Switch phone numbers with a family member on a different plan

Hello!
I have a Verizon cell phone plan and my mother has a separate plan. A few years ago my mother got a phone that she absolutely hated so I agreed to take her phone and she took mine. What ended up happening is that she has a phone that I technically pay for each month under my plan and I have a phone that she pays for under her plan. We are both at the end of our contracts now but I want to switch the phone numbers to the proper plans so we pay for our own phones. This is especially important since she wants to cancel  her account and go to a different carrier but I want to stay with Verizon.
How do I go about doing this? If she cancels her plan is there a way I can keep the number but bring it to my account and how will this affect my upgrade? I think my mother would also like to bring her current number (the phone under my account) to her new carrier.
Thank you very much for any help you can give me!

    Hi irishpat87,
Let's explore options to complete the number swap! As indicated by others (thanks!), doing an Assumption of Liability is a way to accomplish what you want to do and since you are at the end of your contracts (as per your original post), contract length carries over as is. I trust that this will answer your questions fully. Please visit this link http://vz.to/187wQRK for details on the Assumption of Liability process.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

Similar Messages

  • I have recently got an iphone 4s, I share a itunes library with a family member, i didnt realise but by sharing icloud our phonebook contacts would merge, well I have hers and mine have gone, I have restored it but it still hasnt worked.....any ideas.

    I have recently got and iphone 4s, I share a itunes library with a family member, i didnt realise by sharing icloud our phonebooks would merge i now have her contacts she did have mine but deleted them from her phone, how do I get mine back I have just done a restore but it hasnt worked......gutted if ive lost them, any ideas.

    I have recently got and iphone 4s, I share a itunes library with a family member, i didnt realise by sharing icloud our phonebooks would merge i now have her contacts she did have mine but deleted them from her phone, how do I get mine back I have just done a restore but it hasnt worked......gutted if ive lost them, any ideas.

  • Switch phone numbers between 2 different sized SIM Cards?

    I have an HTC One and my dad has an iPhone 5. I want to switch phones with him but the iPhone 5 has a nano sim and the HTC One has a micro sim. Is their a way i can just switch phone numbers on the sim card? for example I have my phone number on my can I transfer it to my dads? and vise versa.

    Contact your carrier to have them give you appropriate sized sim cards with the correwct numbers and services.
    Alternatively, you can cut the larger sim card down to the correct size, and place the smaller sim card in an adapter to make it larger. 
    Sim Card Adapters
    But contacting your carrier would be the better option.

  • "There is a problem with a family member's previous purchase"

    I keep getting an error message saying "There is a problem with a family member's previous purchase.  Ask the family organizer to update their billing information."
    I AM the family organizer.
    I recently had to get a new debit card.   When I updated the debit card information - I've received this message ever since.  I've gone back in and updated the information twice after to make sure it is correct and it is.  Yet I continue to get the error message.
    I can't purchase or update any apps and can't purchase music or movies, etc. 
    And it really aggravates that Apple wants me to pay to get support on how to PAY them.  Argh..  
    Anyone know how to fix this?

    I had the exact same problem.  I cancelled a credit card that was used as my iTunes registered card.  Even though I'm the family organizer, I was not able to update my credit card info to my new card:  I received the annoying "Ask your family organizer to update their billing info" message. After spending 45 mins on the phone with Apple Support, they found the problem.  There was a pending credit card charge that my wife had made on her phone that needed to be paid before any changes could be made to the account.  The problem was that she was unable to provide credit card details as long as I was the family organizer and I was unable to provide credit card details as long as she had an outstanding balance.
    The solution suggested by Apple was for my wife to leave family sharing temporarily, update the credit card info to pay the outstanding balance and then re-join the family.  This worked.  The downside is that there is an annual limit on how many times (2?) that you can join a family so this workaround is clearly not a sustainable solution.  Apple needs to fix this bug in their payment system to (1) make the error message describe what is happening and (2) provide a way of updating credit card details without having to leave the family.

  • Can I switch phone numbers between two iPhones?

    I have ordered a 3GS, replacing my wife's 2G model. She will now get my 3G model. Do we have to change phone numbers or is there a way to move my 3G number with the 3GS and vice versa. It would be much better if that was possible.

