Switching from multi-folio to single edition app

I've recently had to cancel my subscription to the DPS Professional Edition in which I published an multi-folio (iPad & iPhone) app to iTunes.
Now I'd like to resubmit the app as a single edition app with my Creative Cloud subscription (which will be iPad only).
I get the following error message when submitting the app with Application Loader:
ERROR ITMS-9000: “This bundle is invalid. The key UIRequiredDeviceCapabilities in the Info.plis may not contain values that would prevent this application from running on devices that were supported by previous versions. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa#1623/_index.html” at SoftwareAssets/SoftwareAsset (MZItmspSoftwareAssetPackage)
ERROR ITMS-9000: “This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa#1623/_index.html” at SoftwareAssets/SoftwareAsset (MZItmspSoftwareAssetPackage)
error: xcode-select: note no developer tools were found at ‘/Applications/Xcode.app’, requesting install. Choose an option in the dialog to download the command line developer tools.
And a pop up box asking if I want to install Xcode:
The “lipo” command requires the command line developer tools. Would you like to install the tools now? Choose install to continue. Choose get Xcode to install Xcode and the command line developer tools from the app store.
Is there a work-around for this - besides installing Xcode and trying to figure out the targeted device settings?
Or do I have to start over and apply for a brand new app in iTunes Developer, etc.?
Thanks!

This probably isn't about features in the app. Support for Newsstand can be removed and Apple will approve the modified app. Same goes for removal of other features.
The error description from Apple is pretty clear... you have stopped supporting a device. There are only 2 devices: iPhone and iPad. If your app supports both iPad and iPhone then switching to single-issue will remove support for iPhone (as only DPS Pro and Enterprise includes support for iPhone). This is why Apple won't approve the app.
/Peter

Similar Messages

Is the single edition app that comes with creative cloud just for apple publishing or can I publish on both apple and android?

Is the single edition app that comes with creative cloud just for apple publishing or can I publish on both apple and android? I'm only seeing information on apple intergration.

You’ll need either a Pro or Enterprise account. And you will have to publish any non-iPad app as multi folio. Single edition, regardless of your plan, is iPad only.

Transfer from Single Edition App to Multifolio

Can I use the same name of the app (APP ID), if I wanted to change my app from single editon to multifolio (pro or enterprise)?

Yes. Just upload the new viewer configured as a multi-folio app to iTunes, replacing the old one. You might have to contact product support to get them to reset the version number for you to one that is larger than the previous single edition app's version number.
Neil

Why "Single Edition-App" and not "Professional"?

Hi, I've got 2 questions :
1. We've changed our Single Edition Account (two weeks ago) to a Professional Account.
Written in the DPS App Builder-panel is unfortunately still "Single-Edition-App."
How can I change this or is that normal?
2. How can I make an App for the iPad AND for iPhone to distribute on the App Store?
Is that possible with my professional Account? And what's the correct App-Type for that? I only can choose "Multi Folios", "Multi Folios with iTunes Abonnement", "Adobe Content Viewer".
Thanks for help

Hi Phillipe,
you need to rebuild your app using DPS App Builder if you want to change the app type, it does not automatically change when you switch to Professional Edition. You will then also have to resubmit it to the App Store.
Professional Edition allows you to create an app for iPad and iPhone. The app type depends on the kind of content you are offering with your app. Multiple versions of the same folio aimed at different devices are called renditions. You would need to choose "Multi Folio" for that. If you want to enable your readers to subscribe to your publication you would need to select "Multi Folio with iTunes Subscription".
Your second question cannot be answered comprehensively in a forum post as it involves just too many things. There is a lot of documentation available on the DPS help pages on the topics of the different app types, app creation and app distribution. Maybe start with this article Understanding different types of DPS apps and take it from there. There is also a Publishing Companion Guide available to download from the the DPS Dashboard which I can recommend.

When will single edition apps be available on Android, Amazon Fire, and Blackberry Playbook?

