Surface Pro 3 Pen / stylus doesn't work well in Illustrator, works fine in Photoshop

Good day,
I've had CC on a Surface Pro 3 for two months now and I've been trying to troubleshoot the erratic behavior of using the Surface Pen in Illustrator. I've checked the batteries (there's multiple batteries in the pen), making sure they're installed correctly. I've gone into the Win 8.1 settings and checked the pen to be sure it's operating properly. It works well in all other apps; draws well in Photoshop, Fresh Paint, One Note, etc.
When using the brush tool with the pen in Illustrator, I'm only able to draw every other line. Sometimes it's once every third or fourth line. I need to tremendously slow down in order for Illustrator to recognize I'd like to draw, and even then, I'm not guaranteed that a line will draw. This issue isn't isolated to the brush tool. Nearly any action with the pen on the canvas haphazardly occurs (selections, join tool, etc.). It's beyond frustrating!
Is anyone else experiencing poor Surface Pen performance in Illustrator?  If no, I suppose I have a hardware issue, but it's suspiciously an app problem, seeing how the pen works great throughout the rest of my apps.
Thanks for reading,
Brent

Hi All,
Thanks to Monika Gause for the whole day extended support. Illustrator team really appreciate this.
Monika removed (un-installed) the N-trig Wintab x64 application/driver from the system and the issue got re-solved.
We would love to hear from all the people who are facing this issue that what happens when they follow the above step.
With Best Regards,
Raghuveer

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       Versetzen 14.0, Copyright © 2003-2013 Adobe Systems Incorporated - aus der Datei "“Standard Multiplugin.plugin”"
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       Ölfarbe 14.0, Copyright © 2013 Adobe Systems Incorporated - aus der Datei "“Oil Paint.plugin”"
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    Optionale Zusatzmodule und Zusatzmodule von Drittanbietern: KEINE
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  • Battery monitor 3 doesn't work fine.

    Hi,
    Recentl I have downloaded battery monitor 3 app from store.
    That doesn't work fine as I have to manually touch on it to show the updated remaining average use!
    Any ideas?
    Thank you.
    -------------------If this post helped you, click on accept as solution.------------------
    -----------------------------Appreciate by clicking on white star.----------------------------
    Solved!
    Go to Solution.

    It's working fine for me.
    I have noticed that it is possible to deselect all the estimates in the main app screen so wonder if that could be your problem. Make sure that at least one icon has a grey background as in the attached grab - 04 selected, 05 deselected.
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    808 PureView pc059P6W5
    Attachments:
    Scr000004.jpg ‏70 KB
    Scr000005.jpg ‏70 KB

  • Had my Nikon D600 recently in for the updated service call. Camera works fine but Photoshop says it cannot open my RAW (NEF) files now? It worked fine before and I have done all my updates.

    Had my Nikon D600 recently in for the updated service call. Camera works fine but Photoshop says it cannot open my RAW (NEF) files now? It worked fine before and I have done all my updates.

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    I upgraded to PhotoShop CC 2014 and can no longer access my NIK Collection.  It worked fine in PhotoShop CC?  What can I do?

    Contact Nik/Google for updated plugins that work in the new version of Photoshop.

  • Surface Pro 3 Pen bindings, etc

    I have a Photoshop trial and I'm currently holding out of purchasing it so I can use it on my Surface Pro 3, because I'm not going to have a keyboard with me.
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    I would suggest requesting and upgrade to your server to Connect 9 (I believe 9.2 or newer had the best resolution for the tablet input lag). The tablet/touch pen input was always an issue with older versions of Connect.
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  • Wifi on Surface Pro - installed with ndiswrapper but not working

    Hi there guys.
    I have installed Arch on a Surface Pro and most things work well.
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    mwlu97w8 : driver installed
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    I did 'modprobe ndiswrapper' but as you can see below, nothing seems to be really happening
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    The gnome network manager, just like iwconfig, shows no able wireless.
    I'm at a loss on what to do, any help is greatly appreciatted
    Last edited by OttoRobba (2013-02-21 10:26:50)