    I also wish to switch phone numbers between phones. I just got off the phone with AT&T customer support. You can handle this over the phone. Need to have the two phones in hand at the time. I got through to customer support today with less than one minute on hold. I was quite surprised. AT&T must have really staffed up for the release.

  • I share a photo stream with a family member. Is there a way to make it so we have separate photo stream but still use the same apple id?

    i share a photo stream with a family member. Is there a way to make it so we have separate photo stream but still use the same apple id?

    You'll want a separate iCloud account for each user in addition to the main Apple ID used for purchases.
    Let's say you have a family of four (husband, wife, and two children). Here is what you will need:
    Main Apple ID for shared purchases in Tunes (everybody will be using this)
    iCloud (Apple ID) account for husband
    iCloud (Apple ID) account for wife
    iCloud (Apple ID) account for child 1
    iCloud (Apple ID) account for child 2
    Yes, you can have both an Apple ID and iCloud account setup on the same device. On each iOS device, setup the main Apple ID account for the following services:
    iCloud (Photo Stream and Backup are the only items selected here).
    Music Home Sharing
    Video Home Sharing
    Photo Stream
    Additionally, on each iOS device, add a new iCloud account (Under Mail, Contacts, Calendar) that is unique to each user for the following services:
    Mail (if using @me.com)
    Contacts
    Calendars
    Reminders
    Bookmarks
    Notes
    Find My iPhone
    Messages
    Find Friends
    FaceTime
    On your individual Macs (or Mac accounts), use the main Apple ID in iTunes. Then, use the unique iCloud account in/for iCloud.
    Now that everbody is using separate iCloud accounts for your contacts, calendars, and other things, it will be all be kept separate.
    The only thing that is now 'shared' would be iTunes content (apps and other purchases), backups via iCloud (if enabled), and Photo Stream (if enabled).

  • My wife and I both have the new iPhones.  Is there a way to set up two separate iCloud accounts but have photo stream from both phones sync with one family mac?  So we don't want to share contacts or anything else, just photos... Thanks in advance

    My wife and I both have the new iPhones.  Is there a way to set up two separate iCloud accounts but have photo stream from both phones sync with one family mac?  So, we don't want to share contacts or anything else, just photos... Thanks in advance

    If you turned off Contacts wouldnt that mean that the Contacts would no longer be backed up to iCloud as well? That would make it a pain when upgrading a phone to not easily pull contacts back down.

  • There is a billing problem with a family member's previous purchase

    I recently updated my credit card expiration date and CID.  This credit card is the authorized shared payment medium for my "family" group.
    I am the family organizer and two other individuals are "adults".
    Now, when attempting to update applications via the app store on my own devices, I get the following error message:
    There is a billing problem with a family member's previous purchase.  Ask the family organizer to update their billing information.
    I have a valid card entered and the rest of my billing information was accepted via the apple store.
    Thoughts?

    SAME PROBLEM, BUT STARTED WITH:  What I figured out how to do (ON MY OWN) while on hold with Apple all day yesterday.  You have to actually END THE FAMILY COMPLETELY. From there, make sure you add a CREDIT, not a debit, card to the account as your primary source of funds. Now, that should correct everything, right?!?  The whole reason I was having to do this was due to the fact that Apple now allows 'child accounts', so I didn't have to make my 9 and 11 year old children appear to be 13 just to have an appleID.   This birth-year change can be done at appleid.apple.com under the security questions section (scroll to the bottom to find).   From this point you will be prompted to verify the birthdate change and to make it a Child ID.  Approving this process became a problem because I did not have a CREDIT card on file to prove I was an adult.  Very upsetting.  Anyhow, all of that got taken care of, and I am now unable to do any updates, and my children are not able to download the apps and games they want from 3000 miles away when they "Ask to Buy".  I'll be calling Apple (again) and will re-post if I find anything out, since not much is being done about this situation.

