Support with house move problems - anyone know how...

Hi all,
Just wondered if anyone knew how to actually get an answer or solution from BT regarding problems moving home?
For the 2nd time today and the third time in 3 days I've been on hold for over 40 minutes, having been bounced from two or three different departments yet again following 2 weeks of nonsense, 2 cancelled orders (by them), and utterly rubbish support!
Has anyone found a department that can actually help or have any advice please - any mods out there that could help escalate?
Thanks in advance,
Tim

did you fill out the contact form David asked for by using the link in his profile using a PM to contact is the wrong way to contact as David may be of duty and this could delay your reply from the forum mod team as they will not have the contact form completed the forum mods normally reply within 3/5 working days personally to you by either email or phone
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