Switching from CC for teams to CC for individuals

I had Adobe Creative Cloud for teams through my employer and that membership ended in September.
Just recently I purchased Adobe Creative Cloud for individuals - January 26 or so.
I uninstalled the old CC programs and installed the new ones but every time I try to actually USE the new programs it says my membership has been cancelled!
Does anyone know how to fix this problem? I'd be most appreciative!

I chatted with an Adobe rep and he told me to log out and log back in. It worked.

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  • I switched from Sprint for THIS???

    Sent:      Fri Jul 20 08:05:39 EDT 2012
    To:    << personal information removed >>
    Primary Subject: Internet and Data Products
    Secondary Subject: Broadband Access
    Message Body: My Jetpack 890L is repeatedly dropping out of 4g mode to EVDO, dropping connections, and not reconnecting automatically. This has been going on since Ive had the device and after 2 service calls. In the first call, your tech tried to tell me that I'm not even in a 4g coverage area. The 2nd was much more helpful, acknowledged that I should actually be getting 4g and tried reprogramming the 890L after it showed on his end on not being fully activated. I am on the most current firmware. I am about 0.75 miles from the tower, and my device has a direct line of sight to the tower with no obstructions. I usually have 4 or 5 bars shown for signal strength. This is getting ridiculous. This morning I'm trying to work from home and its dropped connection 4 or 5 times already. Is there no way to open an actual trouble ticket????
    Date: Fri, 20 Jul 2012 12:22:13 -0400 (EDT)
    From:   << personal information removed >>
    Hello Chad,
    I understand how frustrating it is to continuously lose your connection. My name is Renee and I am here to help.
    I have taken a look at your account and notes from the previous representatives with whom you worked. Based on the troubleshooting that has already been done, it will be necessary to submit a trouble ticket to our engineers, which I have done. Your ticket number is   << personal information removed >> It typically takes 2-3 days to fully investigate an resolve and issue like this, although this time may vary based on the nature and complexity of your issue.
    Chad, I am confident that we can get this issue resolved for you. Thank you for choosing Verizon Wireless. I hope you have a terrific day.
    Since 7/20 - no improvement and no update on   << personal information removed >> and there doesn't seem for me to have any way of looking up the ticket myself.
    Based on all the negative feedback on these Jetpacks, is Verizon doing ANYTHING at all on these issues???

    Red,
    The only way to check in for updates is to call the 1-800 number and speak to a rep in the Technical Support area.  Enter a bogus hardware replacement problem into the automated menu so you can speak to someone.  From there the rep will be able to look up your file and tell you if any progress has been made.  Chances are that if your ticket is sitting with the engineers that there is no progress to report anyways.
    If it were me I'd continue checking in every few days for updates.  It's never happened to me but there are several threads where users claim VZW dropped thier tickets without following up with them.

  • I have just switched from individual to team and when I open programs it gives me:

    We are having trouble verifying your membership
    Either you’re offline, or there’s a billing issue with your account. Please go online to manage your account and verify your billing information. If you have any issues or questions, please contact Customer Support.
    --- I have went into my account and made sure my payment info is updated but it is still giving me this message? Adobe chat is offline right now

    Syncing to a new iTunes library or computer will erase your iphone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:http://support.apple.com/kb/HT4946
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    You can also back up iTunes and restore it on your new computer How to back up your media in iTunes ,but the iPhone will be erased anyway during the first sync.

  • Switching subscription from "Photoshop for Photographers" to a full yearly 30$/month subsciption

    Hi! I've switched from "Photoshop for Photographers" to a full yearly 30$/month subsciption, but the "Photoshop for Photographers" still stays. Is that a bug, or a feature? Also, if it's a feature, should I early-cancel it, or will that change my new subscription price?

    i don't see it as much of a feature because you're getting nothing for that $10/mo.  cancel it.
    Cancel your membership or subscription | Creative Cloud

  • I am writing to this forum to ask for help in determining whether Aperture will satisfy my needs when I switch from Windows to MAC in the near future.

