Survey tool

Hi experts,
How to open a survey suite in CRM? What is the transaction code for it?
Regards,
sangeeta.

We can use survey tool at different transaction levels like LEADS, OPSM,ACTIVITY,COMPLAINTS.............
Ex.
IMG > CRM > Transaction > Settings for Complaints > Questionnaire for Complaints > Define questionaire
Define Determination for Questionnaires(assigh TType, validity periods. so on)
and determination criteria for some transaction(mention Generic or Specific)
Hope you understand .......all the best

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File or picture upload in survey tool

Hi,
we want to use survey tool for gathering some information from customer location. Here there is a need to to provide a facility to user to load a file or picture.First of all can i do this using survey tool if so can anybody pls provide the way of doing the same.
Regards
Ravindra

Hi Ravindra,
AFAIK it is not possible doing this via the survey tool. I think you should do it via a custom BSP Application. You can use the Attachment functionality I've described in my Weblog: <a href="/people/gregor.wolf3/blog/2005/10/02/inbound-mail-processing-150-attach-files-to-opportunity">CRM: Inbound mail processing Attach files to Opportunity</a>.
Regards
Gregor

7920 Site Survey Tool

Can someone please explain to me the readout from the 7920 Site Survey tool? I'm taking guesses... I just hope I guessing right!
i.e.
1 (C), voice, 23, 0
6 (C), voice, 45, 3
11 (C), voice, 55,4

Hi,
1= Channel
(C) = Connected
Voice= SSID
45= RSSI
0= Quality Param,
You may also see an (A), that means Available.
Thanks,
Scott

Site survey tool

Hi forum,
Is there a free tool I can use to survey the site that we are going to install wireless network?
can "firewall" - concrete wall 1 feet thick blocking the RF signal?
thanks much,
paul

I do not know of any free site survey tools for predictive surveys. If you have a few APs to use, you can do a physical survey with some manual work. It would involve starting in one corner and placing APs. Then you see how far coverage reaches with your required RSSI. If you have a cisco card they have a site survey tool to help with this. Then you move the APs to the next possible spot and make sure you have enough overlap in your cells.
If you decide that this is a bit more than you bargained for, I highly suggest looking at prices for trained site surveyers, because it will cost more putting APs in the wrong place and re-doing it than a good site survey should cost.
If you want to look at predictive tools, I suggect looking at Ekahau and Airmagnet. They each have products to do predictive.
As for the firewall, I know cinder blocks that thick will drastically impact signal, but I have not seen them fully block it. Buildings with that as the internal construction type tend to require many more APs than stick construction.

SRM ROS - SAP Web survey tool

Hi,
Is it possible to analyze the answers of the suppliers on the web survey tool to keep statistics. For example, what percentage of the suppliers that register as potential suppliers of the company have ISO 9000 implented?
Thanks
Ezequiel

There were no comments.

Site Survey Tools for 802.11b, g

Hello,
Can anyone recommend a suitable tool?
Fairly new to WiFi and require to perform a site survey to ascertain appropraite equipment deployment based on SNR, RF interference levels, etc.
Tool can be shareware or commercial product?
All help appreciated.

http://www/en/US/products/sw/cscowork/ps3915/index.html but it's not shareware/freeware.

Wireless Site Survey Tool

I am looking for Software tool to conduct wireless site survey in campus
Any recommendation ?
Regards
Mohamed

one is here
http://www.flukenetworks.com/enterprise-network/wireless-network/AirMagnet-Survey

Wireless Site survey tools and Software requirement

Dears,
I have Cisco wireless site survey to distributed and selected Wireless AP on big building contain 20 floor,
what are the prerequisites and is there any free tool from Cisco or third party software , that can help my to upload all building map to get accurate results,
AP model: 1602I-E-K9
Thanks in Advanced,

Is there any tools , I can used to do the site survey ?
Won't make any difference what tool to use if you don't know the basics and requirement in wireless site survey. As what George and Scott has mentioned, AirMagnet and Ekahau are the two largest and most popular wireless site survey programs in the market right now.
However, there are a number of topic that won't be covered in AirMagnet and Ekahau computer-based-training or web training. So getting the tools is half the "fun".
Get someone to do it for you. Tag along. Ask a lot of relevant questions. Observe what they do. Observe the tools they are using and what info their eyes are focusing into.
In some cases, when I do site survey, I only use a Cisco 7925G. That's all I use. So far my method, even though it is unorthodox, hasn't failed me one bit.

Wireless RF Site Survey Tools: Do you have a preference?

Our customers are asking us with greater frequency to work with them on deploying high performance wireless networks that are secure, reliable and support end-to-end QOS. We recognize to do that professionally requires great site survey RF tools.
We are considering AirMagnet's "Survey Pro" with their integrated "Spectrum Analyzer." We would run them on a Lenovo 802.11abg PC.
However we have seen some discussion on here regarding Cognio's Spectrum Analyzer and we have also found the Exahau "Site Survey" software product will speak with a Fluke 802.11 radio.
We are looking at investing in a tool set for our Wireless practice and we want to ask you what are your favorite site survey and spectrum analyzer tools? Thanks for taking the time to respond!

