SWF-to-EPCF Bridge

With latest firefox installed doing 'Banking' - New Bank-we get SWF-to-EPCF Bridge failed -- unknown
can continue to connect and function - whats causing it, and how can the error be corrected?

SWF media uses the Flash plugin. I don't know what EPCF is.
Could you confirm that Flash is enabled on that page? You can either click the "Lego"-like icon on the toolbar, or check to make sure that Flash is allowed to run on all sites by changing the general setting on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. Look for "Shockwave Flash" and if necessary change to "Always Activate". Then reload the problem page.
If that doesn't help, could you try the usual:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
If the problem persists, I wonder whether your bank's tech support knows what is going on. A brief web search didn't point to an immediate answer.

Similar Messages

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    Hi,
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    can any one help please.

    SWF media uses the Flash plugin. I don't know what EPCF is.
    Could you confirm that Flash is enabled on that page? You can either click the "Lego"-like icon on the toolbar, or check to make sure that Flash is allowed to run on all sites by changing the general setting on the Add-ons page. Either:
    * Ctrl+Shift+a
    * "3-bar" menu button (or Tools menu) > Add-ons
    In the left column, click Plugins. Look for "Shockwave Flash" and if necessary change to "Always Activate". Then reload the problem page.
    If that doesn't help, could you try the usual:
    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
    (1) Bypass Firefox's Cache
    Use Ctrl+Shift+r to reload the page fresh from the server.
    Alternately, you also can clear Firefox's cache completely using:
    "3-bar" menu button (or Tools menu) > Options > Advanced
    On the Network mini-tab > Cached Web Content : "Clear Now"
    If you have a large hard drive, this might take a few minutes.
    (2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
    * right-click and choose View Page Info > Security > "View Cookies"
    * Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
    In the dialog that opens, you can remove the site's cookies individually.
    Then try reloading the page. Does that help?
    If the problem persists, I wonder whether your bank's tech support knows what is going on. A brief web search didn't point to an immediate answer.

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    Cedric Madelaine (aka maddec)

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    Message was edited by: steve guilhamet

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