SWIA Authorization to end users

One of the user executing PM Notification Work item is experiencing SWIA authorization problem in SU53.
Please suggest if the user should be given access to SWIA as its an administration tool

I'd rather not.
Of course you need somebody to monitor workflows ... but that should either be your Basis-team (that's what many companies do) or the SAP functional responsible for the process to which the workflow is attached (personally, I prefer that). This is not an end-user transaction in my opinion - but as opinions go, there might be various others. To grant such an authorisation to an end-user would call for an excellent knowledge of the process which one does not automatically exspect in a (typical) end-user.
Just my 3 cents ...

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