Apart from all the features Sales folks pitch about from both these companies the intuitiveness (ease of use) and accuracy make a lot of difference.
I would suggest getting trial copies of both of these tools and using them in the field before making a final investment.
Personally I have used AirMagnet Spectrum Analyzer (a separate product) and has been impressed by it. It comes in both laptop as well as handheld formats.
For site surveys I have used Wireless Valley which is also very impressive.

Site survey tools for ipad

Hi,
I was trying to find some apps for iPad/iPad mini which are useful in conducting a wireless site-survey. Any app which will scan air and gives list of available wireless networks along with their RSSI/SNR values.
I found one app WIFI Analyzer, but it is for Android.
Are there any apps available for iPhone / iPad / iPad mini?
I am planning for an outdoor survey for a location around 8-10 acres. The purpose is to provide internet services and cover most of the specified areas within park.
I've got the maps, conducted a passive survey by simulating the environment using AirMagnet planner. Now I am planning for on site survey .
Thanks,
CJ

iPad WiFi Survey
Ekahau Mobile Survey
Don't forget to rate our posts.

Tools for wireless survey

Do any partners use tools they feel are easy to determine cell overlap for wireless deployment? We use the 7921 phones survey tool but are looking for feedback on what else is used in the field.

We have a non-production WCS server that can be used for predictive assessment by uploading the map or you could use AirMagnet Surveyor to perform real-time data collection. Other than that I suppose you could take readings with NetStumbler or another wireless RSSI utility to ensure coverage/overlap.

Survey is not available for this language

Hi,
Can someone please advise what needs to be done to have surveys displayed? I'm able to see the survey attached to the activity in Online, but in MSA it always comes up with this message. The surveys are maintained in EN, and I'm logged on to MSA with the corresponding language. We have also implemented notes 0001065415 and 0001088655 (and ran all Survey related objects in R3AS and R3AS4). But no luck. When I perform a SQL trace on mobile, I can see it tries to access the SMOSURXSLT table which is empty. We are on CRM 5 SP07.
Regards,
Sebastiaan.

Hello Sebastiaan,
Please check if the tables SMOSURXML and SMOSURXSLT are filled on CRM server. If not, you would have to download the object DNL_SURVEY_XML which fills these tables. After this please make sure that the MSA sites are assigned the subscription Customizing Survey Tool which brings the data to the client. If it is already assigned please do an EXTRACT for this subscription. These steps should fill the table on the client. If this does not help please read through the note 774198.
Best Regards,
Ankan

Marketing attributes Updation Via Survey

HI,
I was able to assign attribute set to questionnaire, URL was generated for this Questionaaire.
Via WEB questionnaire is filled and the attributes should be filled automatically in the BP master data.
Though browser shows as valuse successfully saved ,updating in BP master data is not happening.
Sanjana

From working with our CRM 4 system I have compiled a fairly extensive list of various help links that you might find of use...although our PBO FM is still not working after all the SAP Notes were updated and some customization of the FM is required.
Most of the really great stuff for surveys comes from Gregor:
 Change dynamic answers in Survey
 CRM Survey Tables
 internet scenario - survey suite
 Tracking URL security
 <A HREF="https://websmp103.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=012006153200000590882003" ADD_DATE="1209146020" LAST_VISIT="1222181234" LAST_MODIFIED="1209146021">Note 638320 - Saving marketing attributes via survey</A>
 <A HREF="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=743978" ADD_DATE="1209075982" LAST_VISIT="1222181234" LAST_MODIFIED="1209075982">Note 743978 - Reading marketing attributes for survey</A>
 <A HREF="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=814910" ADD_DATE="1209162592" LAST_VISIT="1222181234" LAST_MODIFIED="1209162621">Note 814910 - SEG-ATT-Update or Assign Marketing Attributes to BP from SURVEY</A>
 <A HREF="https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=821197" ADD_DATE="1209493062" LAST_VISIT="1222181234" LAST_MODIFIED="1209493064">Note 821197 - Survey Tool- Current Web application for HTTP(S) scenario</A>
 <A HREF="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=836085" ADD_DATE="1209162824" LAST_VISIT="1222181234" LAST_MODIFIED="1209162824">Note 836085 - BP attributes not displayed when read asynchronously</A>
 <A HREF="https://service.sap.com/sap/support/notes/853466" ADD_DATE="1210011153" LAST_VISIT="1222181234" LAST_MODIFIED="1210011226">Note 853466 - SEG-FM CRM_MKTBP_CREATE_LIST_BPS_OB not proper</A>
 <A HREF="http://help.sap.com/saphelp_crm40/helpdata/en/a7/42f70d148a11d5b38e000102a396fe/frameset.htm" ADD_DATE="1190044401" LAST_VISIT="1222181234" LAST_MODIFIED="1192112053">SAP Library - Creating an FM and Forms for PBO Processing</A>
 <A HREF="http://help.sap.com/saphelp_crm40sr1/helpdata/en/a4/a7c4b909dcba4ebb11730b069eab2c/frameset.htm" ADD_DATE="1168881510" LAST_VISIT="1222181234" LAST_MODIFIED="1168881510">SAP Library - Enterprise Marketing</A>
 Setup SAP Web Dispatcher with URL Filter on SuSE Linux 9.0

