Switch device wizard freezes (Palm T|X to BlackBerry Pearl)

I am trying to transfer my calendar from my Palm T|X to my new BlackBerry Pearl. I realized I didn't have the correct version of the Palm software, so I uninstalled it and downloaded the right one. It synced correctly with my Palm, so my calendar is correct in the Palm Desktop software. When I open the BlackBerry Desktop Software and try to run the Switch Device Wizard, it recognizes that I have a Palm, and starts transfering. It gets to 1435/1536 calendar events and freezes. The program becomes non-responsive, and I've had to use the task manager to kill it several times. I've read several similar posts, none of which ever seem to be resolved, and I'm a bit concerned. I'd appreciate any help.

Cami,
Unplug the BB for the first part of the Switch, and plug it back in when it asks.
And correct--Outlook is the best and most common option for organizing your BB data on the desktop and syncing back to the BB.
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DM Switch Device Wizard prompts in another language?. German maybe?.

I recently switched from a Palm Treo 700p to a red Blackberry Curve 8330. I installed the Desktop Manager using the User Tools CD and updated it to the most current version (4.7) without running into any problems. However, when I try to use the Switch Device Wizard to transfer my contacts and calendar to the Curve, the wizard dialog box appears in a language other than English with all options and buttons grayed out except Cancel. I've searched everywhere online, but I have not been able to find a similar occurrence or fix. Can anyone please help me with this issue?
BTW, here are some additional information about my devices and computer.
Palm Desktop Manager v 6.2.2
Palm HotSync v 7.0.2
Palm OS Garnet v 5.4.9
LAPTOP
Windows XP Pro SP3
Outlook not installed
Both the Treo and Curve are on the Sprint network.

Hi,
Visual Voicemail?
Vendors are coming out with it, Youmail has a an app for it.
Take a look on the web, I don't use it so I can't recommend.
Voice Recognition: Vlingo! Personal recommendation on this one! I ran it on my Curve and Storm!
The basic program is free, &17.99 for the plus version one time fee.
http://www.vlingo.com/vlingo/blackberry.jsp
Can't do much for the touch screen!
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Can't get the Switch Device Wizard to work - HELP:

currently using version 4.3.0.17 of the Blackberry desktop manager and version 4.2 of the Palm desktop. When I try to use the Switch device wizard, I get to the screen where it asks me to select the software, either the Palm Treo or the Windows Mobile and I can't go any further. I can see the tick boxes but it won't let me select anything and the program doesn't do anything, i.e. no activity. Any suggestions? Has anyone actually gotten this to work? Thanks,
Pat

Hi and welcome to the forum!
Try this link and see if it answers your questions:
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=6192&query.id=147130#...
Please let me know!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Any alternative to Switch Device Wizard

I had to get a new Blackberry 8320 because the port for charging or backing up the phone died. All my backed up data is now trapped in a file on my PC and I can't used Switch Device Wizard because I can't get a connection to my old Blackberry. Anyone know of an alternative way to uploading the data into my new Blackberry?

KB14058 How to delete all data and applications from the BlackBerry smartphone using the Wipe Handheld option
KB16307 Actions performed by the BlackBerry smartphone during the removal of stored user and application data
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Switch Device Wizard

If I am getting a repalcement Blackberry (8820)- same model as I currently have; would you reccomend that I use the Switch Device Wizard instead of the backup/restore process? Or would the restore process get me the same data?
Thanks

Restore process in switch device wizerd will the same thing of backup and restore. In addition it also bringing all the application that you're using in your previous device and restore your enterprise activations.
tanzim
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Switch Device Wizard vs Backup/Restore Option

If I am getting a repalcement Blackberry (8820)- same model as I currently have; would you reccomend that I use the Switch Device Wizard instead of the backup/restore process? Or would the restore process get me the same data?
I have an Enterprise Outlook email address (from my employer) and some downloaded links for news, weather, finance, etc. I have setup my currently blackberry the way that I would like the new one to be. Is that possible with either the Switch Device or restore process?
For the application loader - if I have Windows Vista Business on my laptop and Office 2003 or 2007, can I download the Microsoft applications to my Blackberry? Is that how the application loader functions?

If you're on a BES, your data, including your Browser Shortcuts, Profile Preferences will be restored to your device from the BES when you run the Enterprise Activation.
For information on what databases are NOT backed up, check here:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11101
For a list of databases, check here:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03974
No, you can not install applications like Office 2007 on your BlackBerry. For a pretty long list of applications you CAN install on your BlackBerry (most with OTA or Over The Air installations available), check here:
http://blackberryforums.pinstack.com/blog.php?b=322
Jerry

Transfering data using switch device manager from old palm to new curve 8330....please help!!!

