Support - really bad

The support web site is very bad. Hard to get to any real person or answers. Phone is tough also.

Verizon's Contact Us page hasn't gotten you to any real people?
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Similar Messages

Screen flickering really bad after unplugging external monitor

Hello,
Since I updated my Macbook Pro 13' Retina (inch, Early 2013) to Mavericks, almost averytime I unplug my external monitor or TV, the screen starts flickering really bad. This is the screenshot of the issue. Sometimes you can see all the apps opens, but the "flicker" effect takes over the screen, making it impossible to user the computer. The only way I found to use the compuer again is restarting it. It's really weird.

Howdy inireugg,
We've an article that provides a host of helpful information and tips for resolving issues with displays.
No video or no signal, image distortion, "snow," or flickering
Check connections
When using an external display be sure to check the following:
If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
Monitor and Display Adapter Table
About Mini DisplayPort to HDMI adapters
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
Thunderbolt ports and displays: Frequently asked questions (FAQ)
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the systemYou can reset the Mac's parameter RAM and SMC.Reset the resolutionStart by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Cheers,
Allen

About really bad experiance with Sales person and store manager

Hi ,
       Yesterday I have really bad day of my life. I visit verizon wireless store in shrewsbury, MA. I have some issue with my phone. I talk with sales representative about my phone issue. I explain him about my phone issue. She is not at all taking that things seriously. They are saying that go for upgrade. I was not happy with her response then their store manager <Employee name removed for privacy.>. I was talking about phone issue and trying to find out the possible soultion. She was laughing and talking so badly with us. She was not at all supportive. This is worst experiance in my life.
<Post edited to comply with the Verizon Wireless Terms of Service. Post was also moved from the Community Announcements space for more exposure.>
Message was edited by: Verizon Moderator

I can understand my phone is 1 year old. It pass warrenty. I'm sorry upgrade is not an option for this issue. Please call me once you have time.
           After this kind of bad experiance if again this incident happen. What will bw next step.
         Here main problem is with your manager attitute. She should not behave this way. She was laughing on me and my wife.
         If you have time then call me.
Thanks for reply me.
Regards,
Vedant.
Sent from my Verizon Wireless BlackBerry

Safari started lagging really bad

I have a 2013 Macbook Air with Mountain Lion and while it had been running flawlessly since the day I bought it, a few days ago it started lagging really, REALLY bad. I've been able to narrow down the problem and now I'm 99% positive Safari is the culprit here. Whenever I open a new tab (even with some light, text-mostly content) the "Web Content (Safari)" process starts to devour the memory like crazy, sometimes going above 100% and almost never going below 60%. Sometimes it goes down after a while but sometimes I have to close the tab completely to make it come back to normal. The pages with videos are even worse in that aspect, the whole system starts lagging as if I had a 8-year old machine on Vista.
I searched through the forums and found that for some, links misplaced in the reading list were the culprit but I don't see anything out of the ordinary videos and articles there. What else may I try?

Hello Tigro!
Thanks for visiting the Apple Support Communities!
It may be beneficial to reset certain componenets of Safari.
Safari 6 (OS X Mountain Lion): Reset Safari
http://support.apple.com/kb/PH11914
Cheers,
Allen

The sound of a song is really bad. can i get a refund?

I have downloaded "La Vamo a Tumba - Tu Musi-k De Todito, Vol.1" (2009) and the sound is really bad. can i get a refund?

Are you in a country where you can try deleting the song and redownload it via the Purchased tab in the iTunes store app on your phone (or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes) ?
If you can't redownload it or if it sounds the same try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My iPads Internet is really bad

My iPads Internet is really bad everything else in the house is fine and its not that everything else is is hogging the wifi because it has been fine for ages but all of a sudden it's being really bad, does anyone know why?

What is really bad - slow, drops connection, won't connect, short range? You need to provide specifics if you want an answer.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Hay teck people why is there no download for google voice i need that really bad

hay guys i need google voice for my i touch really bad there are a lot of important people that i need to talk to tomorow .

Hi, no netflix or even TV here, but I'm wondering if this is the problem?
Mac OS X: An Intel-based Mac with OS 10.4.8 or later. Browser support is Safari 3 (or higher), Firefox 2 (or higher) or Google Chrome. Mac Netflix was added October 27, 2008, which requires use of the Microsoft Silverlight technology.[99]
http://en.wikipedia.org/wiki/Netflix#Software_support
Did it work in the past ever?
Could it be disabled?
http://blog.mozilla.org/addons/2012/08/22/blocking-old-silverlight-on-mac-os-x/
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Pieces of my ipod are falling apart after a really bad crack i have all over my screen, will it be possible that it can be fixed?

