text that: "OCS file already exists in Inbox. Upload not required"
However, if I select "Display" when "New Support Packages" is selected in SPAM, I see nothing with a note at the bottom stating "No OCS Packages found for this selection"
Maintenance Optimizer seemed to want me to select components I did not want to patch. I had a total of 110 files added to my download basket to download the one file I needed!
That file was titled "Servicetools for other App./Netweaver 04s"
I've already installed the ST-A/PI addon using SAINT. This recommendation is to install Support Package SP02 for ST-A/PI.
The recommendation also appears if I run RTCCTOOL in SA38 as well.
I definitely have the correct permissions to run this and, for the record, I have both the .SAR file and the "uncarred version" sat in EPS/in.
Thanks again.

Error getting in useradmin after support package issue!!

Hi all ,
We have just upgraded our support package for Bi_JAVA and other.According to our BASIS guy the package installation is through.
But when i checked the portal-----user adminnistration , iam getting the below error.
500   Internal Server Error
Web Dynpro Container/SAP J2EE Engine/6.40
Failed to process request. Please contact your system administrator.
[Hide]
Error Summary
While processing the current request, an exception occured which could not be handled by the application or the framework.
If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).
Root Cause
The initial exception that caused the request to fail, was:
   java.lang.NoSuchMethodError: com.sap.tc.webdynpro.services.task.IRequestTask.isUsrLogoffRequest()Z
    at com.sap.portal.pb.PageBuilder.wdDoExit(PageBuilder.java:203)
    at com.sap.portal.pb.wdp.InternalPageBuilder.wdDoExit(InternalPageBuilder.java:169)
    at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doExit(DelegatingComponent.java:112)
    at com.sap.tc.webdynpro.progmodel.controller.Component.exitController(Component.java:255)
    at com.sap.tc.webdynpro.progmodel.controller.Controller.exit(Controller.java:154)
    ... 27 more
See full exception chain for details.
Correction Hints
The currently executed application, or one of the components it depends on, has been compiled against class file versions that are different from the ones that are available at runtime.
If the exception message indicates, that the modified class is part of the Web Dynpro Runtime (package com.sap.tc.webdynpro.*) then the running Web Dynpro Runtime is of a version that is not compatible with the Web Dynpro Designtime (Developer Studio or Component Build Server) which has been used to build + compile the application.

Hi
Check SAP Note : 869852
I think it UME is not correctly installed
After upgrading your system to a newer SP, you get one of the following
exceptions when executing the UME WD application:
o java.lang.NoSuchMethodError:
com.sap.security.core.wd.umeuifactory.wdp.I
ExternalUmeUiFactoryCompInterface.hasSimplePermission(Ljava/lang/St
ring;
Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/St
ring;Ljava/lang/String;)Z at
com.sap.security.core.wd.maintaingroup.MaintainGroupComp.afterModel
Init(MaintainGroupComp.java:787)
In order to avoid this error, perform following steps:
- Open the SDM tool and undeploy all components starting with
"tc/sec/ume/wd/..."
- Go to your downloaded SP archives and find the UMEADMIN*.SDA.
Redeploy it.
Regards
Krishna.

RSPOR_SETUP = Different ABAP and Java support packages.

Hi all,
We have an ECC 6.0 system with abap+java stacks. When we run the RSPOR_SETUP report we get this error:
Different ABAP and Java support packages. Combination of support packages invalid
And with some more clicking we find this:
6. Compare version information of Java support package (com.sap.ip.bi classes) with ABAP support package (SAP BI)
   ABAP Support Package:                  13
   Java Support Package:                   0
On the Java stack we see (among others) these components:
sap.com       BI-IBC       7.00 SP12 (1000.7.00.12.0.20070509050058)
sap.com       BI_MMR       7.00 SP12 (1000.7.00.12.0.20070507084106)
sap.com       BI_UDI       7.00 SP12 (1000.7.00.12.0.20070507084125)
sap.com       BI-BASE-S       7.00 SP12 (1000.7.00.12.11.20080324092518)
sap.com       BI-WDALV       7.00 SP12 (1000.7.00.12.1.20071105133039)
sap.com       BI-REPPLAN       7.00 SP12 (1000.7.00.12.3.20080104101916)
So I believe all components are correctly installed.
What are we doing wrong?

Hello.
Please be aware, that report RSPOR_SETUP should NOT be used with a Netweaver 04s system. This report has been replaced by the support desk tool. I request you to run the support desk tool as per note 937697 to check if there are any configuration issues in your system.You can resolve any red traffic lights that might be reported by the tool by following the corresponding actions suggested.
I hope I can be helpful.
Thanks,
Walter Oliveira.

