Survey Results / Analysis

Dear Friends,
I have created a Survey in Mobiles and transfered it to to SAP CRM .
how can i get the the final survey results in the BI or in SAP CRM.
I checked the cubes and ODS in BW for the activities 0CRM_C08 , 0CRM_ACT I could not able to find the Questionnaire or the survey in any of the cubes.
Does SAP stores these survey answers in the Cube or could anyone please tell me how can i bring those data in to the SAP BW.
Or is there any Standard Transaction code in which i can do the analysis?
Thanks,
Satish

Hi Kim,
Thanks for your inputs,
I have used CRM_SURVEY_SUITE to create the survey and would like to analyse the same.
I checked the CRM - BW cubes
1. CRM Survey: Results - 0SVY_DATA_1
2. CRM Survey: Answers - 0SVY_ANSWER_TEXT
but the surveys ID are not getting updated .
can you tell me the cubes in which the Survey ID and the results can be updated.
Thanks,
Satish

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Web Survey & Analysis of Survey Result in BW

Hi,
I am creating a Web Survey Application using Survey Cockpit(Tcode SURVEY) in BW.
There is option available for "Analysis of Survey results" via Analysis function in Survey Cockpit in BW.
My question is in which data provider(cube or ODS), data is getting saved in BW once the survey reply comes back to BW system. From where the survey cockpit is fetching the data for Analysis ?
Thanks,
Sumita.
Edited by: sumita gautam on Jun 23, 2009 7:48 PM

Hi Manish,
Thanks for replying.
I am creating Web Survey with the help of the information on help.sap.com, for which you also sent me the link.
I know about the Cube and ODS . If you read the first statement of the link doc you sent me, it says
"You evaluate the results of a survey to learn how the answers are distributed to your questions within the target group. The Web Survey visualizes the result data with the help of graphical overviews." - Where does it save the result data?
The cube 0WS_C01 & Application Library are another options of evaluating the result data.
Regards,
Sumita.

2009 SAP Upgrade Survey Results

A new survey which was conducted by Panaya, Inc suggests that most SAP customers are moving ahead with their current plans for upgrading their SAP systems to SAP ERP 6.0, despite the economic downturn. 152 European and North American SAP customers and system integrators participated in the survey.
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A free copy of the complete survey results is available for download at the Panaya website
[2009 SAP Upgrade Survey|http://www.panayainc.com/sap-upgrade-survey.html]

Hi Kim,
Thanks for your inputs,
I have used CRM_SURVEY_SUITE to create the survey and would like to analyse the same.
I checked the CRM - BW cubes
1. CRM Survey: Results - 0SVY_DATA_1
2. CRM Survey: Answers - 0SVY_ANSWER_TEXT
but the surveys ID are not getting updated .
can you tell me the cubes in which the Survey ID and the results can be updated.
Thanks,
Satish

Sales order item report based on results analysis key and status

Hi,
I am trying to find a a report to generate list of sales order items with following selection
        -invoicing status -invoiced/not invoices (other status)
        -result analysis key assigned to this item (VBAP-ABGRS)
        -system status /released/teco
Basically i am CO consultant and not so familiar with the SD statuses. I tried VA05 and V.26 but all required selections are not available in these reports.
If no standard report is available in ERP, i would like to have it in BI. Can some help me with table fields for statuses.
Thanks in advance.
Regards
Raghu

Hi Raghu
Go to SE16 and give VBUK table and execute it there you can select the following feilds and then check wheather they are meeting your requirements or not.If they are meeting your requirements then create a new Z report by copying standard VA05 key feilds. and include the other feilds which you need.So you take your ABAP team help
Billing status     FKSTK
Posting Status BUCHK
Overall status GBSTK
Document category VBTYP
Regards
Srinath

Result analysis for sub-items on SD-order

Hello,
I would like to know, whether also the document flow for subitems is being checked while executing result analysis.
Example:
We have got an SD order, a higher-level item and a sub-item.
Both of them have assigned the same result analysis key. Within this key it is defined in customizing (OKG3), that the Sales Order Structure is A-"Summarize Plan and Actual Data of Subitems on Highest Item"....so the result analysis for the sub-item is being performg via the higher-level item.
The higher-level positions is already completed - the delivery is made and also the invoice is created.
The sub-item is not completed - neighter delivery is made nor the invoice.
While executing the result analysis for the higher-level item, the status FNBL (final billing) is recognized and all cost are settled from WIP to CO-PA.
As far as I know, the document flow should be checked withitn the result analysis and based on this the status should be recognized.
Therefore It seems, that only the document flow from the higher-level item is being checked. If also the document flow from the sub-item is checked, there would be no way to get the status FNBL as the sub-item is not complete.
Is it SAP standard delivered behaviour?
Thanks in advance
Peter