When will single edition apps be available on Android, Amazon Fire, and Blackberry Playbook? This is very important as we were told we would soon be able to publish on all devices and not just using the in-app service. My company is currently using the Professional Edition of Adobe DPS.
Thank you and best wishes,
Alex Rullo

Single-Folio-Apps (created with the Single-Edition or a professional licence) include the folio itself — resulting in a big app size.
Currently, the Android Market has a 50MB limit for .apk-Apps. (http://www.google.com/support/androidmarket/developer/bin/answer.py?hl=en&answer=113469)
At the Google IO this year they talked about raising this limit up to 4GB, but that is more complicated. the app itself still has 50MB of allowed size, but there are additional data handled by the android market that can be downloaded upon starting the 50MB .apk app from the android market.
that targets games mostly. Adobe has to think about a way to split up viewer and content to make use of this feature.
However, Multi-Folio-Apps are currently possible (only with Pro Edition) on Android. They are relatively small (2-5 MB) and the .folios are comming from the adobe servers (download costs!). You need to create a new role/magazine in the account administration and publish your app as a multi folio app.
—Johannes

Can you create a single edition app with CC Enterprise?

My company have Creative Cloud Enterprise edition and I would like to create a simple single edition app. It's going to be a one off free app and I have no requirement for all the bells and whistles that Enterprise offers plus with it being free it would cost me because of the $0.30 per download fee. Does anyone know if this can be done or am I going to have to start looking at alternatives?

You could sign up for the full version of Creative Cloud which will enable you to build a Single Edition app before that support is removed from Creative Cloud on May 1st. You'd create a new app in InDesign using the Create App menu item in Folio Builder Panel. After you create the app and submit it you could then cancel your Creative Cloud subscription.
Note that you would need to get support to help you set the version number of your new app high enough to replace your existing app in iTunes. If you plan to go the CC route let me know and I can assist in making sure the version number is updated on your app appropriately.
Neil

Single edition App

Hi,
I've a Professional Edition account.
I want to create a Single Edition App for iPhone but with my app builder a can select only "Più Folio". See attachment ("iPad_and_iPhone")
If I select only iPad I can create an App Single Edition. See attachment ("Only_iPad")
How it's possible.
I can't create a Single Edition App for iPhone??
Thanks
Berto

Single Edition is iPad only. All other platforms require a multi folio app.
Bob

If we upgrade to a Professional Edition DPS license can we create an unlimited number of Single edition apps for iPad, iPhone and Android devices?

I work for a organisation based in Sydney and we have a team license for creative cloud (single edition).
We have been producing single folio apps for the iPad and want to continue this through 2015.
At the moment we can only create apps for the iPad platform. If we upgrade to a Professional Edition DPS license can we create an unlimited number of Single edition apps for iPad, iPhone and Android devices?
We do not need multi-folio apps as we are not a publishing company.

Thanks Neil
I sent an email yesterday and am awaiting a reply. Here is my email for reference.
Matt
I work for a large organisation based in Sydney and we have a team license for creative cloud (single edition).
We have been producing single folio apps for the iPad through Indesign and the App builder. We now want to produce apps for iPhone, iPad and Android devices.
If we upgrade to a Professional Edition DPS license can we create an unlimited number of apps for iPad, iPhone and Android devices?
We are not a publishing company so we will produce a small number of the apps. If you could get back to me with a solution and approx price that would be great.
Thanks for your time
Regards,
Matt

Update an Single edition app with different (pro) account

Hello,
I have question regarding updating SE apps.
1. From what I understand you can still create single edition apps for ipads after May 1st with a pro account, correct?
2. If I create an app now, with my CC account, can I later, after May 1st, create a professional account under a different name (company name, not mine) and update my old app? (assuming that my apple account and certificates stays the same)
Thank you
Alex

1. Yes.
2. Yes.
Neil

Single Edition App rejected!

I just had my single edition app rejected by apple.
Here's the reported problem:
Your app has the UIFileSharingEnabled key set to true in the Info.plist, but this feature is not functional.
When file sharing is enabled, the entire Documents folder is used for file sharing. Files that that are not intended for user access via the file sharing feature should be stored in another part of your application's bundle. If your application does not require the file sharing feature, the UIFileSharingEnabled key in the Info.plist should not be set to true.
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to prepare any symbolicated crash logs, screenshots, or steps to reproduce the issues for when the DTS engineer follows up. For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.
Any ideas how I fix that? Is that even an option in the Viewer Builder?
Thanks in advance for any help.

