Switching from CC to CC for Teacher?

I've got 3 months left on my reguar subscription, but want to switch to Creative cloud for teacher, as it more fits my current job.
I can't get the chat to work-and I would like to get this resolved tonight.

Hi JJKelly7,
Welcome to Adobe Forum,
You can buy a the new CC at the price you want & get this canceled without the cancellation fee, you can mail me the the present CC as well as the new CC order number, I can get the old one canceled for you.
To activate the new CC, you just need to log out & log back in of the CC desktop App.
Regards,
Rajshree

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