Switched from iPhone 5 to Galaxy Note 3 and not getting texts

switched from iPhone 5 to Galaxy Note 3 and not getting texts
Turned off I message. Now what?

Do not expect ANY help from Apple.
I switched to a Samsung Galaxy Note 3 and have been gettig the run around for the last FOUR weeks...the tech I spoke with only returned one of my many phone calls after our initial conversation (in which she told me she reset the computer and I should be all set in 48 hours) to say it should clear itself up, there is nothing she can do to help.

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