Suuuuuper slow iMac! Ran etrecheck... now what?
I have an early 2009 Mac that has always been really reliable, until it was turned over to a certain family member for their main use. I needed to use it today, and discovered it was running really really slow - even just minimizing a window takes a full minute to accomplish. Even to get "about this mac" window to open takes several minutes. I asked this person what they had been doing with it - apparently they have downloaded all sorts of pirated movies, audio and goodness knows what else onto it. I'm furious, and trying to find whatever is causing the problem(s) and get it(them) cleaned off.
I found some other threads here where people complained of similar issues, so I followed the steps that were advised to them. There is plenty of memory free, and I ran both verify permissions and verify disk and both of those came up with no errors. I saw another thread that advised running etrecheck to get a list of whatever is on this Mac for diagnostic purposes. It has been about thirty minutes, and etrecheck is still stuck at "checking kernel extensions". The little wheel at the bottom of the window is spinning, indicating that it's still processing, but I don't know if the computer is just too infected to continue or what.
Any suggestions? I appreciate any help I can get.
Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups. If you upgraded from an older version of OS X, you'll need the Apple ID and password that you used, so make a note of those before you begin.
When you restart, you'll be prompted to go through the initial setup process in Setup Assistant. That’s when you transfer the data from a backup.
Select only users and Computer & Network Settings in the Setup Assistant dialog—not Applications or Other files and folders. Don't transfer the Guest account, if it was enabled.
After that, run Software Update.
If the problem is resolved after the clean installation, reinstall third-party software selectively. I can only suggest general guidelines. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are usually safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.
I strongly recommend that you never reinstall commercial "security" products or "utilities," nor any software that changes the user interface or the behavior of built-in applications such as Safari. If you do that, the problem is likely to recur.
Before installing any software, ask yourself the question: "Am I sure I know how to uninstall this without having to wipe the volume again?" If the answer is "no," stop.
Never install any third-party software unless you know how to uninstall it.
Similar Messages
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I am trying to troubleshoot a slow iMac. EtreCheck showed that com.adobe.CS5ServiceManager.plist failed. Not sure if this is important or how to fix. Any suggestions?
BobHarris: Thanks. The EtreCheck output follows:
Problem description:
My iMac is very slow.
EtreCheck version: 2.2 (132)
Report generated 4/22/15 2:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 2:36:57
Disk Information: ℹ️
ST3500418AS disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (372.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
hp psc 1300 series
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
LaCie LaCie Hard Drive Quadra 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
Partition 1 (disk1s3) /Volumes/Partition 1 : 333.27 GB (31.07 GB free)
Partition 2 (disk1s5) /Volumes/Partition 2 : 333.27 GB (84.70 GB free)
Partition 3 (disk1s7) /Volumes/Partition 3 : 333.27 GB (36.70 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.adobe.SwitchBoard.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
HP IO Classic Proxy 2 Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
HP IO Classic Proxy Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
Director Docker Application (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% fontd
2% WindowServer
0% coreservicesd
0% mds
0% blued
Top Processes by Memory: ℹ️
78 MB mds
41 MB Finder
33 MB mdworker(3)
29 MB WindowServer
29 MB Dock
Virtual Memory Information: ℹ️
2.60 GB Free RAM
1.40 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 22, 2015, 11:38:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-22-113818_[redac ted].crash
Apr 21, 2015, 02:37:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS5_2015-04-21-143728_[redacted].crash
Apr 22, 2015, 11:51:45 AM Self test - passed -
MacBook Pro awefully slow, did Etrecheck, now what?