Class java.lang.NullPointerException thrown on deploying Support Packages

Hello Everybody,
My version of Enterprise Portal is 6.0 .Earlier the Support Pack Stack level was SPS09 After deploying Support
Pack Stack level SPS16 for J2ee Engine,Portal Platform and KMC and restarting the entire server,following error message is being displayed in Portal:
System Error :
An exception occurred during the program execution. Below you will find technical information pertaining to this exception that you might want to forward to your system administrator.
Exception Class class java.lang.NullPointerException
The Details of which are as follows:

java.lang.NullPointerException
 at com.sapportals.wcm.repository.service.appproperties.PropertiesManager.getProperty(PropertiesManager.java:144)
 at com.sapportals.wcm.repository.service.layout.cm.LayoutService$ApplicationPropertyProxy.getPropertyValue(LayoutService.java:249)
 at com.sapportals.wcm.repository.service.layout.cm.LayoutService.readProfile(LayoutService.java:409)
 at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.readFolderSettings(CustomizingController.java:659)
 at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.initParamters(CustomizingController.java:298)
 at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.(CustomizingController.java:240)
 at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.getInstance(CustomizingController.java:122)
 at sun.reflect.GeneratedMethodAccessor217.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sapportals.wcm.repository.service.layout.customizing.CustomizingControllerFactory.createCustomizingController(CustomizingControllerFactory.java:141)
 at com.sapportals.wcm.repository.service.layout.customizing.CustomizingControllerFactory.getCustomizingController(CustomizingControllerFactory.java:30)
 at com.sapportals.wcm.rendering.layout.LayoutControllerFactory.getLC(LayoutControllerFactory.java:198)
 at com.sapportals.wcm.rendering.layout.LayoutControllerFactory.getLayoutController(LayoutControllerFactory.java:164)
 at com.sapportals.wcm.rendering.control.cm.WdfProxy.createLayoutController(WdfProxy.java:1995)
 at com.sapportals.wcm.rendering.control.cm.WdfProxy.prepareNestedControls(WdfProxy.java:1364)
 at com.sapportals.wcm.rendering.control.cm.WdfProxy.createNestedControls(WdfProxy.java:1234)
 at com.sapportals.wdf.stack.Control.create(Control.java:291)
 at com.sapportals.wcm.rendering.control.cm.WdfProxy.create(WdfProxy.java:1307)
 at com.sapportals.wdf.stack.Pane.createControls(Pane.java:464)
 at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:479)
 at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)
 at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:479)
 at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)
 at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:479)
 at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)
 at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:479)
 at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:268)
 at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:659)
 at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
 at com.sapportals.htmlb.Container.preRender(Container.java:120)
 at com.sapportals.htmlb.Container.preRender(Container.java:120)
 at com.sapportals.htmlb.Container.preRender(Container.java:120)
 at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:414)
 at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)
 at com.sapportals.wcm.portal.component.base.KMControllerDynPage.doOutput(KMControllerDynPage.java:130)
 at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
 at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
 at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:73)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
 at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
 at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
 at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
 at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
 at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
 at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
 at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
 at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
 at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
 at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
 at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
 
Due to this error the screen looks distorted and none of the link opens, Does that error mean that Support Packages have not been Properly Applied ,bcoz iam not able to do anything after that.None of the link opens and window looks distorted.
can Someody plz revert back to resolving this issue.Kindly plz revert back how to resolve this exception at earliest.
Thanks,
Saumya

Hi somya
is ur j2ee server is running?
check with following
http://host:j2eeport
or login into j2ee visual administrator,
are u able to login into it?
is server is connected?
regards,
kaushal

Official Support from SAP on Support package levels

I have NW7 Dual stack system. Currently at SP10
Looking for an "official Policy" on supported SP levels from SAP, if it exists already. Please help me by providing a link that information or a document if it exists.
We are working on an ongoing infrastructure support policy for this installation.
Thanks in advance.
Vasu

You can run a certain level of support packages as long as you can live with the "deficiencies" resulting out of that. You can run on the initial installed level if you can deal with the fact, that you will need to apply a LOT of notes in case you run into an error (because of dependent notes because of the low support package level).
There may also be cases where it´s impossible to provide a correction by note (e. g. table changes) and where corrections can only be delivered by support packages.
Last but not least the law may force you to install a certain level (e. g. fiscal year change) to get the newest (and correct) data out of the system for all kinds of changes that may be necessary to comply the law.
Basically you can leave your system on a certain support package as long as you wish but it may become difficult or even impossible to give you a solution if more than an ABAP code correction is necessary.
This is especially true on dual stack systems where a change in the portal may force you to upgrade your complete backend to a certain level because there the ABAP + Java stack must be in sync --> one of the reasons why we totally avoid dual stack installations.
Markus

Support package information.

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