     I am writing to this forum to ask for help in determining whether Aperture will satisfy my needs when I switch from Windows to MAC in the near future.  
    I am currently using Photoshop Elements 8 on Windows 7.  After several years of use, I am self taught and adequately proficient for an amateur.  What I didn't realize (until I started researching my upcoming migration on the Internet) is that I actually use PE8 for two functions: digital asset management and digital editing. 
    Regarding Digital Asset Management: My research leads me to understand that PE on MAC does not provide the same level of organizational capability that I am used to having on Windows, instead providing Adobe's Bridge which does not look very robust.  Furthermore, iPhoto, which come on MAC will not support the hierarchical keyword tagging that I require to organize my library of photos. The two SW applications which I am thinking of switching to are either Aperture or Adobe's Lightroom.  Frankly, I'm thinking that it would be smoother to stay within the Apple product line. 
    So the remaining question is whether Aperture will support my digital editing needs. The tweaks that I do to my photos are not very complex (no, I do not want to put people's heads on other animal bodies).  But could someone who uses Aperture tell me whether It will allow me to do the following kinds of edits?:
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    - if I have a photo where the background is cluttered (eg, 2 people in front of the Parthenon which is undergoing renovation), can I remove just the construction cranes?  
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    Thanks in advance for your consideration and help! 

    I am concerned, however,  about using a non-Apple Digital Asset Manager in OSX. I would really like to avoid integration problems. Is using PE11 to import and catalog my digital photos likely to cause conflicts?
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    Amy,
    Not so much conflicts as maybe a little less seamless integration with Apple software and perhaps some third-party software providers in the Mac App Store where some programs build in direct access to iPhoto and Aperture libraries for getting images into those programs easily. Typically, there is a manual command to go to Finder (think Windows Explorer) to browse folders.
    One caution to mention however, is that the organization you set-up in PE Organizer is unlikely to transfer over to either iPhoto or Aperture if you decide to change at some point.
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    One other possibility for an external editor would be a program called Pixelmator. It is pretty similar to early versions of Photoshop, but built for Mac. Other than the panoramics you want, it will do most pixel editing that PE can do. It is not an organizer, so it is built to go with either iPhoto or Aperture. It does have differences in how you complete certain procedures, so there is bit of a learning curve when you are used to doing it the Adobe way.

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    So I've been with Verizon for almost 10 years.  That's about $20,000 to $30,000 I've given them.  I know that's nothing to a massive company, but I also know that it's not peanuts either.  I have been very happy with Verizon during those years (though I have gotten sick of every single other company always having nicer, better, cooler phones).  But their service has been good, as well as the customer service.  However, I have gotten to a point where I don't like the android phones at all, and don't really like iphones either.  I've been sitting on an old HTC TP2 and now am out of contract.  I was hoping Verizon would get the 900 Lumia, but it has now been announced as AT&T only.  Why does Verizon always have to be the last company to get any sort of innovative phones? 
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    They did it once already.
    On 12.01.2012 20:36, jcb193 wrote:
    RE: 10YR CUSTOMER
    SWITCHING TO AT||AMP||T FROM VERIZON FOR THE NOKIA 900 LUMIA
    created by jcb193 in Windows Phone Discussions - View the full
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  • Auto switch from tray 1 for envelopes to tray 2 for letters on HP Officejet Pro 8500A Premium

     Hi I have a HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n My Operating System is XP Media Center.  I haven't been able to get it to switch from one tray to the other automatically. Also  it only remembers 1 type of paper at a time. I can't get it to show in Properties, Paper  available, more than one type of paper. I open device settings, Form To Tray Assignment, Printer Auto Select :Letter.     Tray 1 : Letter   Tray 2 : Letter.   Now I change Tray 1 : to Envelope #10  click apply, click ok, it closes out. I open the Properties back up & Tray 1 : is back to letter.  Is there a way to get the printer to remember the it is set up with 2 Trays with 2 different types of paper ? I think the problem lies with the Printer Auto Select : But I am not sure. I would like to be able to print an address on an envelope when working in works. Without having  to manually change the Tray settings. Does any one Know How to set this up ? Thanks in advance for taking the time to read this issue.
    This question was solved.
    View Solution.

    Hi MrHope,
    Make sure that the printer is set to have tray 2 as the default tray, and then try setting the paper types for each tray in the printer settings.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02917871
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • I have CC for work and my PC to do work at home. At home I switched from PC to Mac this weekend. I want to redownload my apps for the iMac but it's telling my I'm using a 30 day free trial. I need to discontinue the PC apps and download to the new compute

    I have CC for work and my PC to do work at home. At home I switched from PC to Mac this weekend. I want to redownload my apps for the iMac but it's telling my I'm using a 30 day free trial. I need to discontinue the PC apps and download to the new computer.

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    I've had it for a year now.
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    In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
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