Trying for hours to import data using switch device manager from old Palm Treo and Palm Desktop 4.2 to my new Blackberry Curve 8330. Blackberry seem to connect...but second step of choising Palm or Mircrosort will not allow me to select anything. I do not believe Palm is connecting...Is my palm to old? If I cannot tranfer data this way, especially contacts is there any other way besides entering it into Blackberry one by one?

Hi there!
If the device switch wizard is not working, check this KB to be sure all of your Palm things are compatible and that you are using the correct process:
KB05459 How to use the Switch Device Wizard to switch from another smartphone to a BlackBerry smartphone
And then see this KB for some troubleshooting help
KB10722 BlackBerry Desktop Manager does not detect the Palm software when using the Switch Device Wizard
And if it happens that it will not work, then you will have to find out how to export from your Palm to an ASCII or CSV file...then you can import it with this process:
KB11194 How to import contacts from an CSV file to the BlackBerry device
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Switching devices and Downgrading from Z10 OS10 to 9800 OS6

i recently upgraded my Blackberry Touch 9800 running OS6 to a Blackberry Z10 Running OS10
i am not to impressed with the battery life and features of the Z10. Now i need to downgrade i.e. switch devices back from Z10 to 9800.
The Z10 using Desktop Link and the 9800 uses Desktop Manager.
Trying to Switch device does not work.
Can anyone please advise on what to do?
Regards
J

BlackBerry doesn't think anyone will want to switch from the Z10 back to a BBOS device so they haven't built any type of device switch for that direction. Hopefully, as the poster before me stated, you have a backup from your previous device that you can restore to the 9800.
Note: Do NOT attempt to put the micro sim into the 9800 using any kind of sim adapter. I ruined my 9810 attempting to do that. The sim got stuck and wouldn't come out. It ripped out one of the sim card contacts. Just giving the word of caution.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Transaction Type Wizard freezes

Transaction Type Wizard freezes while trying to Setup for Transaction type Position Transaction.
After the step where I key in the From and To Char for Attribute Name Organization description , and Click Finish, the Transaction Type wizard freezes for around 10 mins before it comes back.
Is there way to take care of this performance.

Hi,
Your finding is correct.
As "WIP assembly scrap" transaction for 200 qty. system will not allow to reserve the same stock qty again.
200 qty Stock is reserved.
Available to Reserve: The available quantity of an item you can reserve across an organization.
Available to Transact: The available quantity of an item you can transact across an organization
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NS

How to use a USB-to-parallel adapter to communicate with my switch device?

My computer doesn't have a parallel port, so I must use the USB port and a USB-to-parallel adapter to communicate with my switch device. Unfortunately in WindowsXP printer configure that show USB001 Virtual printer for USB. How should I control my USB-to-Parallel converter to send the Pin1 and Pin3 high? How should I decide that I/O address in Labview (traditional LPT1 is 378AH) ?

Hi Kelvin,
I understand that you want to control pins on your serial port using LabVIEW. Since you are using Windows XP, only LabVIEW version 7.0 will be able to control the pins. The pins can be controlled by modifying the values of the access registers that windows associates with each pin. If you are using LabVIEW 7.0, then the VI's located on the Funtions >> Advanced >> Port I/O palette should help you assign values to the proper pins.
This information can also be found on another discussion forum thread located at the following url:
http://exchange.ni.com/servlet/ProcessRequest?RHIVEID=101&RPAGEID=135&HOID=506500000008000000438A0000&UCATEGORY_0=_49_%24_6_&UCATEGORY_S=0
Thanks for contacting NI, and I hope this helps.
Marcus G.
National Instruments

Activate or switch device issue

I purchased an Iphone 5 with my upgrade with the intent to turn around and sell it on ebay (same thing I did with my iphone 4 upgrade last time). I received the phone, brought it to the verizon store to have it activated and then get switched back to my Droid...all went well and I even called verizon later to confirm the iphone 5 had been activated on my account. Now my problem is if I go to "activate or switch device" I am still getting a "verify your new device" page with the iphone 5. Shouldn't this have gone away once my iphone 5 had been activated on my account?
With my previous upgrades, once I activated/deactivated the new phone and reactivated my old phone I was free to activate any phone I wished on that number. There are no issues with "activate or switch device" on the other 2 lines on my account, just the line I used to get the upgrade.
Any ideas?

Call customer service from a line NOT involved in the switch you want to do - 800-922-0204. Sometimes I've been able to switch devices on my own, but the last few times it's been glitchy, and I've had to call CS. To Verizon's credit, the CS reps have been very helpful and have managed to get the correct device(s) activated in relatively short order.
From the main menu, choose Option 4 (Other) and then say AGENT at the prompt - you should be connected to a live person pretty quickly.

