SW HelpDesk Custom View in APP

I have the latest version of Spiceworks and the latest app version, but in the app, i only see the standard ticket views. I dont see my custom views like in the desktop. Am i missing something? thanks!
This topic first appeared in the Spiceworks Community

Hi guarav,
may be an idea...why not creating a materialized view in the db which you make use of in obi?
Can't that solve your perf problems?
Kr,
A

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              9 NESTED LOOPS                               
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                                  1 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315           
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                                  3 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2           
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                                  21 INDEX RANGE SCAN INDEX OKC.OKC_K_LINES_B_N2 Cost: 2 Cardinality: 9           
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              41 NESTED LOOPS                               
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                        37 HASH JOIN Cost: 676 Bytes: 341,972 Cardinality: 3,196                     
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                                  17 NESTED LOOPS Cost: 967 Bytes: 32,118 Cardinality: 606           
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                                  21 INDEX RANGE SCAN INDEX OKC.OKC_K_LINES_B_N2 Cost: 2 Cardinality: 9           
                        24 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_TL_U1 Cost: 1 Cardinality: 1                     
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                                            29 INDEX RANGE SCAN INDEX (UNIQUE) APPLSYS.FND_LOOKUP_VALUES_U1 Cost: 3 Cardinality: 17
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                                            33 INDEX FAST FULL SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 112 Bytes: 408,870 Cardinality: 40,887
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                   42 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_TL Cost: 142 Bytes: 958,770 Cardinality: 63,918

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    With DPS single edition you can create only one single issue app and can update same within one year. You need to purchase another DPS single edition license.
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