Suspend Credit from Skype Manager member

Is it possible to remove credit from a member, in case this member is no longer in your company?. I just tried it, but i cant seem to find anywhere to remove credit back onto the account.
Kindest regards
Klaus

I don't understand the policy.
Is it so difficult to let decide the accountmanager to swap credit from one to another member ? for example: i've a month subscription running for one member, at the end of the month Skype sends me a message that i need credit to renew his subscription, i get new credit, swap the credit to the member with the subscription.....nothing...the manager needs the credit...so i've to swap the credit back to the manager...no way because the account is personal.....
your motto is : "why should you do the things in an easy way if it can be done more complex and less transparent ?"
Skype is getting worse, unwanted 'options', an interface that is getting worse. We're happy to pay to use your service but treat us with respect and don't try to rip us off !
I ask for a better and simple interface, no microsoft stupid colors. remember the first userinterface, no ofcourse you were not using it by that time...

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SIP Credit from Skype

Hello everyone,
My question may be very silly but i am new to using skype, so i want to know if i have a goautodial (asterisk 1.4) machine, can i get SIP account and credit from skype to make and receive calls.
I think that Skype connect is the thing for me, but i am not sure.
Please guide me

I don't understand the policy.
Is it so difficult to let decide the accountmanager to swap credit from one to another member ? for example: i've a month subscription running for one member, at the end of the month Skype sends me a message that i need credit to renew his subscription, i get new credit, swap the credit to the member with the subscription.....nothing...the manager needs the credit...so i've to swap the credit back to the manager...no way because the account is personal.....
your motto is : "why should you do the things in an easy way if it can be done more complex and less transparent ?"
Skype is getting worse, unwanted 'options', an interface that is getting worse. We're happy to pay to use your service but treat us with respect and don't try to rip us off !
I ask for a better and simple interface, no microsoft stupid colors. remember the first userinterface, no ofcourse you were not using it by that time...

Deleted a member account from skype manager but it...

Dear All,
We have a business accounts that are created in Skype Manager, I deleted the member account but it still showing as online.
Any Chance to solve this issue?
thank you.
Regards,
Wassim,

Hi, Carolina,
Unfortunately, it sounds like your Skype account has been hacked. More information on this here: https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
Check your on-line account purchase history and please also check with the issuer of the credit method you had on file to ensure no fraudulent charges were posted to the account. I suggest continuing to monitor that account - and changing that account password, too. Kudos to you for taking the pro-active steps of changing your account password and disabling auto-recharge immediately!
Make sure your computer is fully updated, and run your preferred anti-virus/malware/spyware program using the latest virus signature files.
Best regards,
elainem77
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Accidentally Removed Member from Skype Manager

I accidentally removed a member from our skype manager when I should have changed their password to block the account. Is there a way to get this profile back into our skype manager?
Thank you,

The same problem...
Official info (https://support.skype.com/en/faq/FA559/how-do-i-remove-members-from-my-skype-manager) - it's impossible
When a business account is deleted, all data associated with the account is permanently lost and cannot be recovered. You should therefore do a manual back up of any required account information, especially your payment information, before deleting the account.

Account suspended after receive "Skype Manager" in...

Hi,
my account was suspended after recieve 2 emails. I didn't accept any invitation but anyway the account was automatically suspended.
Email - 1)
You have been invited to join the Skype Manager called Photothema.
This is administered by harfstvandenhoven
When you become a member of a Skype Manager, the administrator(s) can allocate credit and products for you to use. The administrator(s) will be able to view your credit balance, products used and some other details.
You can accept or decline the invitation by going to your account and signing in with your Skype Name and password. Please make sure that the invitation has been issued by a Skype Manager that you trust and recognize.
The administrator will not be able to assign you credit until you have accepted the invitation.
You can only be a member of one Skype Manager at a time. However, you can easily remove yourself at any time by signing into your account.
Email 2)
The administrator - Photothema Harfst-van den - of the Skype Manager called Photothema has allocated you some Skype Credit. You can start using this feature immediately.
Here's what you have been allocated:
Skype Credit amount: EUR2.00

you may need to contact customer service, here's how;
How to Contact Skype Customer Service
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
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How to withdraw consent from Skype Manager and can...

If someone is a member of a Skype Manager and have been allocated a Skype business account, how can he withdraw the consent for monitoring. And whether the manager can also monitor the actual Chat, the instant messages?

Hey Janice268,
Thanks for the question. I understand you wish to add a contact from Mail. The following article outlines how to do so:
Mail (Mavericks): Add information to Contacts
http://support.apple.com/kb/PH14928
In an address field of a message you’re sending or a message you received, move the pointer over an address, click the arrow that appears, then choose Add to Contacts.
In a message you received, move the pointer over a phone number, email address, or street address anywhere in the text. Mail outlines the information; click the arrow and choose an option from the pop-up menu. For example, add the data to an existing contact.
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Matt M.

Skype Manager , Member requests?

I have set up all the members in the skype manager section. BUt never received a request to send each member. How do they set up on their computors?
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Me too

User has disappeared from Skype Manager

Hello,
I received an e-mail over the weekend saying one of the user on Skype Manager removed itself. This is a mistake, the user (argentieres) didn't remove itself, he hasn't even logged into the Skype website. He's the owner of the company.
I need this user back in Skype Manager but I can't add him. I see in the Help pages that if the company has an address in the US, it can't add users with personal accounts. I've been using Skype for years and Skype Manager (at the time Skype for Business or something similar) since 2008.
How can I add argentiers back? I repeat, he never removed himself. I also need to change the country for Skype Manager, which should now be Ecuador, the company moved but I never changed this.
Thank you for your help.
Kind regards,
Claudia

Caaaan someone please help me? This is very important and urgent.
Thanks!