  • I have model series KX TG7641 /w 5 phones.... My questions:  1. Can the directory of phone numbers with in my iPhone be transferred to the Panasonic and retain the individual number designations; i.e., "home-moblie-work-etc"?  2. Can I use the manual sele

    I have model series KX TG7641 /w 5 phones....
    My questions:
    1. Can the directory of phone numbers with in my iPhone be transferred to the Panasonic and retain the individual number designations; i.e., "home-moblie-work-etc"?
    2. Can I use the manual select on the Panasonic to selectively transfer numbers from my iPhone?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?
    FYI, there are no viruses that affect iOS unless the device has been hacked or jailbroken, in which case they cannot be discussed here.

  • How can two users work on iMovie?  My husband is working on a memorial video for a family member who passed, I plan to edit but he had to take his computer to work.  I have the iMovie project on a zip drive.  How do I get it to open in my imovie?

    How can two users work on iMovie?  My husband is working on a memorial video for a family member who passed, I plan to edit but he had to take his computer to work.  I have the iMovie project on a zip drive.  How do I get it to open in my imovie? 

    You will need an external drive that is formatted as MAC OS EXTENDED (journaled).
    Move the Project, Events, and any photos and music to the external drive by following the instructions in this post.
    https://discussions.apple.com/docs/DOC-4141
    Be sure to use CONSOLIDATE MEDIA to get the photos and music. Then plug this drive into your computer and you will be able to edit.

  • Can't log in with a family member ID

    Dear all,
    I'd have a question about family member log in to iCloud.
    I own a mobile me family pack account which I upgraded to iCloud. Master account works great on my Mac. I have troubles using family members accounts.
    I made the same operations for upgrading to iCloud with a family account. I can sign in and read my email with Safari, I got Apple's confirmation that my member account went to iCloud. I have problems when I try to log in with it. If I enter ID and pass, Mac says, in the iCloud preference pane "Unrecognized Apple ID or password." Then a window saying "You can't sign in at this time. Try signing in again." I also noticed that Mail app doesn't work
    Any idea??  I thank you in advacne for your kind collaboration
    Regards
    Fabrizio

    if you already have one iCloud account signed into in System Preferences>iCloud, you can add additional accounts but not there - you enter them in System Preferences>Mail, Contacts & Calendars. This will enable you to access email, but you can't sync Calendars and the rest of it with any account except the one you signed into first, the 'Primary Account'. If you want to use another account fully you would have to create a new user account on your Mac and sign in there.
    Incidentally, if a Family Pack sub-account has been successfully migrated - as appears to be the case - it's an iCloud account like any other: the fact that it was once a sub-account isn't relevant, so don't let that confuse you.

  • Remote sharing with a family member

    I've read some of the other suggestions, but either I don't understand exactly what the information entailed (a bit too non-specific for my purposes), or it's information that doesn't apply.
    What I'm wanting to do is set up access so a family member can get some files from me, without me having to upload things to a filesharing site (way too tedious, time consuming and counter-productive...for ME) for him to download from or have him drive over and borrow my external drive (I'll have to put the stuff on there, then delete it later - also counter productive...again, for ME).
    I looked at the Mac Help and seems I should choose Remote Login and have him access through Terminal (I'll have to give him the 411 on Terminal; I'm positive he doesn't even know what it is, LOL). Based on what I'm seeing, it looks like I should choose "Only these users" > "+" > "Administrators." I don't like the Administrators choice but don't know how to just add him, specifically...unless I should add another login on my Mac with his name so it appears under Users. This is a temporary thing and I'll turn remote login off (or just delete everyone but me) and delete his temporary login. This is my guesstimate based on what I read in Mac Help and a traipse through the various options in Sharing.
    We're both running Snow Leo 10.6.8; I'm on an iMac and he's on a Macbook Pro. This is my 33 y/o son, so trust isn't an issue. Let me know if I'm on the right track or if there's something else I need to do.
    TIA

    This forum is for Apple Remote Desktop, Apple's software for managing networked Macs, and so is probably not the best place for this question. I'd suggest the Mac OS X 10.6 forum.
    Unless your family member understands UNIX commands, I would not suggest Terminal. There's too much chance for things to go wrong. Simple file sharing is probably you best bet if you really don't want to use any external service, but I think Dropbox (or a similar service) would be a lot easier since all you or your family member would need to upload and download the files is a web browser. Dropbox gives you 2GB for free, is easy to set up, and never plagues you with spam.
    Regards.

