Surface pro 3 error when printing to HP printers

I purchased a Microsoft Surface Pro 3 to replace my laptop. I love it except that I can't network it to printers like my old laptop. Since I am stuck using your printer app, it has been a disaster. I get error messages. The app can't find my documents, then I get error messages. Documents will partially print or I will get a message that the printer is offline. Is there a patch or fix for this issue?
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Hello @manon1, 
Welcome to the HP forums.
I understand that you are having problems printing from your Surface Pro 3.
I would like to help.
From what I have learned of the Surface Pro series, is that they run a full version of the windows operating system.
This means that unlike the RT versions, you can install software.
You should be able to install the same software that you would install on a notebook or desktop computer.
This would make it so that you do not need to use the app.
HP Officejet Pro 8500A e-All-in-One Printer - A910a - Software & Drivers
If I have selected the wrong model of 8500A (there are at least 3) please try the HP Printer Install Wizard for Windows
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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