Switched from legacy iCloud plan to one of the newer ones made available yesterday. Will I receive a prorated refund?

I upgraded to the new iCloud storage plans made available yesterday and saw that today apple is upgrading people's plans and providing a prorated refund. Since I upgraded myself, am I no longer eligible for the prorated refund on my legacy account?

It's always been the case in the past that when upgrade the storage plan the subscription is dated from the day this is done, and the unexpired portion of the previous subscription year is credited against the cost. How this will work with the monthly payment I don't know, but I can't see them not refunding an unexpired portion in some manner. If it's a credit to your credit card it can take some days to come through. It's not been in the past, but we're in new territory here.

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Do I suppose to get a refund from legacy iCloud plan when I apply new iCloud plan?

Previously, around Feb 2014, I paid $20 for 10GB iCloud plan.
Last week, Apple release new iCloud plan. So, I think it's better to "upgrade" to 20GB plan with lower price. I apply the upgrade.
As far as I know from this page: iCloud: Storage upgrades and downgrades
If Apple consider this is an "upgrade", I should get a prorated credit from previous plan to pay on new monthly plan. (not to charge more money)
or if Apple consider this is a "downgrade", nothing will be changed until next year, right?
But Apple charge me $0.99 last week and no sign of email about a refund.
I didn't think it's abnormal until I found that many user got a refund email. So, I ask the Apple support about the refund.
I think there's a misunderstanding, he full refund me the new plan ($0.99) not the legacy plan partial refund (about $10). And restore my account to free plan (5GB).
If he canceled my upgrade order, at least, my account should be back to previous plan (10GB + 5GB) because I have almost 6 months left.
Do anyone have this problem and how to solve this? Should I contact the support again or wait until the refund credit return to my account (he said it'll take about one week)?

If you didn't apply anything you would receive a refund - Apple is sending them out now. My friend got his 10 cents - his storage expires that very month.
Since you did make some change when you applied something - "upgraded" - you may have to wait until that change will be processed. How long it will take at that point is hard to say. Usual times it would settle after 7 business days, but now Apple is sending refunds to practically everyone who had storage. May take some time to do that. I guess have some patience and wait in line.

Switched from legacy iCloud plan to one of the newer ones made available yesterday. Will I receive a prorated refund?

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