  • I have an iphone 5 that i trade with a family member they have coverage on it. now the iphones sleep wake button doesnt work sometimes can apple replace my iphone even if i dont have the box or recipit to the product or can they just repair it?

    i have an iphone 5 that i traded with from a family member. its has coverage but now the sleep/wake button doesnt work sometimes. can apple replace my iphone and give me a new one or is it just something they can repair? i dont have the box or recipit to apple care or the iphone

    Apple can fix it without your receipt or box. They pull the serial number from the device and determine warranty status from that.  Hopefully ApplCare was registered to the product before you lost the receipt though.  If not, you can go back to the point of purchase and obtain your AppleCare receipt and Apple can help attach it to the iPhone.

  • Sync to outlook doesn't copy phone numbers with type "iphone"

    I noticed that outlook is missing many phone numbers that were added from my iPhone. I then realized the pattern was that the missing numbers all had been entered with the phone type of "iphone". Other types that match predefined Outlook categories (i.e. "mobile", "work", etc) seem to work ok.
    I have a 3GS, all the latest updates, Windows 7 on the desktop.
    Any ideas?
    Thanks

    For all of you (us) that had this problem I have found the solution!!! After hours on the phone with Apple - who were very nice, but didn't have the solution - I found the fix on Google.
    You need to export your calendar to a .pst file (save it on your desktop or in an easy file to find later). Once you have exported all calendar items you'll need to select 'view All Appointments' and then delete them. This clears your entire calendar - the source of the problem is one of the appointments getting corrupted somehow. Once the calendar is clear sync your iPhone with the 'replace all calendar items' selected in the Advanced section of Info on iTunes. This should completely clear the calendar on your iPhone as well. You can then add a test appointment to your blank calendar in Outlook, sync regularly and it should appear on your iPhone. Once that test is done and things are working correctly, import your .pst file back into Outlook, restoring all of your valid appointments. Sync again and voila!
    It took me the better part of two days, troubleshooting and searching to find this and hopefully this helps solve your issues as well.

  • Entering phone numbers with an extention in the contacts app?

    How to enter a phone number in the contacts app phone number section so that it will automaticly dial the extention or pause and then dial the extention?  i.e. (123) 123-4567 ext890
    Can this even be done?
    Thank You.

    When you manually dial on a land line or with other cell phones, does it matter if you omit the "(0)"?  Is it in EVERY number?  What happens if you manually dial the iPhone with the (0)? 
    I don't know the official "standard" dialing format where you are, but what was programed into the iOS doesn't appear to require those characters, and the phone can't recognize numbers with them as telephone numbers.
    In the US, land line carriers usually require a "1" added to the beginning of a long distance call to go through.  Most cell carriers don't need the 1, but the call goes through with or without it.
    You can provide feedback to Apple:
    http://www.apple.com/feedback/iphone.html

Maybe you are looking for

  • How to install 64-bit version on 64-bit OS

    I am trying to install Labview 2011 SP1 Evaluation on Windows 7 64-bit OS. When I go to choose the isntallation directory it automaticaly points me to the 32-bit compaibility folder "Program Files (x86)". I believe this isntall the 32-bit version of

  • Hip hip hooray ive fixed my shuffle problem

    dear all.... after battling my shuffle for the last two days ive won the battle of nerves..... my problem was as follows...the shuffle wasnt being recognised by windows but was showing up on itunes, when trying to download to it nothing would happen

  • Collaborative Websites: Best Practice?

    Good morning! Afternoon? I'm starting to delve into more advanced topics in SharePoint and am aiming to make a collaborative website between various groups. I'm rather confused about the concept of site collections, wiki, etc. What I was hoping to cr

  • Droplet jobs submitted not showing up in Batch Monitor

    I am compressing MP4 files in large batches of 100-150 files at a time by dragging them over a droplet. I can submit about 4-6 batches in a row, but after that Batch Monitor does not appear to accept anymore batches. I can continue dragging files ove

  • SQL Matrix - Getting a full year calendar

    Hi everybody, I have a question and it goes something like this: I have this table: create table workers_holidays( id number, holiday_date date, id_worker number)With this data: insert into workers_holdays(seq_xpto.nextval,sysdate+30,1); insert into