I purchased $20 of credit from Skype and my bank ...

Whats the fee per purchase on Skype I bought $20 yet bank if América posted amount oulled by Skype was $32

I think you may need to contact customer service regarding that purchase. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Removing Skype Manager/Emptying Credit

Several years ago (2010) shortly after opening my Skype account, my account was 'compromised' by a fairly typical scam where my account was enrolled in a Skype Manager account, and an unkown person attempted a deposit/chargeback that resulted in a block on my account.
I've sorted this out, deposited Skype credit, and used my account normally since then.
My problem is this: I'm still somehow part of Skype Manager and Admin of a 1 member group that I don't want to be in. I can't remove myself because I have 0.01GBP left in credit that I can't drain (not enough to make a call to anywhere that I'm aware of), and Skype doesn't have any method for me to transfer or delete credit. I want out of Skype Manager because frankly I have no use for it and leaving it around only leaves me susceptible to another possible scam. What can I do?

Hi, MooseJC, and welcome to the Community,
I found these articles in the FAQ library which I thought might be helpful:
https://support.skype.com/en/faq/FA12063/how-do-i-release-an-account-from-skype-manager?
https://support.skype.com/en/faq/FA10542/can-i-delete-my-skype-manager?frompage=search&q=end+Skype+M...
Since it sounds like your account started as a personal account, I doubt this FAQ article would apply, but I included it anyway for background information:
https://support.skype.com/en/faq/FA559/how-do-i-remove-members-from-my-skype-manager?
Hope this helps. My next step would be to contact Skype customer service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype Manager - Buy credit with card

When will I be able to buy credit in skype manager using VISA card?
Currently only paypal and bank transfer options are available.

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Change Skype manager to Skype personal (family)?

I was trying to create an Skype account and did so on the wrong link (Skype manager)
I was intending to create a Personal Account
How can I change it to Skype Personal?

andrea_clarates wrote:
i have to eliminate the admin account from skype manager. how can I change the administrator with another user in the company network ?
thanks all for help !
Hello Andrea,
You can promote one of your business users to a managed administrator in Skype Manager.
Here is the link to the Skype Manager user guide:
http://download.skype.com/share/business/guides/skype-manager-user-guide.pdf
Step by step instructions detailing how to promote a business user to an administrator may be found in section 4.6.2 on page 23.
To make a member an administrator of your Skype Manager:
1. View the details of the member who you want to make an administrator.
2. Under Skype Manager settings, check Make this member a Skype Manager administrator.
3. Click Save changes.
Hope this helps.
Regards,
GaryB
Skype Enterprise Support

Number identification in skype manager

Hello, there is a skype service called caller identification, which allow to recognise all calls from skype as calls from mobile number. Can this service be activated from skype manager?

Hello Nikrav,
I see you are asking about recieving Caller Identification "into" your Skype system. The answer depends on the local carrier that the call is coming from. If, that carrier provides Caller ID for each and every call, then the call will show the number coming in. If not, then the call will always show "annonymous". It also depends on the device you are using. If the device supports Caller ID for Incoming Calls, it will work. You would have to test to see if your local carrier is providing Caller ID in your area. Not every carrier supports Incoming Caller ID. That would also apply to the Cellular carrier.
In the Outgoing situation, if your Caller ID is setup in your SIP Profile, and then authenticated by Skype, you can use Caller ID to display for "Outgoing" calls.
I hope this answers your question about Caller ID.
Thank you for using Skype and the Skype Community Forums.
Regards,
Victor S.
Skype Enterprise Support

Remove skype credit from member

Hi,
our colleague has left us and there is about 10 EUR credit left on her account. Is it possible to withdraw (retrieve) it from her account back to our general account? Since she will not be using her Skype anymore, the money there is of no use for us.
Thanks for advice,
Jana

jana1238 wrote:
Hi,
our colleague has left us and there is about 10 EUR credit left on her account. Is it possible to withdraw (retrieve) it from her account back to our general account? Since she will not be using her Skype anymore, the money there is of no use for us.
Thanks for advice,
Jana
Yes you can retrieve the Skype Credit allocated to her account in Skype Manager,.
Here are the instructions:
Sign in to Skype Manager.
Click Features in the toolbar to display the Credit allocations page.
Check the box next to each member whose credit allocation you wish to take back.
Click Take back credit.
Confirm that you wish to take back the credit by clicking Take back credit. The credit is refunded to your Skype Manager's credit balance.
Hope this answers your question.
Regards
Gary B
Skype Enterprise Support

Skype Manager how do i add my credit to my team?

Help! I have a skype premium account and have team members in other cities... so i created them accounts under the skype manager. But now how can they access my credit i seem to be purchasing all this credit and nobody can make calls ??

To see hw to customize your ringtones see [[Change ringer, sound and vibration settings]]
Still isn't possible set a specific ringtone to a contact from FXOS native configuration, you can try to search for a App on the [https://marketplace.firefox.com Marketplace]

Suspend Credit from Skype Manager member

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