Thanks Waman,
I have tried to delete the result analysis key from the sub-item, but still the same result in result analysis...
Could you tell my the consequences from the 1A setup from the note? It is adviced withitn the note to not use the 1A setup. But we use this and it works fine. Just some messages during the result analysis, that it could not be performed for sub-items, but this has no influence on the values.
Regards
Peter
Edited by: Peter Jankech on Jun 9, 2010 8:57 AM

Problem with Result Analysis report (KKAK)

Hello Experts,
I am facing problem with T-code KKAK, when I am executing this transaction (Results Analysis (RA) on sales orders creates the data for posting to the GL, depending on the sales order (i.e. WIP or COS) ) system is displaying/calculating for all sales order which are already completed (fully shipped and billed), this report displaying in 300 to 400 pages.
My requirement is .. is it possible to display only sales orders which are no completed. This will help alot.
Please help me to solve this problem.
Thanks
Sudheer

Hi,
in the selection screen of KKAK in "Output options" there is a flag "display closed items".
Uncheck this and ensure that all completely processed orders have status closed (CLSD).
Thus they will not be reported anymore.
BR Christian

Results Analysis on Sales Orders

Hi Fellows,
When i am running the results analysis for Sales orders using KKAK transaction , I do not wish to see the WIP items with 0 Values.So i selected the option " Hide Orders with 0 values in Results List ".
However I am still getting the WIP items with 0 Value.
I saw the help for this and it says
" Note: In some cases individual objects may still appear in the list when both the column "Reserves for unrealized costs" (reserve for unrealized costs + reserve for complaints/commissions) and the column "Reserves for imminent loss" are a sum of multiple value fields and these value fields are checked individually for zero value ".
From the above, I came to the conclusion that the 0 value items may still come even if we check the box.
However from the above note, can anyone tell me where i can check the " Reserves for Unrealized Costs " and " Reserves for Imminent Loss " and also how can i know what are the value fields which are adding up to these columns.
Also it says the Value fields are individually checked for zero value.
Where can i see the Value fields associated with this Results Analysis and where can i see if the Value fields are assigned a value of zero.
Please let me know if you have any thoughts on this..
Thanks in advance..
Srik

Hi,
Check whether Note 501915 - Creation, cancellation, and usage of reserves would help.
Regards,
P.S: Please post this question in FI/CO forum so that you can get answers quickly.

Post Cost of Sales in PS after Result Analysis

Hi SAP experts,
I'm testing SAP EC&O best practice solution at this moment.
I executed KKAJ (results analysis) and both Cost of Sales and WIP were calculated correctly.
COS: for a TECO WBS, which already have billing document
WIP: for other WBS which is still in progress.
I already saved this results analysis, however, when I execute settlement (CJ8G), I can only find the posting to FI of WIP. (Dr GL WIP account/Cr P&L WIP account). My expect is to have COS posted to FI as well (to recognize COS for the billing of completed WBS above).
Kindly help me to figure out what I was missing here? I don't know at what step COS will be posted to FI. I searched all configuration document in Best Practice but cannot find any configuration for Results Analysis & Settlement for COS account.
Thanks so much for your help.
Andy

Zeketa,
Look this with an ABAP consultant, this is an development.
regards.
Bruno Araujo

Results Analysis Settle Internal Order (from CRM) - No cost element allowed

In SPRO results analysis configuration to "Define Posting Rules for Settlement to Financial Accounting" I am not allowed to use an account with a cost element. (Error: I get error KQ 119 G/L account ### cannot be created as a cost element.)
I configure a G/L account with no cost element. KO88 Settlement posts to G/L account fine; however, does not post to the internal order because the config mentioned on first line does not allow me to use an account with a cost element.
Problem: I am unable to see settlement in KOB1 report because settlement goes to GL Account, but does not post to the internal order.
Failed solution: I tried to use OKC9 substitution at KO88 to substitute the internal order number. The problem is that table AUFKV is empty when the substitution runs at KO88 settlement. I am not able to substitute the order number because the order number isn't even available in the substitution at internal order settlement.
I put a break manual break point in program GBTACCOB at the call to the substitution rule I defined. The breakpoint stops at the substitution when I run KO88 settlement; however, fields are blank. I am unable to do substitution. I know this works because I have a similar substitution on the same internal order for accounting indicator when doing an MB1A goods issue to an internal order. The break point stops there and the AUFKV data is available for substitution rule.
Question:
Any suggested solutions to to have internal order update into KO88 settlement after KKA1 results analysis would be helpfull.

It is more of a reporting issue really.
The problem is that internal order settlement with settlement profile instead of results analysis does post the settlement to the internal order and does use a cost element. This is the business process the users currently have. Our users have a requirement to settle the orders weekly. This helps them find issues earlier and speeds up the month end close.
In the past we could use KOB1 and see the current balance of an internal order and see the settlement. Now that report no longer shows the settlement. How can I see what has been settled on an order and what hasn't now?

How to get the Survey result with a External Provider

Hi all
We have an scenario where we create a Survey and it's executed for a third party, and then they send to us the results for example in a excel sheet.
Some know how we can upload the survey results per each client into CRM,
Best Regards.