Hi everyone,
I did the recommended Etrecheck, could someone look at the analysis and tell me what I could do to make my Mac respond faster again? Thank you in advance
Problem description:
MacBook Pro very slow
EtreCheck version: 2.1.5 (108)
Report generated 1. Januar 2015 21:22:10 MEZ
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5:18:0
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (272.56 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
RAPOO RAPOO 2.4G Wireless Device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/WDSmartWare
[not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.6) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.spindump.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
18 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Caffeine Programm (/Applications/Caffeine.app)
Dropbox Programm (/Users/[redacted]/.Trash/Dropbox.app)
Google Drive Programm (/Applications/Google Drive.app)
TimehopSync Programm (/Applications/TimehopSync.app)
StatusMenu UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 67 Check version
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101737: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Facebook Cleaner [Installed]
Exposer [Installed]
Duplicate Tab Button [Installed]
ClickToFlash [Installed]
1Password [Installed]
AdBlock [Installed]
Awesome Screenshot [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
21% mds
6% WindowServer
1% com.apple.WebKit.Networking
1% com.apple.WebKit.Plugin.64
1% iTunes
Top Processes by Memory: ℹ️
86 MB Safari
47 MB com.apple.WebKit.WebContent
47 MB iTunes
43 MB mds
39 MB WindowServer
Virtual Memory Information: ℹ️
41 MB Free RAM
883 MB Active RAM
865 MB Inactive RAM
1.13 GB Wired RAM
17.62 GB Page-ins
138 MB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 04:04:50 PM Self test - passedI searched for the WD software in the finder and located the dmg file and moved it into the trash bin... was that all I had to do about that? I'm not very experienced with this stuff, so please excuse my lack of knowledge Removed the Rapoo nano as well, did restart, then reran Etrecheck... here's the results... please advise, thank you!
Problem description:
slow macbook pro
EtreCheck version: 2.1.5 (108)
Report generated 1. Januar 2015 23:04:58 MEZ
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:5:12
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (274.29 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/WDSmartWare
[not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.6) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Caffeine Programm (/Applications/Caffeine.app)
Dropbox Programm (/Users/[redacted]/.Trash/Dropbox.app)
Google Drive Programm (/Applications/Google Drive.app)
TimehopSync Programm (/Applications/TimehopSync.app)
StatusMenu UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 67 Check version
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101737: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Facebook Cleaner [Installed]
Exposer [Installed]
Duplicate Tab Button [Installed]
ClickToFlash [Installed]
1Password [Installed]
AdBlock [Installed]
Awesome Screenshot [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
2% Timehop Sync
1% AppleSpell
0% mds
0% Google Drive
Top Processes by Memory: ℹ️
159 MB Finder
129 MB Safari
125 MB ocspd
99 MB Google Drive
90 MB com.apple.WebKit.Plugin.64
Virtual Memory Information: ℹ️
134 MB Free RAM
1.64 GB Active RAM
1.53 GB Inactive RAM
971 MB Wired RAM
9.36 GB Page-ins
6 MB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 11:01:15 PM Self test - passed -
Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!
Problem description:
My mac has been very slow lately. Any suggestions?
EtreCheck version: 2.1.2 (105)
Report generated December 14, 2014 at 8:15:29 PM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:54:52
Disk Information: ℹ️
Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
MacHD (disk0s2) / : 159.05 GB (49.15 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
DVD3EnablerService: Path: /Library/StartupItems/DVD3EnablerService
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.icloud.fmfd.plist [Details]
[failed] com.apple.secd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist [Details]
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.wdhelper.plist [Details]
[failed] com.apple.xpc.smd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[not loaded] com.teamviewer.teamviewer.plist [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacHD: Disk size: 159.05 GB Disk used: 109.90 GB
Destinations:
KINGSTON [Local]
Total size: 30.88 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 30.88 GB < (Disk used 109.90 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% AppleSpell
0% SystemUIServer
0% powerd
0% Google Chrome
Top Processes by Memory: ℹ️
131 MB softwareupdated
112 MB Google Chrome
41 MB Finder
34 MB Google Chrome Helper
32 MB WindowServer
Virtual Memory Information: ℹ️
51 MB Free RAM
587 MB Active RAM
551 MB Inactive RAM
350 MB Wired RAM
10.96 GB Page-ins
865 MB Page-outs
Diagnostics Information: ℹ️
Dec 14, 2014, 07:37:58 PM Install Adobe Flash Player_2014-12-14-193758_[redacted].crash
Dec 14, 2014, 07:21:27 PM Self test - passedPlease describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
The better your description of the problem, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
I need to reinstall the system software on my older iMac. I have lost the system disks, though... so now what? It had 10.4. We moved, and I have looked everywhere. Am I doomed to find a way to buy it? Can taking it into the Apple Store fix it? Will it be expensive THERE? I've already saved all of the files I want off of it.... I just need it to work now.
