Survey answers

Hi there, to anyone that can lend a hand?
I just got Captivate 3 and am playing around with it. I am
creating some learning modules to take out for presentations, cd
distribution and eventually online learning from our web site....my
question is though;
We purchased Captivate for many reasons, one of which the
online questions/surveys thinking we could gather information. Is
there anyway, if we were to use Captivate at the end of a module to
have users tell us how effective it was, can we actually get their
answers?

While I agree using surveymonkey, or sites like it, to handle
surveys is
a good solution, the issue remains that there is no way to
get that data
back into the LMS user record - since the survey is outside
the LMS.
Erik
azaral wrote:
> hey, Newb, another survey resource is surveymonkey.com.
Erik Lord
http://www.capemedia.net
Adobe Community Expert - eLearning
http://www.adobe.com/communities/experts/
http://www.awaretips.net -
Authorware Tips!

Similar Messages

How do I save personalised survey answers in CRM

Hi experts:
In SAP Help I found this statement:
...When the recipient enters this URL in a Web browser, a survey is displayed. The recipient completes the survey and sends it (by pressing the u2018Saveu2019 button) to the companyu2019s SAP CRM system. The system then uses the answers specified in the survey to determine appropriate additional marketing activities for the original recipient of the e-mail. ...
I would like to implement this.
How exactly does the recipient send the survey to SAP CRM system? I know that PAI can create a document with survey in CRM. In this case the survey is linked to an email. I have never seen loose surveys (without document) in CRM.
Am I supposed to have an integracion with an contact of type email where the survey answers will be saved in case the marketing contact anwers the survey?
Hoping for your help.
Thanks,
Cristina

Hello,
First of all, I am not sure in which scenario you are using. In my earlier reply, my answer was broad too since i am not aware of which scenario you are using.
Your survey attribute might be having PAI module attached which creates/changes a lead on checking the process mode. Process calls CRM_SVY_LEAD_PAI_CREATE to create a lead.If this is not successful, it will raise the message to stop.
Therefore, You should also check if you create a lead through crmd_order Is it created error free?
one more point is: You can not use Lead survey and Lead PAI/PBO for URL.Sending an url to a business partner is a Marketing scenario hence only marketing survey and PBO/PAI should be used.
Lead survey and it's PAI/PBO should be used only when you create lead in crmd_order transaction and want to determine the relevant survey during creation.
Do you want to create lead through campaign execution or want to use Campaign automation application for the same ?
If your scenario is to send an e-mail to a business partner and as soon as he replies to the response , for each reponse you want to generate a lead.
For above scenario, you have to model the scenario in campaign Automation application.
Hope this helps.
Thanks
Raja
CRM Marketing Forum Moderator

Survey answer validation in runtime

Hi all,
Does anybody how validate the survey answers values in runtime (before submitting it to the CRM database) at BAdI ORDER_SAVE?
Regards

Hello,
you've marked this question as solved. Could you describe your solution?
Regards
Gregor

Show Survey Answers in assigned contact

Hello Experts,
We have a requirements that the survey answers given by respondents are shown in the Web-UI (CRM2007).
The objecttype used is BUS2000126, contact. When we check in the backend, we see the transaction with the survey filled in on the "questionnaire" tab.
On the web-UI I know there is a component ICCMP_SURVEY which we can probably use, but how to include this on the "contact" page??
Any suggestions are welcome.
Regards,
Alex

Hi Saumya,
Thanks for your reply, but I'm not sure if this will solve my question.
We have used campaign automation to send out e-mails with a URL to a Web-survey. When people fill in this survey, it is attached to an activity.
When we look at this activity in the backend we see the filled in survey on the questionnaire tab.
If we open the same activity in the Web-Ui however, we see all the details, but there is no assignment block for the questionnaire.
Regards,
Alex

Including image in SharePoint survey answer and hiding elements only work on the first page

Hi All,
I would like to add some text/remove some text etc on a sharepoint survey page.
Which i have done using jquery/jscript.
But unfortunately it only works on the first page.
Any ideas how i can get it to work on all the pages?
See a sample here on how you can add the scripts:
http://sharepointkings.blogspot.com.au/2011/05/include-image-in-sharepoint-survey.html
Cheers

Hi Patrick, does the first page use the same ASPX file as the other pages? If not, you will need to add your jquery/jscript to the other page as well.
Dimitri Ayrapetov (MCSE: SharePoint)

Survey answers not coming back in CRM 7.0

We are about to implement CRM 7.0. I created a new survey via the web UI. I then launch a web page which brings back the survey results based on the Business Partner that logs in.
I have debugged the program and it appears that the the problem is that the CRM_MKTCA_SURVEY_MKT_PBO interface appears to be looking for a marketing attribute with a value of mktattrp_XXXXX but the web ui survey creation generated the attribute mktattr_XXXXX without the letter P. So the program to display the answers doesn't find a match because the attribute with the P doesn't match the attribute without the P.
Has anyone else experienced this issue?
Thanks
Angie.