Pieces of my ipod are falling apart after a really bad crack i have all over my screen, will it be possible that it can be fixed?

Apple - Support - iPod - Repair pricing

I RECENTLY BOUGHT SOME SONGS FROM ITUNES BUT THE SOUND QUALITY WAS REALLY BAD. I'M NOT SURE WHAT TO DO?

i bought some songs yesterday that i really liked but when i was listening the sound quality was really bad. it just ruined the song almost. i am not sure what to do about it.

You might try listening to the songs from other devices or systems to make sure it doesn't have to do with your computer specifically.
Also try to preview the songs from your computer and any other devices if possible to see if the preview sounds any different.
If you're still having issues you should contact iTunes support:
http://www.apple.com/support/itunes/
Once you get there, choose Music Purchases from the list, then choose Music Purchases again, and it will let you Email them directly about the issue.
Give them the names of the songs you bought and as detailed a description of the audio issue as possible.

Photoshop CC really bad lagging on new rMBP

I resently bought a new Retina MacBook Pro 13" with a nice fast 2,8 i7 proccesor and a big chunk of 16 Gb ram. After using it on my older iMac I was exited to use it on my new MacBook. But its lagging really bad. It makes it unusable for me. I don't work with large files and we mostly use it for small UI design. I use a Bamboo Wacom and use OpenGL is on. when turned of its a lot faster but this results in masive graphic bugs.
Anyone know how to fix this? Because I'm really thinking of switching to Sketch 3 (http://bohemiancoding.com/sketch)

Well, something is up with your system to make it slow.
Do you have any third party plugins? Have you tried disabling them?
Do you have any utilities that would interfere with other applications (antivirus, firewall, etc.)?
And the "graphics bugs" mean that you have a driver problem which will have to be addressed by Apple.

Firefox behaves REALLY badly at random times and I'm worried about it?

So here's what happens. This happens at random times, unexpectedly. I click on a new link, any link, and suddenly, Firefox blares up, automatically turns to private browsing, and goes to a bunch of random websites.
Then, it lands on ''www.xnxx.com'',(<sub>'''edit''', un-linked -J99</sub> ) which I have identified to be a pornography website. After that, it suddenly picks on a random porn video and crashes before the video plays.
This really worries me, because just before this first happened, I had done a quick scan with both Microsoft Security Essentials and Malwarebytes Anti-Malware Pro, and there was absolutely NO problem.
Not only that, I had gone only to trusted websites.
I'm a high school sophomore, so this could turn out REALLY badly for me if someone sees this happening and thinks that I'm TRYING to watch that stuff.
I have already sent a crash report to Firefox and included the website that I crashed in, which is the porn website. I haven't sent any other details, though.
Could I be getting hacked? I don't think so, because this only happens with Firefox; Chrome, Opera, Maxthon, and IE don't have this problem.
I'm running Firefox 15.0.1 in Windows 7 x64 (why the crash report said Windows NT x86, I have no idea).
PLEASE help me fix this!

On looking at your System Details aside I note that you include a Crash ID.
That particular crash is probably related to use of Norton software. You may find that you can use the Norton security software without crashes if you disable the '''Norton Security Safe '''feature (Please confirm - or otherwise - that you are using that ). Note I am not suggesting you turn of the security software, just the utility/toolbar.
For forum cross referencing purposes
* Report for your CrashID [https://crash-stats.mozilla.com/report/index/6658b458-9955-4c98-8054-118f12121007 6658b458-9955-4c98-8054-118f12121007]
** Crash Signature:'' coffplgn.dll@0x3b4e2''
** Related Bugs ? (none specifically listed). <br /> Apparently this one may be related'' Bug 783369 - Norton Confidential 2012 crashes (couictlr.dll, coffplgn.dll) ''

App for Windows 8 are really bad

The apps Microsoft made for Skype are really bad.
Any chance for a update so you have some chance of getting to things like call and chat and make it more clear who are online.
Out of a lot of bad apps for windows 8 this take the cake!!