Activate or switch device online not working

Im trying to switch to a second device and the Activate or Switch Device feature of My Verizon is not and has not been working for the past two weeks. It gets to the second screen that list options for backing up data and contacts. After that the next window does not load.
I have used three different computers, different networks, Firefox, IE7-9, and Chrome. Also cleared cache and cookies. Please help, thanks.

budone wrote:
Have you tried shutting off the active device first?????
Also have you tried shutting off the active device and calling *228 option 1 from the device you want to activate???
Is the 2nd device VZW branded and is the ESN clear?
Sure have. Both devices are Verizon branded with clean ESN numbers. *228 option 1 on the seconed unactivated device gives me "were sorry this device cannot be activated at this time." This is the last screen i see before i hit next. Next screen is blank and isnt even loading.

Switching devices

I am trying to switch between my sg6 and a droid ultra. It keeps telling me to switch the Sims card but the ultra does not have one. I can't figure out how to switch devices. Verizon Wireless Customer Support

Here it is. There is a slot. Generally you need a tool, but for the ultra it isn't needed.
http://www.droid-life.com/2013/08/19/tip-sim-card-on-the-droid-ultra-is-hidden-in-the-volume-rocker/

"Loading Device List" Freeze

When I connect up my Casio EX-S600 camera to my computer, Adobe Photoshop Album Starter Edition 3.2 automatically launches the photo downloader. However, the screen shows the words "Loading Device List" but does nothing and freezes. I have to go into System Manager to kill it.
My wife has the same camera and it does the same with hers.
I have re-installed APASE V3.2 and this has not cured it. I have looked through the questions and answers on the forum and have seen folks having a similar problem but no definitive answer to it. I have seen it suggested that it is something to do with "Preferences" but when I try to go into this part of the software, it also freezes.
I have also gone into the Customer Support part of the web-site and followed the steps suggested there, again with no result.
I have upgraded the software on the camera to the latest version, again with no result.
I believe the problem arose at the same time as I upgraded to APASE V3.2
Any suggestions?

Hi Jim,
Thanks for your reply.
I use Norton System Works and Norton Internet Security. Firstly, I disabled every Norton component that I could. The APASE software still freezes. Secondly, just to be sure, I uninstalled Norton completely but still the APASE software freezes. I have now reinstalled Norton and all the required upgrades (which took a few days!) and still the APASE "loading device list" freezes.
"My Computer" shows the camera and I can transfer photos to "My Photos" from the camera and then use APASE to "get photos from file" but this is an unsatisfactory "get round" really.
Incidentally, I have just bought a Summit Photofix copier with Photoimpression 6.0 to copy negatives onto my hard drive. When I open the software and try to transfer an image, "Windows XP encounters a problem" and closes the software. I haven't solved this one yet but it may be related. I have also tried to re-load this software, including when Norton was uninstalled, but it hasn't helped the problem.
Regards - Derek.

Z10 switch devices fiasco

I've just spent 3 hours trying to get a replacement Z10 up and running (still not got all my settings or Apps sorted). I cracked the screen on my last Z10 and the insurance company sent out a replacement. I backed up everything through the Blackberry Link desktop software, so imagined it would be a simple matter to switch devices and have all my settings, data and apps transferred. Problems started with the fact that the "switch device" option in BB link needs you have your old device available when you try use this service. I had to give the courier my broken handset when he dropped of my replacement, so I didn't have it available. I imagine someone who has lost their phone or if it's completely unresponsive would also have the same problem. This is a really bad oversight on Blackberry's part!! Next I tried to use the back up I had saved from my broken phone. This wouldn't work at first because the "personal files" were not present on the new handset. I finally got that sorted, but then had to go through everything again manually to try get my phone even close to what it was like before. So now in my BB Link software I have two phones listed, but can't merge them (and I'm not going to delete the old one till I'm 100% sure I've got everything in place). Come on Blackberry, sort this out!! I'm a tech savvy guy and I found it excruciating trying to deal with all this. You had such an amazing opportunity with the launch of BB10 and you have totally messed it up. Your old operating system might of been dated, BUT at least it worked!! (I was using one of my old Blackberry's while I waited for the replacement). I really don't want to see the end of this company, but if they keep shooting themselves in the foot like this, I don't hold out much hope for them.

You might find some answers in the article below ?
http://docs.blackberry.com/en/smartphone_users/deliverables/47561/mba1351018522513.jsp
BlackBerry is for Life not just for Christmas

Switch device wizard freezes (Palm T|X to BlackBerry Pearl)

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