Closing this out ... this question was not answered.

Survey answer score extraction

I need to extract survey information to BW, but I don't want to use standard datasources because I've developed a custom table for survey results.
I've got everything except the score assigned to each answer in the Survey Suite. This is stored in XML format and I can't get to it. Any ideas? XML functions...anything?

Further, if you want to use the CRM extractor and enhance the datasource structure, then try using BAdI.
To enhance CRM extractors we enhance the BDoc and then used the BADI CRM_BWA_MFLOW or CRM_BWA_SFLOW whichever is applicable to extract the data for the enhanced fields and fill the data source.
Also we go to transaction RSA6 enhance the datasource structure.
In transaction RSA6 select the datasource structure and choose the menu "Function enhancment". This goes to CMOD transaction and there the user exit "EXIT_SAPLRSAP_001" is enhanced.
Thanks
Ajai

Make Survey answerable only once.

Hi,
I want my survey to be answerable only once. For that I applied note: 0001086930. When the note was applied, it was working fine. Now, we did an EHP4 upgradation. Now, when we try to apply the note, it says, it is already applied. That seems fine.
But, the issue right now is: Even if I don't do anything on the survey and just closes the window, and later if i open the survey, it is not allowing me to make any changes to the survey and a message is displayed saying, +the survey is locked+. The survey goes to display mode and so we can't use the survey anymore.
What could be the reason for this? Please do help.
Regards,
Jubish

Hi,
Wrote one enhancement for that and solved the issue.
Regards,
Jubish

Survey Question - Carry over data

Hi,
Is there a way to carry over responses/answers from a survey question from one slide to another? I have a scenario where users analyze a situation and note the problems (survey answers - ungraded) on one slide. I don't want them to see the answers to the scenario until the next slide but want them to remember what they've put in as the problems with the scenario. I've searched the forum but didn't see this situation. Thanks very much for any ideas.

For short answer questions the value of the system variable cpQuizInfoAnswerChoice is the exact text that was entered, which is great news for you I suppose? Be sure to assign the value of that variable to a user variable before the next question is answered. That means that best event to trigger the action is the On Enter event for the next slide. As you perhaps know, there is no On Exit event possible for Question slides.
http://blog.lilybiri.com/events-and-advanced-actions
You will have to create an advanced action for that: Assign v_answer1 with cpQuizInfoAnswerChoice
And you'll need a different action for each question, even shared actions couldn't help you because a variable (it is the user variable v_answerx that will be different for each action) cannot be a parameter.
Lilybiri

How to create values for a survey on creating an Activity

Hi,
How can i obtain the template for answers of a survey so that i can fill in my question/answer combination and attach it to a new activity?
I have been able to find the MF 'SURVEY_TEMPLATES_GET' which returns me an internal table of 'values template' which actually is an XML string. The XML however doesn't contain all the possible answers / questions.
My idea was to get the template XML, clean the values and fill in my own and finally add the survey answers to an activity using FM 'CRM_ORDER_MAINTAIN'.
Does anyone have an idea on how i can proceed?
P.S: The solution is to be implemented on CRM 4.0
Thanks in advance.
Regards,
Indradeo
Edited by: Indradeo Digumber on Sep 29, 2011 3:57 PM

