Switched from Text & Web by mistake - how do I get it back
I switched from the Text&Web tariff to a Big Bundle because I thought the extra calls would make it better value however I didn't realise that the way that it is charged (on a set day of the month) would make it much more expensive for me. Text & Web doesn't seem to be offered on the website any more so how can I roll back to it? I've had the Big Bundle for 2 months. Will I have to leave O2 to get a more affordable deal including internet again?
Hi I don't think this will be possible. Text and web is one of the old tariffs (my husband is on it) and once you have changed to one of the newer ones Big Bundle and Big Talker...that will be it. You could try ringing customer services and ask 4445 for payg but I think the answer will be the sameThese are the payg tariffs available now..http://www.o2.co.uk/tariffs/payandgoYou may want to look at the tariffs on giffgaff or Tesco...they both use the O2 networkhttps://www.giffgaff.com/index/offerhttp://shop.tescomobile.com/#pay-as-you-go
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