Switching constantly from speaker to headset

Hello,
I;ve had my Q10 for a few days now (I switched from a 9810) and I'm very happy about it.
One problem though: when I insert my BB headset, audio switches from speaker to headset constantly so I can only hear fragments of conversation. I have to remove the headset and either use the loud speaker or normal audio.
I tried my previous BB headset and the one provided with the q10: same issue.
it is a brand new Q10 (they're not that old anyway) so I highly doubt there's dust in the connector.
Does anyone have the same issue ?
I've not tried with music or videos.

Hi there
My wife and I have 2 new Q10s, and we are getting this problem! The audio keeps switching from headset to the phone speaker. When it does work the audio only comes through one earpiece! This is really annoying is there a solution to this problem? I've tried different earphones but the problem is the same.

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