Is there a reason "Elaine" (http://community.skype.com/t5/user/viewprofilepage/user-id/88058) had to edit/moderate EVERY one of the posts here?
This thread started some time ago, so please correct me if I'm wrong, but it looks like the word "sucks" was replaced with "are really bad" in the last 12 hours.
The only reason I bring this up is because this is censorship and let me tell you Elaine that it is NOT helping Microsoft/Skype's case here!
If something SUCKS it means it IS REALLY BAD. The word "sucks" is VERY well known throughout the english speaking world to mean this. Any moderation on the grounds that the moderation was done "In deference to international sensibilities" is ridiculous! This stinks of corporate censorship!
Rather than censor everyone's comments, how about you (the company) just fix the issues and let us know they are fixed OR if fixing them isn't going to happen in the near future at least let us know that you're working on it!
I have not seen even one official comment by Skype or Microsoft staff regarding this issue! NOT ONE! That implies to me that there is something seriously wrong and its almost definitley not going to be fixed any time soon!
Perhaps after all these years of being a happy customer it is time to start looking at moving away from Skype to another service...

Mail handles .Mac really badly-what's up?

Since I put my .Mac email account into my Mail application, it has worked really badly and I am considering just deleting off the .Mac account and not using it anymore as it is so annoying. Essentially, having the .Mac account in Mail slows everything else (my other email accounts) down to a ridiculous level. When I check "All", and sometimes when I send even one email, the Activity Viewer shows me that Mail is struggling to open .Mac mailboxes and stuff like that, and while it is struggling to do various things with .Mac, including synchronizing, the other email accounts are held up in the queue (ho hum... very boring). To prevent this, I went into the .Mac account and unchecked the "Include when automatically checking for new mail", but this has no effect whatsoever, probably because I usually check for new mail manually anyway.
I have two Macs at present, an older G4 flat panel iMac (1.25 Ghz), and a brand new dual core intel MacBook (2Ghz) and the problem is exactly the same on both Macs. Anyone having similar problems or knows a fix to this? Would love to hear!

There is a setting under the Advanced tab for the
account preferences to not keep all messages and
their attachments available for offline viewing but I
don't use this setting and don't experience the same
problems.
To clarify, do you mean that you "do not" keep all messages (etc.) available for offline viewing, or that you "do" keep all messages (etc.) available? At present, I have this option to "keep all messages and attachments available for off-line viewing" checked positive, by default I presume.
After first creating the account if there
are a number of server stored mailboxes and messages
available on the server, the mailbox and message
synchronization process takes longer than normal and
the time it takes for subsequent synchronization
should not be a real long process unless a number of
changes have been make with server stored mailboxes.
Odd thing is that I only have one saved message in the .Mac account, and that is a tiny weeny one (about 10K) with no attachments or anything! By the way, since I have just been going through everything all over again, I notice that what really seems to be holding things up (I've now changed synchronization to "manual" on both computers) is when I "Get Mail" and Mail is trying to open the .Mac mailbox - this goes on interminably (as I can see in Activity Viewer).
Try using the Rebuild Mailbox function on all server
stored mailboxes. All messages will disappear
temporarily and the mailbox will be resynchronized
with the server.
Sorry for being dense, but I've been all over my Mail application and all over my .Mac settings and I can't find this "Rebuild Mailbox" function. Could you please tell me exactly where I can find this Rebuild Mailbox function?
Mac OS X (10.4.9)

I got problem with volume of calls...its on max and i still can hear person on other side really bad...i got 4s

i got problem with volume of calls...its on max and i still can hear person on other side really bad...i got 4s

Did you fix the problem? I have the same problem and it has been pain in the neck.

Video quality in scope is really bad and dark

When I send my sequence from Final Cut Pro to Color, why does the video in the scope area come out so bad where I can barely see anything? Basically the video is nothing like the quality in final cut pro and the picture is very very dark.
When I see the tutorials online of the videos being sent to color from final cut, the quality is exactly the same and they don't do any adjustment.
Can someone please help me fix this? I work with AVCHD. Thanks!

Thanks George.
Now the quality is not "really" bad anymore, it is bad. ;-)
The quality got better, but still there is a difference between drawing shapes and cell borders. And the difference is causing problems with customers, who are demanding professional quality.
Here is a .jpg of the original Excel table. The drawing shape is the outer one, the cell borders are the lines beneath the data. Both line types are very delicat. This is how it should be.
And this is how it looks after a pdf-print with setting "high quality print" (2400 dpi).
The outer drawing shape is ok. The thin horizontal lines are twice as thick than before.
I know, it is about details. But those details make the difference between a professional and an amateur performance.
Do you have another idea, how to improve the pdf quality?
Thanks for your help so far, I appreciate it.
Roman

Support - really bad

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