Switching Accounts from Creative Cloud to Captivate eLearning Suite

I have a membership with Creative Cloud and would like to add Captivate because I want to get into eLearning. Unfortunately that is not possible as far as I'm aware because Captivate is not available in Creative Cloud. So I'd like to switch my accounts from Creative Cloud to Captivate eLearning Suite 6.1. I don't want to keep both since it would duplicate the Adobe products I currently use, such as Photoshop, Flash, and Acrobat. Is it possible to switch my present account to Captivate eLearning Suite? Or do I need to cancel one, then sign-up for the other?

Hi Dave,
many thanks for your help.
I tried your steps, but i have no success. After i launch Photoshop in step four, the EULA dialog popus up. I can then use Photoshop. But after i close and reopen it, the dialog extend my membership is shown up.
If i then click on "License this software" it can use Photoshop until i close it. The message is "Creative Cloud membership is active now ...."
I tried also the button "retry" then a message shows up "Thanks, your abonnement for Adobe Photoshop CS6 is active. You can click on next ...". Then the dialog extend my membership shows up again and i can't use Photoshop.
Sorry for the translation of the dialogs, i use the german version, so i don't know the exact words in English.
I think i have to contact Adobe support or cancel my new membership in the next days.
Many thanks for your help again!
Bye,
Andreas

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Message was edited by: Jeff Wright
Updated ink to http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html.

Hi Jeff,
I have a lot of problems. First og all the system will not accept my account and even I have downloaded CPLauncher and can see the software, I will not genereate password. Nothing works, and if do not, I have to stop paying, because my boss are a little angry.
He says: We pay and it do not work. Find other software. We can’t afford you sitting doing nothing. If Adobe makes such a software that causes us trouble, we will change to something else, we do not need Aobe for our projects.
So Jeff – The software are very complicated, it can run, It can’t genereate license, and on top of all this, I have to defend Adobe. Well – I will not. I have been fighting in 3 weeks and this week is the last. Monday morning I will stop using Adobe coud and stop my membership.
Med venlig hilsen / Kind regards
Michael Peters
Tlf.: (+45) 70 25 25 85
Mobile: (+45) 30 76 54 50
www.europeanmannequins.com
Fra: Jeff A Wright
Sendt: 18. november 2014 17:51
Til: Michael Peters - European Mannequins & Shop
Emne: Applications missing from Creative Cloud Desktop application
Applications missing from Creative Cloud Desktop application
created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/6940856#6940856>

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Sent from my iPhone
Le 16 nov. 2011 à 23:40, svalentine1 <[email protected]> a écrit :
Re: No supported files to show
created by svalentine1 in Adobe Collage - View the full discussion
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[email protected]

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Switching Accounts from Creative Cloud to Captivate eLearning Suite

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