Switched from Adobe Design Standard (CS5)to Adobe CS6/ intro rate $29.99 -EXP. ISSUES. .

I recently called Adobe to switch over from Adobe Design Standard Subscription (CS5) to the CS6 Adobe Cloud subscription for the intro rate of $29.99.
Ever since then I've been getting prompts such as:
Unable to validate your Adobe Muse subscription: We haven't been able to validate your Adobe Muse subscription for some time. Please connect to the Internet in order to continue using Adobe Muse.
I have had consistent daily access to the internet so I do not understand why this window/prompt continues to appear when I open MUSE. Well it used to. Now I'm unable to use Muse.
I recieved an e-mail saying my Adobe subscription has been downgraded and I'm also wondering what that means? Is it for my CS6 cloud subscription or for my older CS5.5 subscription which also appears on my account details page as Adobe Cloud 1 - year Subscription.

I also have had the exact same expereince, down to every detail you mentioned including the email execpt that I switched from the full price cloud subscritption (which I pre-signed up for)  to the discounted price which I was informed I was approved for after the first payment was already taken..
So far photoshop and Illustrator seem to be fine. I even uninstalled and reinstalled Muse from the Application manager. Help!

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