Hi Marisa,
Thanks for the tip. I'v actually been able to find a solution. Luckily SAP has got some classes that does the xml answer manipulation. Here is the algo :
1. Create an instance of the class cl_crm_svy_runtime to obtain the survey template:
CREATE OBJECT go_svy_runtime
   EXPORTING
     i_application_id = 'CRM_SURVEY_ACTIVITY'
     i_survey_id      = 'MULTI-APPEL'
     i_survey_version = '0000000001'
     i_language       = 'F'
     i_media_type     = svydb_mtype_screen
     i_valueguid      = space
   EXCEPTIONS
     survey_not_found = 1
     values_not_found = 2
     survey_outdated = 3
     OTHERS           = 4
2. Get the survey template (xml):
CALL METHOD go_svy_runtime->get_xml
IMPORTING
    e_survey_xml     = xml_content .
3. Create an instance of the class cl_crm_svy_values (to be able to manipulate the values):
CREATE OBJECT go_svy_values
EXPORTING
    i_internal_values_xml   = xml_content
EXCEPTIONS
    error_in_generation     = 1
    error_in_parsing        = 2
    error_in_transformation = 3
    OTHERS                  = 4.
4. Set your survey values (question, answer, values):
CALL METHOD go_svy_values->values_set
EXPORTING
    i_question_id = 'q1'
    i_answer_id   = 'a1'
    it_values     = lt_values.
5. Convert the values back to xml:
CLEAR xml_content. " Important!
CALL METHOD go_svy_values->update_values_xml
IMPORTING
    e_public_values_xml     = xml_content
EXCEPTIONS
    error_in_generation     = 1
    OTHERS                  = 2
6. Convert the xml to hexadecimal:
CALL FUNCTION 'CRM_SVY_DB_CONVERT_STRING2HEX'
EXPORTING
    s = xml_content
IMPORTING
    x = ls_survey-valuexml.
7. Build the survey structure and call the crm_order_maintain FM:
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
EXPORTING
    it_survey         = lt_survey
CHANGING
    ct_input_fields   = lt_input_fields
EXCEPTIONS
    error_occurred    = 1
    document_locked   = 2
    no_change_allowed = 3
    no_authority      = 4
    OTHERS            = 5.
And this should enable you to add add the values dynamically to your activity. Sorry for not providing more detailed information, i'm currently completing the development. Feel free to contact me if you have questions about the solution i have found.
Regards,
Indradeo Digumber

Surveys Text not saved

Hello All,
After creating a survey using CRM_SURVEY_SUITE, texts are not been saved in table CRM_SVY_RE_ANSW. Even when we've activated the questionarie several times and applied SAP Note # 1057321.
Any suggestions?
Thanks in advance.
Marisa

Hi Marisa,
Please Check for the Survey has been Generated(CTRL+F2) Properly or Not,
After Activating the Survey you shall select the Following Option for Successfull generation of the Survey.
Else Try Editing the Survey form by making Some small change in the Header and Activate the Same again,It should get Activated and your Survey answers should get Saved.
Also Ensure in Settings in Survey (CTRL+F12) you have Selected the CheckBox for "Save Completed Surveys" in the Technical Settings Tab.
Hope it Answers your Queries...
Revert Back for Further Doubts..
Thanks and Regards,
RK.

Crm survey suite extractors into BW

Does anyone know whether there are some Business Content extractors for the survey data in CRM. My CRM colleagues have setup surveys using the CRM_SURVEY_SUITE transaction and it would seem to store at least some of this data in the table CRM_SVY_DB_SVS, but not all. However I cannot find any standard extractors to extract all the survey data.
There are extractors for the web survey stuff but the CRM_SURVEY_SUITE transaction does not appear to be a web survey.
Any help would be much appreciated on this.
We are using CRM 4.0 with BW 3.5
Thanks
David

Hi!
you can find survey datasources under RSA5 Root->CRM->0crm_SURVEY. these are some datasources
0SVY_ANSWER_TEXT     CRM Survey: Answers
0SVY_APPL_TEXT       CRM Survey: Applications
0SVY_DATA_1          CRM Survey: Results
0SVY_QSTNNR_TEXT     CRM Survey: Survey Header
0SVY_QUEST_TEXT      CRM Survey: Questions
0SVY_STATUS_TEXT     CRM Survey: Status of Question
0SVY_SURV_TEXT       CRM Survey: Campaign Texts
0SVY_TAROBJ_ATTR     CRM Survey: Recipient Attributes
and web survey datasources under PI_BASIS->0CA_SUR
0WS_ANSWER_TEXT    Web Survey: Reply
0WS_APPL_TEXT      Web Survey: Applications
0WS_KFIGTYP_TEXT   Web Survey: Key Figure Types
0WS_QSTNNR_TEXT    Web Survey: Questionnaire
0WS_QUEST_TEXT     Web Survey: Questions
0WS_STATUS_TEXT    Web Survey: Question Status
0WS_SURVEY_TEXT    Web Survey: Survey
0WS_TAROBJ_ATTR    Web Survey: Recipient
0WS_TAROBJ_TEXT    Web Survey: Recipient
hope it helps
with regards
ashwin

