Switched to Monthly Full Bill Payment and no bill

Hopefully a mod will pick this up and look at it.
I updated my payments before my February 2015 bill so I could pay full bill each month, the bill was generated and reports my next bill is in May 2015 not March 2015.
When contacted BT they confirmed that I was now on Monthly Full Bill Payment, yet I have not received any bill for February to March.

Keith_Beddoe wrote:
I would wait a few days, as it seems to take a while to generate the latest bill, meanwhile the billing date moves forward on MyBT.
Also, if you had been paying quarterly, you would still be in credit, the same would apply if you were on MPP.
my billing date is the 12th of each month, it doesn't matter if i was in credit or not, i still expect a bill for this month, especially as I changed from the monthly payment plan to the monthly full payment prior to my bill on the 12 February.
I was told that my billing had been switched over as requested, yet according to BT my next bill is 12 May, not 12 March. I don't want to receive a bill in May asking me to pay for the next quarter up front because BT can't sort out their invoicing systems. 
I have Sky and called them up after my first payment and got the payment date changed, I have also done this with EE, T-Mobile, Virgin and other service providers in the past, yet it seems you can't do this with BT unless you are willing to pay 3 months rental in advance by going on their monthly payment plan.
If I'm in credit with any of the other service providers I use, I still get a statement/bill advising of this and as I have some charges that are on my account for Feb-Mar with BT, then I expect to receive a bill

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