Bob,
Our app was rejected AGAIN and for the same reason!. I went through the steps in the builder again, and downloaded a new distribution zip file to submit to apple. Is there any way I can verify that this flag will not be set before I submit to Apple again? Waiting a week in between app rejections is pretty painful, and frustrating. Agan, ours is an Enterprise account with entitlements enabled for a mulit-issue publication.
Feb 8, 2012 04:50 PM. From Apple.
2.3
We found that your app did not achieve the core functionality described in your marketing materials or release notes, as required by the App Store Review Guidelines.
Your app has the UIFileSharingEnabled key set to true in the Info.plist, but this feature is not functional.

Problem with single edition App v32

I'm trying to create a single edition App using v32, but when I download the ".ipa" and transfer to my iPad the app opens in blank.
It seams that there is no folio inside it, but I have already tried with different folios and zips, and the same problems occurred.
Can anyone help me?
I already have an App and I'm editing the App with the new folio to update it.
I'm testing in an iPad air with iOS8.
I don't know what can I do to fix it.

hi Bob,
Thanks for response. It is so frustrating.
This is the rejection message i got. I am only trying to update an existing iPad only app.
Have latest version of everything. And i did a complete rebuild but have re-linked them all and then done the build (viewer version 32).
Get no errors when i build and the development and distribution app are put onto my mac.
when i look in my adobe viewer on iPad it is fine. but when i try and look at the loaded .ipa ..i get splash screen then blank screen...

Devloper app (.ipa) created to test, but I can't transfer Single edition app to updated version

Hi
I went through the process of creating the developer and distribution app. I wanted to test the distribution app before I upload to the store. You need to use a "Built-in Single Edition App" licence from Adobe to create the developer and distribution app.
Once tested we found a minor mistake. But once I rebuilt the app to create another developer file to test I found I could not use the same SIngle Edition App serial number, or transfer it, or even delete the original file and try again.
It seems a bit harsh that the process allows you to create a test file, but if you use single edition you can't change anything at that point any way.
Is there any way around this?
Regards

See http://forums.adobe.com/thread/1327845, and send a private message to Lohrii Alo. He can assist.
Neil

Will newly created single edition apps run on ipad 1?

Hello,
I am creating a single edition app for the iPad. WIll it run on an iPad 1 (without iOS8 installed) all the way through to the Air?
Or are any apps now created just compatible with the new OS?
Thanks!

DPS apps you create at this time support iOS 6 through iOS 8. The iPad 1 can't upgrade from iOS 5 to iOS 6, so DPS apps don't work on those old devices. But the iPad 2 and later can run iOS 6 (and later).
As a rule of thumb, DPS apps support at least the two most recent iOS versions.

Selling Single Edition App

Hi,
I want to make a single edition app that will be free at start but later I will update the app and turn it to a paid app.
Those that have downloaded the app will get a notification about the new version and will need to pay to get it?
Thanks!

You may also create a demo app and then update it (submit new version with updated folio inside) with the link/info to the new paid app, so those who already have the demo and updated it will be aware of the new paid app available.

Updating serial number single edition app?

Hello,
SO I designed an app for a client. They wanted to use single edition. I built the app out and put in the serial number from adobe. After building out the app and testing it we realized we needed to make some changes. SO the changes have been made. Everything is finalized and approved. I went to rebuild the app. I can't, it needs an updated serial number. Ok, not a problem...I asked this question on this forum earlier and was told to contact tech support and they would handle this. They haven't helped at all. They said that the single edition doesn't support updating an app. They said that we need to use the professional edition. Look, I understand why they don't let people constantly update the single edition app. But we haven't even published this app to the Apple store yet. We built a test app and upon realizing we needed to fix a few things, want to just simply update it so we can actually publish it. Everybody we talked to today has nothing to offer in terms of help.
We called the sales phone number. They have no idea what is going on. They don't even know the cost of the professional Edition. We ask them for a page where we can look at pricing. Oh guess what, that page doesn't exist yet. I guess they haven't gotten around to having a page where people can compare pricing options.
The client is getting frustrated and so am I. Can anyone help me contact someone who knows what they are talking about as far as reissuing a serial number for a product that hasn't even been used to publish an app in the app store yet?
And yes, I know that the CC subscribtion makes more sense. I didnt make that call. The client did. He made it based on the non-help of the sales team at Adobe when he decided to make this app. Just looking for a little help from anybody so we can wrap this project up.
I have already suggested the next time that he join the CC. That doesnt help us right now.
Thanks.

Hi 5rockets I've PM you with more details

Switching from multi-folio to single edition app

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