BAPI_LEAD_CREATEMULTI - with surveys

somebody knows like enclosing a survey to lead?
use ' BAPI_LEAD_CREATEMULTI ' but does not create the document of surveys.
thanks

Hello. I have this same problem. We need a RFC function module where user can enter a lead description and survey answers. Then lead with filled in description and survey with filled in answers get created in CRM and linked together. I debugged crmd_bus2000108. Here is my solution( it is a little test program for now but it works ). You can determine input values for your case for FMs using debugging. Procedure:
-create lead using CRM_ORDER_MAINTAIN_MULTI_OW
-create survey and populate the data( like on evaluation tab of lead ) using object cl_crm_svy_runtime.
-link survey to existing lead using CRM_ORDER_MAINTAIN_MULTI_OW
-save lead with CRM_ORDER_SAVE
-commit changes with BAPI_TRANSACTION_COMMIT
Code:
*& Report Z_TEST_LEAD_SURVEY
REPORT z_test_lead_survey.
DATA: o_survey_runtime TYPE REF TO cl_crm_svy_runtime,
      o_surveyvalues TYPE REF TO cl_crm_svy_values,
      t_application_params TYPE crm_svy_api_parameter_t,
      t_all_values TYPE survy_t_all_values.
DATA: survey_data TYPE string,
      valuexml TYPE string,
      valuexml_hex TYPE xstring.
DATA: lead_guid TYPE guid_32,
      lead_id TYPE crmt_object_id,
      valueguid TYPE crm_svy_db_sv_guid,
      valueversion TYPE crm_svy_db_sv_vers.
DATA: s_lead_h TYPE crmt_lead_h_com,
      t_lead_h TYPE crmt_lead_h_comt,
      s_orderadm_h TYPE crmt_orderadm_h_com,
      t_orderadm_h TYPE crmt_orderadm_h_comt,
      s_field_names TYPE crmt_input_field_names,
      t_field_names TYPE crmt_input_field_names_tab,
      s_input_fields TYPE crmt_input_field,
      t_input_fields TYPE crmt_input_field_tab,
      s_objects_to_save TYPE crmt_object_guid,
      t_objects_to_save TYPE crmt_object_guid_tab,
      s_saved_objects TYPE crmt_return_objects_struc,
      t_saved_objects TYPE crmt_return_objects,
      s_survey TYPE crmt_survey_com,
      t_survey TYPE crmt_survey_comt.
*                     CREATE LEAD
* Fill required structures
s_orderadm_h-object_id = 'BUS2000108'.
s_orderadm_h-process_type = 'ZLEA'.
s_orderadm_h-description = 'TEST LEAD - DENEB'.
APPEND s_orderadm_h TO t_orderadm_h.
s_input_fields-ref_kind = 'A'.
s_input_fields-objectname = 'LEAD_H'.
APPEND s_input_fields TO t_input_fields.
s_input_fields-ref_kind = 'A'.
s_input_fields-objectname = 'ORDERADM_H'.
*Subtable FIELD_NAMES
s_field_names-fieldname = 'DESCRIPTION'.
APPEND s_field_names TO t_field_names.
*/Subtable FIELD_NAMES
s_input_fields-field_names = t_field_names.
APPEND s_input_fields TO t_input_fields.
s_lead_h-lead_type = '0007'.
APPEND s_lead_h TO t_lead_h.
* Create lead
CALL FUNCTION 'CRM_ORDER_MAINTAIN_MULTI_OW'
EXPORTING
    it_lead_h             = t_lead_h
    iv_collect_exceptions = ''
CHANGING
    ct_orderadm_h         = t_orderadm_h
    ct_input_fields       = t_input_fields
EXCEPTIONS
    error_occurred        = 1
    document_locked       = 2
    no_change_allowed     = 3
    no_authority          = 4
    OTHERS                = 5.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
          WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
* Get GUID of created LEAD for later saving
READ TABLE t_orderadm_h INTO s_orderadm_h INDEX 1.
s_objects_to_save = lead_guid = s_orderadm_h-guid.
APPEND s_objects_to_save TO t_objects_to_save.
* Potrdi spremembe
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
*                     CREATE SURVEY SURVEY
* Create survey answers input string
CONCATENATE 'svyApplicationId=CRM_SURVEY_LEAD'
            '&SurveyId=ZNEW_LEAD_FORM_SISVSAP'
            '&svySurveyId=ZNEW_LEAD_FORM_SISVSAP'
            '&svyVersion=0000000003'
            '&SchemaVersion=1'
            '&svySchemaVersion=1'
            '&svyLanguage=EN'
            '&conid='
            '&survey/result/address/name1=Deneb Debelak'
            '&survey/result/address/street=Tekstilna 17a'
            '&survey/resultaddress/postalcode=4000'
            '&survey/result/address/city=Kranj'
            '&survey/result/address/region=Gorenjska'
            '&survey/result/address/phone=041966493'
            '&survey/result/address/fax=Nimam'
            '&survey/result/address/email=d.debelakhotmail.com'
            '&survey/result/address/uri=http://www.nimam.com'
            '&survey/result/bankdetails/bankcountry=Slovenija'
            '&survey/result/bankdetails/bankkey=1234'
            '&survey/result/bankdetails/bankaccount=78238348238328'
