Switched from DSL to cable, need help getting TC back on line.

I just switched from dsl to a cable modem to access the internet and my service provider doesn't offer support for my TC. Where can I find out how to change my settings (I guess from PPPOE to DHCP) to allow internet access from my wireless network? It seems like a matter of plugging the right numbers into the right place but I don't know where to find the numbers or where to put them exactly. Any help is appreciated.

Hello Sivad72. Welcome to the Apple Discussions!
I suggest that you first perform a "hard" reset on your Time Capsule (TC). Then, perform a complete power recycle of your network components to get them "talking" again.
Power Recycling Steps
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
o Power-off the modem, TC, & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the TC; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

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I appreciate any help to resolve this problem.
P.S. The router acts like a one-port wired router.

Here is my favorite method for resetting a router to factory defaults, and trying to get it working again.
To reset your router to factory defaults, use the following procedure:
1) Power down all computers, the router, and the modem, and unplug them from the wall.
2) Disconnect all wires from the router.
3) Power up the router and allow it to fully boot (1-2 minutes).
4) Press and hold the reset button for 30 seconds, then release it, then let the router reset and reboot (2-3 minutes).
5) Power down the router.
6) Connect one computer by wire to port 1 on the router (NOT to the internet port).
7) Power up the router and allow it to fully boot (1-2 minutes).
8) Power up the computer (if the computer has a wireless card, make sure it is off).
9) Try to ping the router. To do this, click the "Start" button > All Programs > Accessories > Command Prompt. A black DOS box will appear. Enter the following: "ping 192.168.1.1" (no quotes), and hit the Enter key. You will see 3 or 4 lines that start either with "Reply from ... " or "Request timed out." If you see "Reply from ...", your computer has found your router.
10) Open your browser and point it to 192.168.1.1. This will take you to your router's login page. Leave the user name blank, and in the password field, enter "admin" (with no quotes). This will take you to your router setup page. Note the version number of your firmware (usually listed near upper right corner of screen). Exit your browser.
If you get this far without problems, try the setup disk (or setup the router manually, if you prefer), and see if you can get your router setup and working.
If you cannot get "Reply from ..." in step 9 above, your router is dead.
If you get a reply in step 9, but cannot complete step 10, then either your router is dead or the firmware is corrupt. In this case, use the Linksys tftp.exe program to try to reload your router with the latest firmware. After reloading the firmware, repeat the above procedure starting with step 1.
If you need additional help, please state your ISP, the make and model of your modem, your router's firmware version, and the results of steps 9 and 10. Also, if you get any error messages, copy them exactly and report back.
Please let me know how things turn out for you.

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Hi--
I have two small offices and recently switched from dsl to cable internet. the two pix501 f/w units worked fine on dsl, but for the life of me I cannot even access the units now from the inside as I was able to do before when on dsl signal. I know I need to change the configuration from PPPoe to DHCP, but I can't get access to do it.
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I believe I have 6.2 software, but I'm not sure. The Inside address is 10.8.6.1 now.
thanks--jb

