SUS PO does not exist in GR/SE Vendor screen for Confirmation

Hello Friends!
We are using SRM 5.0.
We experience SUS PO's where the vendor cannot find the certain PO document in GR/SE screen for confirmation.
Purchase Order is in u201COrderedu201D status, displays in backend, and displays in u201CDisplay Purchase Order/Create CRu201D screen.  However, when vendor  attempts to submit confirmation request within GR/SE for Vendor screen the purchase order does not display and they are not able to action. 
Would you know the possible causes of this error?
Thanks and regards,
Rey

Hi Vhong
Even though the PO shows in ECC and SRM , chances are that the XML output to SUS has failed.
So the PO might still be stuck in XI and hasn't reached SUS.
Pls. go to transaction SXMB_MONI in SUS and check if you can find the XML message and if it is showing a red flag.
If you open the message and scroll down to the Trace section, you will see the reason for the failure
Regards
Kedar

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