Survey link is not available

Hi Friends,
In WEB UI the survey link is not appearing . please find the snapshot o the error and guide through.
Regards
Sumit

I thought that it was strange that IE would post that too... because it usually just says this page can't be displayed (in the simple white with gray letter or w/e it is) but her laptop worked just fine at my house. 
we have been going through some problems with her computer though, on Facebook it sent out this virus that was filtering any type of protection tool from coming up but my brother finally found one and got everything off.  if it is malware do you think that it could be hiding even though my brother got everything else off?  and if it's so hidden after other things have been removed how would you even find it?
Should I have my brother look at it one more time even though the internet worked just fin in my house, just not at her own home?

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