Support Page Live Chat not working

I've tried FireFox and Internet Explorer
After getting to the step where I choose Community or Live Chat, it takes about 40 seconds for the Text Chat link to become active showing progress animation
I click that link and it says my Chat has opened in a new window, which it does and that window contains an Error message that the SSL_en connection is too long. with button to Try Again
It simply will not load up in the small popup window. Only this error

Hi Karl,
You are correct as the data for this after 90 days will remove.  So although unfortunate please be aware as we do note this in the archive/rollback section.
Kind regards,
-Sidney

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