Surface Pro 3 "System Hardware Update - 27/03/2015" never finishes installing; blocking 10041 - 10049

The "System Hardware Update - 27/03/2015" is stuck in an "Installing updates..." state
It stays in this state, even as I have rebooted many times. There's no install activity happening in the background. There's nothing I can see in the event log.
I rebuilt the entire machine back to 8.1 from a clean recovery USB stick, then updated up to Win 10.10041 again, and got the same issue.
It's blocking me from getting any other updates, like getting up to 10049
-- Tatham @tathamoddie http://tath.am

Hi Tatham,
Thank you for your feedback.
Regarding Surface Pro hardware update, it is recommended to seek help at the surface support forum:
http://answers.microsoft.com/en-us/surface/forum
Besides, I would recommend to install Windows 8.1 and then update the hardware from there, after that, enable Hyper-V and build a new Virtual Machine for Windows 10, or you may try to native VHD boot of Windows 10.
Some reference:
How to Dual Boot Between Windows 7 (or Windows 8.1) and Windows 10 Technical
Preview (VHDX)
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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System Hardware Update - 1/27/2015

On my Surface Pro 3, I have a "System Hardware Update - 1/27/2015" that continues to be listed as available and continuously fails. Any idea what this is, and why it's failing? I've provided the precise listing, and it doesn't have a KB number.

On Tue, 24 Feb 2015 12:15:04 +0000, colakid wrote:
Go to the vender website, check what the system update my be, Not sure about this, since all the complaints with system updates crashing after windows update. It is possible Microsoft has done something to prevent the update.
The vendor in this case is Microsoft. If you'd read the entire thread you'd
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Paul Adare - FIM CM MVP
Once again your arrogance stepped in your way. As I said go to the vendors website I'll post if for you.
Your chipset is intel and graphics you may also go to intel and see if there are drivers for your graphics. Which is included in the vendor list.
http://www.microsoft.com/en-ca/download/details.aspx?id=38826
http://www.intel.com/support/utilitytools.htm?_ga=1.232947806.1107013541.1424801875
Surface Pro 3, Surface Pro 2, and Surface Pro firmware and driver packs
Note:There are multiple files available for this download.Once you click on the "Download" button, you will be prompted to select the files you need.
File Name:
Surface Ethernet Adapter.zip
Surface Gigabit Ethernet Adapter.zip
Surface Pro 1 - January 2015.zip
Surface Pro 2 - January 2015.zip
Surface Pro 3 - January 2015.zip
Surface Pro 3 January 2015 MSI.zip
Surface Pro 3 KB2978002.zip
Windows8.1-KB2969817-x64.msu
Date Published:
2015-01-30
File Size:
46 KB
57 KB
372.8 MB
154.0 MB
158.3 MB
145.6 MB
7.5 MB
343 KB
Spec sheet
CPU: 1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
Graphics: Intel HD Graphics 4400
RAM: 8GB LPDDR3
Screen: 12-inch, 2160 x 1440 multi-touch (ClearType, 3:2 aspect ratio)
Storage: 256GB SSD
Ports: One USB 3.0, Mini DisplayPort, microSDXC card reader (up to 128GB), headphone/mic jack
Connectivity: 802.11ac Wi-Fi, Bluetooth 4.0
Camera: Two 5MP webcams (1080p HD video)
Weight: 1.76 pounds
Size: 7.93 x 11.5 x 0.36 inches (W x D x H)

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ooooft , i remembered yesterday i changed the boot order to network--USB--SSD
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Media Present.......
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Hi,
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Is anyone else having trouble with surface pro 3 + kinect v2?

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Before I received your reply with detailed instructions I kept trying many other solutions .. eventually I made Office 2013 Pro Plus install, although I'm not exactly sure what ended up fixing my ability to install from DVD.
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Plus failed to install. After rebooting with the "clean" reset option , I noticed there was some of my personal setup information retained on the system (can't recall exactly what this was , but it was clear to me that the reset
did not make my system in pristine factory image). I discovered an even cleaner reset is the following to reset the Surface Pro 3 'absolutely' to factory image using a downloaded factory recovery image that is available here:
-->
http://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/downloadablerecoveryimage?lc=1033
This also required creating a USB drive based install and this reset the Surface Pro 3 to factory condition as described here:
-->
https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/usbrecovery
Now, after all this, regarding the Office Pro Plus 2013 install, 64-bit, it failed yet again, but one good thing was that the error message stated something different ie containing the text
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http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/unable-to-install-office-2013-error-codes-30102-1/fde35d75-bddc-4dd6-bd0a-e01d07420f49
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during my attempts to install to the Surface Pro 3. I have only a single MSN user ID and password for all the devices. I could be wrong, but this situation with shared wireless apparently can mess up the installs of Office 2013 Pro Plus- but often it
is disguised and murky because no error codes are generated. By turning off all the wireless connections except for the one connecting to the Surface Pro 3, I was AT LAST ABLE TO INSTALL OFFICE 2013.
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Surface Pro 3 "System Hardware Update - 27/03/2015" never finishes installing; blocking 10041 - 10049

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