You've lost me on why you need to reinstall Tiger, when you already have all the files you wanted (which means Tiger worked perfectly fine). If you want to upgrade to Leopard, that's a different issue: your Mac needs to meet the minimum system requirements for that, which you can easily determine.
If you just want to get a replacement set of Tiger install discs, you can try calling AppleCare and see if they're able to send you a replacement set, and if not, you'll have to buy a new set yourself. You can get them on eBay, Craigslist, and HardCore Mac (http://store.yahoo.com/hardcoremac/), although they sell it for ridiculous prices.
< Edited by Host > -
iPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help will my one year warranty cover this ?
Try cleaning the dock connector. Try a new cable or charger.
If no luck, it should be covered under warranty. -
27" iMac was stolen, now returned but has been locked what do I do?
My 27' iMac was stolen, now returned but has been locked what do I do? It was purchased in December of 2011, they nust have set up icloud account to lock it. How do I get around this? Apple should have my serial number of this computer matching my account somewhere right?
What do you mean by 'locked'. Is it the admin password that you don't know or did they set a firmware password?
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I have an Iphone 4S, and I recently downloaded the IOS7, my Iphone now isn't an Iphone anymore it became an ugly Samsung!!!!! and is much slower!!!! What can I do to get my old better Iphone back???
Unfortunately you can't go back to ios6. Please write to apple - http://www.apple.com/feedback/
I also think ios7 makes the iphone look like a samsung. Pure Ugly. -
My kids have been playing on my iMac and I now have a black box on the screen that describes where the cursor is or what I am typing etc.
Can anyone help me with removing this box
I thought it might be subtitles but not sure?How about asking your kids?
Care to share which OS you are using? -
IPhoto won't start after upgrade 1.1 for my new iMac. Now what do I do?
Had to upgrade according to screen. iPhoto won't start after upgrade 1.1 for my new iMac. Now what do I do?
I have restarted the computer. Brand new iMac intel. v 10.9.4You need to upgrade iPhoto for Mavericks. Download the upgrade using App Store.
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i have update my iphone 5 with ios 7 and now it is working very slow.. it is not responsing property.. now what i have to do???
raghav sharma wrote:
i have update my iphone 5 with ios 7 and now it is working very slow.. it is not responsing property.. now what i have to do???
Try This...
Close All Open Apps... Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
My cellular data is going to slow on my iphone 4s,what should i do right now?
my cellular data is going to slow on my iphone 4s,what should i do right now?
a reset no data loss. hold down the home/sleep button together until you see the apple logo and then release.
Or settings - general - reset - reset network settings.
Or contact your cell phone provider. -
G3 imac HD found using firewire target - NOW WHAT?
I finally can see my HD in my G3-600 imac. Had the folder at startup and tried all methods to see the HD. I can now finally see it using FW target. I used Diskwarrior on it and copied all contents off of it. Tried starting up but still same folder at startup. NOW WHAT? Do I reformat? Is it the controller? Any help would be appreciated.
Robb 1,
Well you got the info off so that's good. Were you able to graph the drive? any flaws?
If it looks good you should probably reformat it and check SMART to see if it's ok.
Then if all's well you could reinstall your OS but be aware it went bad before so it would be suspect as far as I'm concerned.
Richard -
videos on my imac that played before do not play now, what happened, time laps on videos are all set to zero!
I am up to date with u/d and dont think it has anything to do with iphone. these videos worked on my mac plenty of time but now they dont! the time laps for remaining times for videos are all set to zero.
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I have an IMac OS Lion. After accidently deleting the printer I have reset the printing system, and plugged the printer in again, and hoped the computer would recognize it, but no it didn't. Now what do I do to get the printer back again?
Hello.
You'll probably have to add the printer again. You can do it like this:
System Preferences > Print & Scan. Click on the '+' icon and choose your printer.
Morgan
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