Switching from a PC to a Macbook please help!

I have never owned a Mac but I'm very interested in switching to either a Macbook Pro or an air, I was kind of hoping some of you current mac owners could help me out?
Currently I'm using an Acer Aspire 5740-6491 which is a great laptop IMO except the batter isn't impressive and it's a pain to travel with.
I mainly use my computer for basic stuff, I'm not a gamer so my usage consists of: browsing the web, MS Office, Skype, downloading music, and watching some netflix/videos.
Here are a few questions I have that hopefully you can help me out with and also please feel free to chime in about which one would be the better fit for me (air or pro).
1) Pro has a built in disc drive while air doesnt. Pardon my ignorance but how would I install programs (for example MS Office) on an air?
2) What is the deal with the app store? Is it similar to the iphone store where some apps are free others are to be purchased?
3) What can you tell me about OS updates? What do they typically cost? I am accustomed to how MS updates windows every few years where I have to wait forever and a day for the new OS to download and pay a hefty price. Is there a difference in the pricing and installation experience between the two?
Any advice would be great. I've done some homework and it looks like the Air has a better display that the Pro (from a glare standpoint) but the Pro has more power and a better HD webcam built in which is a plus since I skype often so I'm on the fence. I look forward to reading some feedback, thanks in advance!

1) Most software is now available for download from its developer's or online vendors' web sites. For software that has to be installed from discs, there's an accessory external drive for the Air.
2) Yes, very similar.
3) Major Mac OS X upgrades have cost $29.95 recently (Snow Leopard 10.6 and Lion 10.7). Minor updates are free. You need a fast internet connection for the upgrades. Starting with Lion, the Mac OS cannot be obtained on a disc, though a USB flash drive installer is available for $70, and you can easily make your own DVD or flash drive installer for future use after you've downloaded it once.

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