            '&survey/result/id_ddb164f9ec715ef1acf9001b7840a5e4/id_ddbc6515052e00f1acf9001b7840a5e4=Kr neki 1'
            '&survey/result/id_ddb164f9ec715ef1acf9001b7840a5e4/id_ddbc65a01ff500f1acf9001b7840a5e4=Kr neki 2'
            '&survey/result/id_ddb16f9ec715ef1acf9001b7840a5e4/id_ddbc66812b7273f1acf9001b7840a5e4=id_ddbc66872638c2f1acf9001b7840a5e4'
            '&survey/result/id_ddb164f9ec715ef1acf9001b7840a5e4/id_ddb165018f99b4f1acf9001b7840a5e4=Kr neki 3'
            '&survey/result/id_ddb164f9ec715ef1acf9001b7840a5e4/id_ddb1682cf66426facf9001b7840a5e4=Kr neki 4'
            '&survey/result/id_ddb16650885482f1acf9001b7840a5e4/id_ddb1666f95b6daf1acf9001b7840a5e4=Kr neki 5'
            '&survey/result/id_ddb16650885482f1acf9001b7840a5e4/id_ddb1671399e9c2f1acf9001b7840a5e4=Kr neki 6'
            '&survey/result/id_ddb16650885482f1acf9001b7840a5e4/id_ddb166a505462f1acf9001b7840a5e4=Kr neki 7'
            '&survey/result/id_ddb16650885482f1acf9001b7840a5e4/id_ddb166bcdef443f1acf9001b7840a5e4=Kr neki 8'
            '&survey/result/id_ddb16650885482f1acf9001b7840a5e4/id_ddb166d6b77e3ff1acf9001b7840a5e4=Kr neki 9'
            '&survey/result/id_ddb16650885482f1acf9001b7840a5e4/id_ddbd38c6829df9f1acf9001b7840a5e4=THE END'
            '&onInputProcessing(SUBMIT)=Save'
       INTO survey_data.
* Create survey runtime object
CREATE OBJECT o_survey_runtime
EXPORTING
    i_runtime_mode   = 'INBOUND'
    i_application_id = 'CRM_SURVEY_LEAD'
    i_survey_id      = 'ZNEW_LEAD_FORM_SISVSAP'
    i_survey_version = '0000000000'
    i_language       = 'E'
    i_media_type     = '01'
    i_valueversion   = '0000000000'
    i_no_value_save = ''.
* Save survey answers
o_survey_runtime->set_values( EXPORTING i_survey_data = survey_data
                              IMPORTING e_valueguid = valueguid
                                        e_valueversion = valueversion
                                        et_application_params = t_application_params ).
* Get survey values object
o_survey_runtime->get_values( IMPORTING er_survey_values = o_surveyvalues ).
* Get XML values - filled out in previous call
o_surveyvalues->get_internal_values_xml( IMPORTING e_internal_values_xml = valuexml
                                                   e_internal_values_xml_hex = valuexml_hex ).
*                     LINK SURVEY WITH LEAD
* Fill required structures
CLEAR t_input_fields.
s_input_fields-ref_guid = lead_guid.
s_input_fields-ref_kind = 'A'.
s_input_fields-objectname = 'SURVEY'.
*Subtable FIELD_NAMES
CLEAR: s_field_names, t_field_names.
s_field_names-fieldname = 'EVALUATION_INFOS'.
APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'SURVEYID'.
APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'SURVEYVERSION'.
APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'VALUEGUID'.
APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'VALUEVERSION'.
APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'VALUEXML'.
APPEND s_field_names TO t_field_names.
*/Subtable FIELD_NAMES
s_input_fields-field_names = t_field_names.
APPEND s_input_fields TO t_input_fields.
s_survey-ref_guid = lead_guid.
s_survey-ref_kind = 'A'.
s_survey-surveyid = 'ZNEW_LEAD_FORM_SISVSAP'.
s_survey-surveyversion = '0000000003'.
s_survey-valueguid = valueguid.
s_survey-valueversion = valueversion.
s_survey-valuexml = valuexml_hex.
s_survey-mode = 'A'.
APPEND s_survey TO t_survey.
* Link survey to lead
CALL FUNCTION 'CRM_ORDER_MAINTAIN_MULTI_OW'
EXPORTING
    it_survey             = t_survey
    iv_collect_exceptions = ''
CHANGING
    ct_orderadm_h         = t_orderadm_h
    ct_input_fields       = t_input_fields
EXCEPTIONS
    error_occurred        = 1
    document_locked       = 2
    no_change_allowed     = 3
    no_authority          = 4
    OTHERS                = 5.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
          WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
* Save lead
CALL FUNCTION 'CRM_ORDER_SAVE'
EXPORTING
    it_objects_to_save = t_objects_to_save
IMPORTING
    et_saved_objects   = t_saved_objects
EXCEPTIONS
    document_not_saved = 1
    OTHERS             = 2.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
          WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
READ TABLE t_saved_objects INTO s_saved_objects INDEX 1.
lead_id = s_saved_objects-object_id.
* Commit work
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
*                     WRITE GUIDs
WRITE: 'LEAD GUID:', lead_guid, /,
       'LEAD ID:', lead_id, /,
       'VALUE GUID:', valueguid, /.
Revard points if usefull.
Edited by: Deneb Debelak on Dec 11, 2008 3:21 PM