    The blacklisting was a good call as I had completely forgot to do so. Made a /etc/modprobe.d/blacklist.conf  with 'install mwifiex_usb /bin/false' -  nothing changed though, the wireless network still won't show.
    # lsusb
    Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
    Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
    Bus 003 Device 003: ID 058f:6254 Alcor Micro Corp. USB Hub
    Bus 003 Device 002: ID 1286:2043 Marvell Semiconductor, Inc.
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 003: ID 045e:0795 Microsoft Corp.
    Bus 002 Device 003: ID 045e:079c Microsoft Corp.
    Bus 002 Device 004: ID 03eb:8209 Atmel Corp.
    Bus 002 Device 005: ID 045e:0794 Microsoft Corp.
    Bus 003 Device 006: ID 04e8:6863 Samsung Electronics Co., Ltd
    # lspci
    00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
    00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
    00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
    00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
    00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
    00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
    00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
    00:1f.0 ISA bridge: Intel Corporation HM77 Express Chipset LPC Controller (rev 04)
    00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
    00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
    It seems ndiswrapper is failing to load - I wonder if there is another module claiming the device?
    #dmesg
    [ 4.191249] ndiswrapper (import:232): unknown symbol: ntoskrnl.exe:'__chkstk'
    [ 4.191274] ndiswrapper (import:232): unknown symbol: ntoskrnl.exe:'MmGetSystemRoutineAddress'
    [ 4.191295] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisFreeIoWorkItem'
    [ 4.191305] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisQueueIoWorkItem'
    [ 4.191326] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisFreeMdl'
    [ 4.191336] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisAllocateMdl'
    [ 4.191346] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisAllocateNetBufferAndNetBufferList'
    [ 4.191356] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisFreeNetBufferList'
    [ 4.191366] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisFreeNetBufferListPool'
    [ 4.191376] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisAllocateNetBufferListPool'
    [ 4.191386] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMAllocatePort'
    [ 4.191403] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMIdleNotificationComplete'
    [ 4.191413] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMIdleNotificationConfirm'
    [ 4.191423] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMFreePort'
    [ 4.191432] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMNetPnPEvent'
    [ 4.191443] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMIndicateReceiveNetBufferLists'
    [ 4.191453] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMSendNetBufferListsComplete'
    [ 4.191463] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMOidRequestComplete'
    [ 4.191473] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMIndicateStatusEx'
    [ 4.191483] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMSetMiniportAttributes'
    [ 4.191493] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisSetOptionalHandlers'
    [ 4.191504] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisAllocateMemoryWithTagPriority'
    [ 4.191514] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisOpenConfigurationEx'
    [ 4.191523] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisFreeTimerObject'
    [ 4.191533] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisCancelTimerObject'
    [ 4.191543] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisSetTimerObject'
    [ 4.191599] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisAllocateIoWorkItem'
    [ 4.191613] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMRegisterMiniportDriver'
    [ 4.191623] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisMDeregisterMiniportDriver'
    [ 4.191648] ndiswrapper (import:232): unknown symbol: NDIS.SYS:'NdisAllocateTimerObject'
    [ 4.191663] ndiswrapper (load_sys_files:199): couldn't prepare driver 'mwlu97w8'
    [ 4.191827] ndiswrapper (load_wrap_driver:121): couldn't load driver 'mwlu97w8'
    [ 4.191926] usbcore: registered new interface driver ndiswrapper

  • Macbook Pro, Leopard, & Graphire4--it doesn't work

    I have been reading the posts for the wacom tablets, and I have deleted the tablet driver, repaired permissions on the HD, installed the lasted driver from the Wacom site, have a powered hub, since the hub on the macbook doesn't have enough power, and I have restarted the computer. All of this is done on my Macbook Pro with Leopard. When I click the pen tablet in preferences, it says a supported tablet can not be found. Does anyone have a solution? I'm at my wit's end with this.

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  • Acrobat XI Pro, Surface Pro 128,  Scan to PDF not working

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    when I hit Scan: I get  Box Title: Twain Data Source  Text In box: " Program was unable to load necessary component and its going to terminate. Please re-install your software." with an "OK" button.
    Then the Native Scanner interface pops up and it scans the document and brings it up in Acrobat XI.
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    I have the same problem only with Acrobat 9.5.5 (Windows 8 Pro 64 bit)
    This error message appeared after I had a re-install. Twain is installed with "Neat" scanner and software. (Neat works.)
    Have you been able to repair this problem?
    Bruce

  • Problem with XP Pro sp1 install - keyboard doesn't work - MBP

    After using bootcamp to repartition the HD and rebooting with an xp pro sp1 cd, the blue windows installer loads and runs fine up to where you need to press the enter button to install windows or F3 to exit. At this point, the keyboard doesn't work at all and I have to push the power button. I also can not load osx or the osx boot disc, but the xp disc still loads fine. Currently working on slipstreaming a w/ sp2 to see if this will fix the problem. Prior to bootcamp, I upgraded osx and my firmware. Anyone else encounter this?

    You need to use SP2. There is a reason it's recommended by Apple. If you have a valid XP install disk you can easily slipstream it with SP2, which is perfectly legal and effective, and is a relatively painless process.
    http://www.helpwithwindows.com/WindowsXP/winxp-sp2-bootcd.html
    Nick

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