Switching back&forth between Dialup and Cable Modem (Leopard)

Hey folks...I have a client who is using an iMac with Leopard (20inch titanium model from this year, 2gig coreDuo). She has cable modem, but cable service is very new to her area and thus never very reliable. For this reason, she's always had her Network preferences set up properly for both wireless and dialup. When her cable service drops out, she simply switches to dialup for a little while. The airport icon, top right of screen, can be clicked on to immediate access and choose between either of those configs. This always worked fine with Tiger, I set it up with her myself and it went swimmingly. Now that we've upgraded her to Leopard, her configs are still set up correctly, everything interfaces the same way, etc...however when she switches to the dialup method, it never connects. Nothing about the cable or dialup service has changed, and we only OSd in-place, so as i said configs and all relative information is exaclty the same. What do you think we need to correct or change? Thank you for any input!

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