Switched to Galaxy Note 3 now texts from Iphone users go to my Ipad

I switched to a Galaxy Note 3 now all of my texts from my friends with Iphones go to my Ipad.  I've already turned off Imessage and I'm still not getting them.  Any ideas??  This is making me nuts.

Hi there Kentaro,
You may find the troubleshooting steps in the article below helpful.
iOS: Deactivating iMessage
http://support.apple.com/kb/ts5185
To deregister your phone number, tap Settings > Messages and turn iMessage off.
If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support.
-Griff W. 

Similar Messages

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        Hello annaesharon, I know that receiving all of your text messages are important, indeed! Sorry to learn that you've been missing many of yours due to this. Thanks for reaching out to us - it's my pleasure to help.
    The good news is that you are absolutely on the right track. The best way to take care of this is to ensure the phone number is un registered with Apple/iMessage. You mentioned that this is a brand new phone number for you, so we would also like the opportunity to check a few things on your line as well.  Do you receive any type of alert or error message when the iPhone text try to come through? Which application are you using, primarily, to send/receive text messages. Let us know! We want to help get to the bottom of this for you.
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport

  • Not recieving texts from Iphone users

    Just signed up with Verizon and got my new LG G2 but I'm unable to receive or send messages to IPhone users. I've already tried downloading the Verizon messages app and done a factory reset on my phone. Not sure what else to try here. I've never owned an IPhone so the deregister of Imessage does no good. Any Ideas??

    Is this your first cell phone ever? If not, were you able to receive texts from iPhone users on your previous cell phone(s)?
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  • Switching from iPhone - No texts from iphone users

    Hey there,
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    unchecked her number under imessages on her ipad
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    i've also removed the deactivated sim card from her iphone, and turned both the iphone and ipad off of wi-fi.

  • Can't get texts from iphone users on galaxy s4

    I have a samsung galaxy s4.  All of a sudden I can't get texts from iphone users.  I used to have an iphone.  What do I do

    If you're in the U.S., go here, choose "Your Products" on the left, and unregister your iPhone:
    https://expresslane.apple.com/GetproductgroupList.action

  • HT1937 How do I get my iMessage taken off if I no longer have an iPhone? Because I cant receive texts from iPhone users.

    How do I get my iMessage taken off if I no longer have an iPhone? Because I cant receive texts from iPhone users.

    Deactivating iMessage

  • I unregistered my iphone but still am having issues getting texts from iphone users. Anyone know how to fix this?

    I unregistered my iphone but still am having issues getting texts from iphone users. Anyone know how to fix this?

    Turn off iMessage on the old iPhone.
    Restore the iPhone as new.
    Have the other iPhone users delete the current message thread, and start a new messae to you.
    Have the other iPhone users delete your contact, then re-add it.
    Go to ww.icloud.com and remove the device from your Find My iPhone.
    Go to appleid.apple.com and change your primary email address and/or password.
    Contact Apple Support at getsupport.apple.com for further assistance if these steps don't work.
    Wait about 30 days for the iMessage server to self-correct the issue.

  • Switched from iphone to galaxy - now not receiving texts from iphone users

    Switched from iphone to galaxy for multiple reasons.  Still keeping my iPad and wanted to use my iphone for music.  Now I am not receiving texts, apparently imessages, from iphone users -  there is no notification either way that a message was not received.  So iphone users think I have received a text when I haven't.  This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication.  I also have clients I have not received texts from.  My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else. 

    If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

  • I used to have an iphone 4 but recently switched to a galaxy but now cant recieve texts from iphone users

    i recently got a galaxy but used to have an iphone 4 but now i cant receive text messages from iphone users, the messages are still coming in as imessages.

    You can try resetting the password for the Apple ID you were using for iMessage by going to https://iforgot.apple.com/.  If that doesn't work, you'll have to contacct Apple support for assistance.

  • HT201269 how do i unregister my iphone? I have the galaxy s4 now and cannot receive texts from iphone users.

    How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users

    Hello AnnH2
    If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Unlink a phone number
    To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
    Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
    Regards,
    -Norm G.

  • TS4268 I now have a samgsung s4, but previously had a iphone 4s. Now I am not getting texts from iphone users. I think it has to do with imessage, but how can I fix?

    I am not receiving messages from iphone users after switching from iphone 4s to samsung s4. I have a tmobile account. Please help.

    If you no longer have the phone you will need to contact Apple support to deactivate iMessage. Use the following link then "Other Apple ID topics" then "Messages and Apple ID" https://getsupport.apple.com/Issues.action

  • Switched ot andriod now cannot recieve text from iphones users what should i do

    i cannot recieve test from iphone users it still tries to send as a imessage from there phone even tho i no longer have iphone

    The problem may be that on the other users phones if your contact is associated with an email address that could have been used for iMessage, that that is what it's trying to send to.
    If that's not the case I'm not exactly sure.  They may also try erasing your contact and putting it back in their phone.  That way it would be a new contact unassociated with an iPhone.
    Other then that, you may cosult some Android forums...

  • HT4528 New phone wont receive texts from iPhone users

    I just switched to the Galaxy S4 and I am not receiving messages from iPhone users because of the iMessage. I already went into my Apple ID account to remove my number but they still aren't coming through.

    This is what you should have done, to prevent this:
    http://support.apple.com/kb/HT5661

  • HT201274 i cant receive texts from iphone users

    i recently changed from an iphone 5 to a galaxy note III and i do not receive text messages from iphone users how do i delete my old device from my account so that i can receive texts from iphones

    find my iphone and imessage are two different things.
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  • HT1349 Samsung phone is not receiving texts from iphone users

    we switched from iphone to samsung galaxy and now we are not receiving text messages from some iphone users.  I think their phones still think we are iphones, and they're trying to send us imessages.  how do we disable the imessage association with our phone numbers?

    If you still have the iPhone, use it to deactivate iMessage. Otherwise contact Apple.
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185

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