Linking Surveys with Leads and Opportunities

Hi,
We have a survey associated with each lead and opportunity i.e when creating either a lead or an opportunity there is a tab on the GUI in which we can fill up the survey when creating the lead/Opportunity and then save the transaction. The survey goes to a different Infoprovider and leads and opportunity to their respectice Infoproviders.
We now want to link the survey answers to lead and opportunities. I tried infosets and there doesn't seem to be any linkage between these two . Any ideas or has anyone linked surveys to leads and survey to opportunities. Fyi we are on CRM 4.0 and BW 3.5
Thanks.

The CRM Surveys are fed into the cube 0WS_C01. If you have set the correct setting in the transaction CRM_SURVEY_SUITE, the survey results are extracted to the datasource 0SVY_DATA_1. Through the appropriate GUIDs the answers to the survey from the table CRM_SVY_ANSW (do not exactly remember the name) can be linked to the header GUID in CRMD_ORDERADM_H. (May be through the link table CRMD_LINK)
Doniv

SURVEY - How to Activate Send Questionnaire Button To Get Survey Returned

Hello,
We have created surveys/questionnaires within SRM using SURVEY cockpit. We have success now getting Surveys to go to the email address BUT when we hit the SEND Questionnaire button, nothing happens when trying to reply.
I have located a few posts on this forum but none of them have been the answer to our problem.
Is this an ABAP object oriented class - ABAP-OO - that needs to be assigned via UBDS/UBDC?
If so, we are not sure the technical name for it . Would CL_MPA_HANDLE_ALERT_REPLY happen to be one that might work?
Any help would be immensely appreciated and points assigned.
Thank you very much,
Lynda

Thank you so much. That was exactly what we needed. One further question---->
If we want to retrieve the survey answers from a URL rather than email, where do we have to address the configuration? TCODES?
Also, we want to use the web application library to populate a drop list of vendors. Is that something you have had experience with?
If you, could you please help?
Sincerely,
Lynda Fuller

Survey answers

Similar Messages

Maybe you are looking for