Jorge--
I did have the Pix connected to router, 192 168.1.1 for convenience, so I could still get internet wirelessly without having to do lots of wire unplugging and plugging.
I have since changed to topology of comcast modem connected directly to pix which in turn connects directly to laptop.
In this configuration, laptop pings 10.8.6.1 ok, but pix has no connectivity to comcast.
When laptop connected directly to comcast modem,(ie pix removed) the ipconfig /all from laptop reads the following from comcast:
ip 71.192.7.130
mask 255.255.252.0
DG 72.192.11.1
DHCP server 68 87 71 52
DNS 68 87 71 226 and 68 87 73 242
Response to pix# show route | inc 0.0.0.0 is nothing.
For reference, here is show run
pixMDC# show run
: Saved
PIX Version 6.3(5)
interface ethernet0 auto
interface ethernet1 100full
nameif ethernet0 outside security0
nameif ethernet1 inside security100
enable password PVSASRJovmamnVkD encrypted
passwd PVSASRJovmamnVkD encrypted
hostname pixMDC
domain-name keene.com
fixup protocol dns maximum-length 512
fixup protocol ftp 21
fixup protocol h323 h225 1720
fixup protocol h323 ras 1718-1719
fixup protocol http 80
fixup protocol rsh 514
fixup protocol rtsp 554
fixup protocol sip 5060
fixup protocol sip udp 5060
fixup protocol skinny 2000
fixup protocol smtp 25
fixup protocol sqlnet 1521
fixup protocol tftp 69
names
access-list outside_access_in permit icmp any any echo-reply
access-list outside_access_in permit icmp any any source-quench
access-list outside_access_in permit icmp any any unreachable
access-list outside_access_in permit icmp any any time-exceeded
pager lines 24
mtu outside 1500
mtu inside 1500
ip address outside dhcp setroute
ip address inside 10.8.6.1 255.255.255.0
ip audit info action alarm
ip audit attack action alarm
pdm location 10.0.0.0 255.0.0.0 inside
pdm logging informational 100
pdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 1 10.8.6.0 255.255.255.0 0 0
access-group outside_access_in in interface outside
timeout xlate 0:05:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 rpc 0:10:00 h225 1:00:00
timeout h323 0:05:00 mgcp 0:05:00 sip 0:30:00 sip_media 0:02:00
timeout sip-disconnect 0:02:00 sip-invite 0:03:00
timeout uauth 0:05:00 absolute
aaa-server TACACS+ protocol tacacs+
aaa-server TACACS+ max-failed-attempts 3
aaa-server TACACS+ deadtime 10
aaa-server RADIUS protocol radius
aaa-server RADIUS max-failed-attempts 3
aaa-server RADIUS deadtime 10
aaa-server LOCAL protocol local
http server enable
http 10.0.0.0 255.0.0.0 inside
http 10.8.6.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server community public
no snmp-server enable traps
floodguard enable
telnet 10.8.6.0 255.255.255.0 inside
telnet timeout 5
ssh timeout 5
console timeout 0
dhcpd address 10.8.6.2-10.8.6.33 inside
dhcpd dns 151.203.0.84 151.202.0.84
dhcpd lease 3600
dhcpd ping_timeout 750
dhcpd auto_config outside
vpnclient server 10.8.6.0 10.0.0.0
vpnclient mode client-mode
vpnclient vpngroup fnd password ********
vpnclient username fnd password ********
vpnclient enable
terminal width 80
Cryptochecksum:6ca15e834dc867c6f12b46b2bd28a4a8
: end
pixMDC#
pixMDC#
pixMDC#
pixMDC# ping 71.192.7.130
No route to host 71.192.7.130.
Usage: ping [if_name]
pixMDC#
It appears that the pix is not seeing the comcast dhcp signal and latching onto it.
Thanks,
Jeffrey

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Hmmmm.
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Hello mom2gr82. Welcome to the Apple Discussions!
Let's double-check your AirPort Express Base Station's (AX) settings...
AirPort Express Base Station Setup (AX) w/High-Speed Cable Modem
Perform a "factory default" reset of the AX
o (ref: http://docs.info.apple.com/article.html?artnum=108044)
Modem/Router Power ReCycling
o Power-off the Cable modem, AX, & computer(s); Wait at least 30 minutes.
o Power-on the Cable modem; Wait at least 15 minutes.
o Power-on the AX; Wait at least 5 minutes.
o Power-on the computer(s)
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o Base Station Name: <whatever you wish or use the default>
o AirPort Network Name: <whatever you wish or use the default>
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o Wireless Security: Not enabled
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o Mode: 802.11b/g Compatible
Internet tab
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Network tab
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o Share a single IP address (using DHCP & NAT) (enabled)
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o Encryption Type: WPA and WPA2
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Follow the expert instructions in this User Tip provided by forum guru Tesserax:
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cuz me too same case I have also I lost all my photos 800pics

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Switched from DSL to cable, need help getting TC back on line.

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