Switch to old phone
I lost my phone and am trying to switch to an old device but it will not let me how do i switch
You can call customer service from a landline or phone not on your account, and give them the ESN for the phone you want to activate. If your current phone (although lost) is still on, that could cause problems. If the old device is currently active on another line, you'll run into issues as well.
How old is the phone you are trying to activate? Specific model info on the lost phone and the one you want to activate may help us pinpoint the issue.
Similar Messages
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Droid Screen Dead, Trying to Switch to Old Phone
Greetings, after some time of struggling my droid has finally croaked. Turns on but no touch response. If there wasn't so much else wrong with it I'd just fix the screen. Anyway, I tried to switch back to my old phone but it said I had to change my data plan. Right now I'm still under the $30 unlimited. I was planning on preordering the galaxy and suffering with this old enV. My question is whether or not I can keep the unlimited with the galaxy. Also,will the plan I pick for this old phone be the plan I get on galaxy?
Can you borrow an old smartphone from someone instead? The data plan for a multimedia phone like the EnV is different from a smartphone plan. When you activate the EnV, it will change this feature and you will not be able to get back your unlimited smartphone plan.
Some customers have said they've been able to get their old plan back within 14 days (the worry-free guarantee period when you buy a new phone), but that is no promise. I'd hate to see you lose it. -
I changed my apple ID to mine and wondering if he still is getting my messages, but now every app I downloaded from my dads old apple I'd.. How to a switch that
You need to use your own ID. App downloaded with an ID are forever linked to that ID. You would need to delete those apps and if you want them download again with your ID
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My iphone 5 broke so had to get a sim card and put it in my husbands old iphone 4. i can not figure out how to get my imformation on this his old phone; contacts, apps ect. i have switched my icloud account and apple id on the phone but nothing has changed. please HELP!
You do a restore as new to wipe the iPhone then at the end of restore you will be asked to restore from backup. Choose your iPhone backup.
Note you cannot restore an IOS newer than the IOS on iPhone, you need to update iPhone first. -
I backed up old phone to PC then did a sync to new 4S but when trying to update apps on phone it states - account not valid in Argentine store, must switch to U.S. store. I am in US and when I view account on PC it correctly shows me in US. Now what?
log out and log back in again to store
and if required
http://support.apple.com/kb/HT1311 -
My wife switched from an iPhone 4 to an iPhone 5. Everything transferred over and service is on the new phone. However, texts are going to her old phone still. Any idea what the problem is?
As long as iMessage is enabled and the old phone is connected to a WiFi access point, it will continue to receive iMessage texts. It won't receive non-iMessage texts nor will it receive any calls.
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Switch sim card from old phone into 3GS?
Will it void my iPhone warranty if I take the sim card from my old phone (Nokia E62 if that matters) and put it in my new 3GS? I'll still have the data plan attached to my AT&T account, right? I want to switch sim card so I have all my contacts, but not if it will mess up my new iPhone.
You need to use the SIM that comes with the iphone and get the iphone plan. IPhone and it's SIM are "married" for lack of a better term.
You can import the contacts from your SIM into the iphone.
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf -
i have switched the sim card from one iphone to a different one, and i added my music from my old phone to the used one, now the old music on the used phone won't delete. im really frustrated and annoyed please help
Do you just want to delete the music or wipe the whole phone since you've switched to the other one?
If you plug the old iPhone into your computer you can remove stuff via iTunes or remove stuff directly from the iPhone too. -
I Switched to an android phone but Im not getting messages from people with I phones because of the I messages. I have already turned off my I messages on my old phone.
http://support.apple.com/kb/ts5185
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Hello my brother just switched from android to iPhone yesterday but in my contacts it still shows that he has his old phone how can I switch it to where I can text him through iMessage?
He has to turn on iMessgae on his iPhone.
Settings > Messages > Turn on iMessage -
How do I switch my number on my old phone to be on my new phone?
I just got my new iPhone 6 and set it up. However, I am not receiving any messages on my new phone but still am on my old phone. How do i switch the number to be on my new phone?
Your cellular service provider has to switch the number over. Contact their site for activation of the new iPhone.
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HT203808 I can't change the Apple ID on my new phone after switching from my old phone.
I bought a new iPhone 5S and restored my iTunes info from an old backup. I now have an old Apple ID in my new phone when I try to use iCloud. The old Apple ID is defunct so I can't delete the account as I don't have the password. I backed up my old phone again but when I plugged my new phone into the laptop it automatically backed up. How can I restore from the lates backup of the old phone which had the new Apple ID info?
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I really need to know how to diconect my old phone from my phone number that way my text messages get deliver to my new phone
Hey fa886!
You will need to adjust your iMessage settings in your new phone using the information in the following article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/ht5538
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
If your previous phone is not using a different number, then you will want to simply sign out of iMessage on it in order to stop receiving iMessages. Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
Is it ok to delete old phone from iCloud and not lose iCloud data.
If you mean to delete the old iPhone backup from Settings>iCloud>Storage and Backup>Manage Storage, yes, you can delete this and make a new one of your new iPhone. Nothing will be deleted from your iPhone.
Be sure that you have all the data you want in your new iPhone. -
Upgrading to Edge and keeping old phones...
I have 2 phones that are under contract and paid in full, 23 months of the 24 months right now. I'm interested in switching to EDGE, but I learned they want me to give them my phones that are far paid off. Currently, we've paid around 2200$ towards the 900$ in cell phones. I understand you pay more with subsidiaries blah blah. I wasn't asking for a waiver of the contract. I was asking to be allowed to pay off my last month in the contract today and sign up for EDGE and be able to keep the old phones. I assumed there's no way they would say no, I'm willing to pay 170$ immediately and switch to a plan where I pay 50$ more a month...what company would ever say no to this?? Verizon would.
This whole switch was stemmed from getting stopped by a rep from at&t that was giving money to buy out people's contracts with Verizon and they offered a similar plan for new phones. The trouble is, their service isn't as good in the area I live and so I looked into what Verizon was offering currently. I was excited when I noticed the same offerings over here and disappointed when striking out online and in a local store front. We were looking to switch to some water resistant phones before our family trip to the Pacific coastline.
Has anyone ever had any luck with customer support in a similar situation. Again, just looking to pay off my last month now and upgrade to new phones on EDGE without turning in my old phones.Funny thing about that is people with less than 10 GB of data allowance are only paying $10/month of the line access fee towards "paying off their phone" while people with 10 GB or more of data allowance are paying $25/month of the line access fee towards "paying off their phone".
Verizon must like the people better who have a lower data allowance since a smaller portion of their line access fee is going towards "paying off their phone".
Unfortunately, some of the competitors have the same pricing schedule.
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