Go for ELM processing.....create mapping and ELM the file in the system....In the BADI enhancement for processing steps, define the logic for processing the response through an activity....
Create Activity
Attach the questionaire to the Activity...
ELM the file that you received
Process the file filling up answers on the activity questionaire...
Hope it helps...
Thanks
Nikhil

Result Analysis - Profit Percentage based on Revenue

Deare Gurus,
While executing Result Analysis, we see profit percentage on the right side as percentage onthe basis of costs. We would like to view such detail as a percentage of revenue
eg: standard
Revenue - 100
Costs - 80
Profit - 20
Profit percentage = 20/80 = 25%
We want it to be 20/100 = 20%.
Please help!!!!

Hi Babu,
I think your example is not totally clear. From what I understand, you need to calculate a result in percentage based on the result of two other columns. What you can do is to use the first result (from the two columns) as a CKF. And then, to this CKF, use the result calcultation options of the query desinger for percentage.
Hope this helps.
Regards,
Diego

No accounting document generated at time of result analysis settlement

No accounting document generated at time of result analysis settlement, but controlling document and profit center document are generated. problem is cost has been settled but accounting does not generated.

No accounting document generated at time of result analysis settlement, but controlling document and profit center document are generated. problem is cost has been settled but accounting does not generated.
i am asking at the time of WIP calculation or settlement
cost can be settled but does not generated any accounting document .

KKAX - error 'Manual WIP/results analysis is not allowed for order

We are running KKAX on some process orders. A few of them get the error 'there are values for cost element 999999 that are not assigned to any line ID'; however, we do have a line id set up for the cost element, etc; when we drill down further on the message, what we end up with is 'manual wip/results analysis is not allowed'. The business transaction for this is KABM. I can see on the order that KABM is not a permitted business transaction.
We only have this problem on a few of the orders. How is the KABM being invoked? Is it caused by an order status? How can I fix this?
Thank you

Hi Christian
i have come up with the new business requirement
I want to change some of the material in one of the plant into discreete.For that, I tried to delete the production version and then tried to uncheck repetitive manufacturing indictor in MRP4 view.
But it is giving the following error
Either you are attempting to delete production version 1000 or
you haveattempted to deselect the repetitive manufacturing indicator for the production version.
It is not possible to delete the production version or to
deselect the repetitive manufacturing indicator for the following reasons:
o Cutoff period for WIP calculation has not yet been
established. For the period in which a goods receipt was last entered with reference to this production version.
o The cutoff period for variance calculation has not been
defined for the full life of the production version.
Can you please help me out how to resolve this issue

CRM Survey result Table

Hello CRM Experts,
We have assigned survey to Transaction ( Activities , Lead , Opportuninity ) . Transaction is being created and Questionnaire ( Survey ) is filled . Then Transaction is saved . Transaction ID is generated . We want name of the Table in which survey Results (answers) are store.
As we get the tables for Questions of surveys.
We not able to find the tables where all surveys Results (i.e may filled by Business Partners,Users etc) are store.
Please suggest.
Regards.
Anup.

HI Anup,
The list of all tables used in surverys are as follows
CRM_SVY_DB_MT                  CRM Surveys: Media Type
CRM_SVY_DB_MTT                 CRM Surveys: Media Types (Text Table)
CRM_SVY_DB_S                   CRM Surveys: Survey
CRM_SVY_DB_SA                  Survey Applications
CRM_SVY_DB_SAD                 CRM Surveys: Survey Application Descripti
CRM_SVY_DB_SD                  CRM Surveys: Survey Description
CRM_SVY_DB_SET                 CRM Surveys: Text Table for CRM_SVY_DB_SE
CRM_SVY_DB_SEV                 CRM Surveys: Input Help Table for Function
CRM_SVY_DB_SFA                 CRM Surveys: Survey File Access
CRM_SVY_DB_SP                  CRM Surveys: Generic Survey Attributes
CRM_SVY_DB_SSC                 CRM Surveys: Survey Schema
CRM_SVY_DB_ST                  CRM Surveys: Survey Template
CRM_SVY_DB_STS                 CRM Surveys: Survey Transformation Select
CRM_SVY_DB_SV                  CRM Surveys: Assessable Survey Values
CRM_SVY_DB_SVS                 CRM Surveys: Survey Values
CRM_SVY_DB_SVT                 CRM Surveys: Survey Value Template
Thanks
Abishek

Result Analysis:

What is the difference between the Cost element data in the result analysis where we maintian the cost elements Gl accounts in RESULT analysis version with the G/l accounts or cost elements in the Line ID updating.
We maintain both these G/l accounts where would the posting of the result analysis happen.

Hi,
In the Line ID you need to maintain the GL Account range and posting rules for FI you need to maitain GL Accounts for respective Valuation methods.
S.Subbiah.

Survey Results / Analysis

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