Support Packs - Business Case

I support the SAP instance at a small SME.  We run ECC6 for FICO SD MM & HR (but not payroll or BI).  It has been two years since the last support pack update.  The support packs are 13 & 15 and HR is on 32, the Kernel for 700_REL is 175.
To build a business case for patching to later releases I need to find where SAP gives a broad description of the support Packs and a description of the improvements made.  Am I correct that these shall only include note changes but no enhancements to business processes. 
Is the best forum for this question?

> To build a business case for patching to later releases I need to find where SAP gives a broad description of the support Packs and a description of the improvements made.  Am I correct that these shall only include note changes but no enhancements to business processes. 
Exactly - that's what support packages should be, theoretically. Usually they also contain small improvements or "backports" of newer releases.
I wonder that you were able to run your HR so long without any support package updates, usually HR contains critical legal changes for each country, especially on (fiscal) year changes.
To see what happened between source and target SP level check
http://service.sap.com/sp-stacks
--> SP Stack Download & Side effect report
and
http://service.sap.com/side-effect
Markus

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    The current transaction was reset
    Job also cancelled due to process termination. See the system log
    Job cancelled due to system shutdown
    Execution of programs after import (XPRA)
    End date and time : 20100427100024
    Ended with return code:  ===> 12 <===
    ===========================================
    But in SPAM the STATUS is not Error Stop or else ..there the stop watch is running and message Execution of Reports After PUT
    SLOG
    =============
    STOP  tp_getprots          MD1 R      20100427100749              101995    xxxserver48079                    
    STOP  EXECUTION OF REPORTS MD1 R      20100427100749              101995    xxxserver148079                    
    START EXECUTION OF REPORTS MD1 R      20100427100957              DDIC         xxxserver148079                    
    START tp_getprots          MD1 R      20100427100957              DDIC         xxxserver148079  
    ===============
    Based on this SLOG info i tried SAP note  71353 symptom 2 and  checked the status of Active jobs .Only one job is active RDDEXECL
    Also tried SAP note 954792 and changed profile parameter rdisp/bufrefmode profile  to value sendoff/exeauto ..but that also hasn't helped.
    Pls suggest.
    Regards
    Ajay

    Hello Ajay,
    What is ECC-SE release. Please note it must be 604 in case of ERP 6.0 EHP4 systems. First let us know what you are tring to install. The error you are facing is generic and doesn't help in understanding the problem!
    Regards.
    Ruchit Khushu

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