Problem In Generating Survey URL

Hi Experts,
I have Created Questionarie in Survey Tool for CRM(7.0), Saved and Activated the Survey. I am trying Generate the URL for that i have selected Get Option and Send Option as bsp but when i selected Get File and Send File it is showing Blank means I am unable to select the files, hence not able to crete URL for the Survey. Please Help me that where i am missing. Kindly Help me with Process Steps
Your Help is highly Appreciated and Rewarded
Thanks,
Satish
Edited by: Prasanna Satish on Jun 28, 2010 1:36 PM

Please follow the below steps.......
 
Access the activity using one of the following navigation options:
 
Transaction code CRM_SURVEY_SUITE 
SAP CRM IMG menu Customer Relationship Management  Transactions  Settings for Leads  Questionnaires for Leads  Define Questionnaires 
Creating XML Parameter File for CRM system 
1.From the application toolbar, choose Survey Repository. 
2.Open the tree structure Survey Repository - Parameter XMLs - bsp. 
3.Select the standard parameter file CRM_SVY_BSP_SYSTEMPARAM.XML with double-click and choose Export (F8). 
4.Rename the file, for example, to: CRM_SVY_BSP_SYSTEMPARAM_<systemID>_<client>.XML. 
5.Save the file to your local PC.. 
6.Open the XML file with a suitable editor tool.. 
7.Maintain the following coding, entering your host server, port, and client:. . 
?xml version="1.0" encoding="UTF-8" ?
SurveySystemParam Action="http://<hostserver>:<port>//sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=<client>" " Method="post" Enctype="application/x-www-form-urlencoded" AccessURL="http://<hostserver>:<port>//sap/bc/bsp/sap/crm_svy_server/survey.htm" IncludeStylesheetInOutput="true" /> . . 
In order to identify the respective host server and HTTP port of your CRM system, open the ICM Monitor (transaction SMICM) in your CRM system. . .
From the menu, choose Goto -- Services. . 
In the HTTP entry, you can find the data for the relevant host server and port.. . 
8.Save and close the XML file.. 
9.In the CRM Survey Repository, select folder Survey Repository  Parameter XMLs  bsp.. 
10.From the application toolbar, choose Import (F7) to import the modified XML file from your local PC.. 
11.Double-click on the imported file and choose Check (Ctrl+F5). If the check is successful, you can continue; otherwise, check your coding as described in step 7.. . 
Creating Survey URL. 
12.Choose Back (F3) to get back to the Survey Suite.. 
13.In the list of applications, open the component Leads.. 
14.Select the appropriate questionnaire used for customer information request (e.g., BP_INFORMATION_EN) with double-click.. 
15.Choose Generate URL (CtrlShiftF1).. 
16.In the dialog box, select the following values using input help:. . 
Field name User action and values. 
Get Option bsp. 
Get File CRM_SVY_BSP_SYSTEMPARAM_<systemID>_<client>.XML. 
Send Option bsp. 
Send File CRM_SVY_BSP_SYSTEMPARAM_<systemID>_<client>.XML. . 
17.Choose Generate URL (F6).. 
18.Choose Test URL (F2).. 
19.Copy the generated survey URL from field Survey URL.. 
Edited by: MSVKRI on Aug 24, 2010 2:27 PM

CRM Survey Extraction to BW

Hello,
I have created a questionnaire under marketing in the survey tool in crm (crm_survey_suite tcode). Now i have activated and generated a URL for this and embeded this URL in my mail form. Also I have selected the option "Evaluation in Business Information Warehouse" in the settings of the questionnaire.
Now the user enters data by opening this questionnaire and the status says that the values are successfully saved. Everything fine till here. Now my question is what are the sequence of steps needed to bring this data into my BW system?
I went to the transaction RSA3 and tried to do an extract of 0SVY_DATA_1 object. For the application i did an F4 help and got CRM_MARKETING_SURVEY but for the F4 help of QSTNNR it does not give anything. So I entered this value manually as "ZONLINE_CUSTOMER_FEEDBACK" and clicked on extraction. This gives an error as "Errors occurred during the extraction".
Then i went to Display logs and saw the detailed error as "The extraction program does not support object 0SVY_DATA_1"
Can you please let me know if I have missed any steps in the process?
Another information is that I can see the data correct in the SVY tables in CRM.
Any help is greatly appreciated.
Regards,
Pradeep

Hi Amit,
The procedure is that first create the survey and then maintain the settings of the survey. After the settings are done only then you need to activate the survey, else the settings made via Ctrl+F12 will not be used. If you have already done the activation without making the settings then you will need to edit the survey save it first and make settings and reactivate the survey. This however will create a new version. Care needs to be taken in production that the data of earlier version may become unusable with the latest version because every new version will create a new URL. If you see the URL in the browser u will get an idea of the version management.
Hope this helps.
Regards,
Pradeep

Survey tool

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