Switching plans

I currently have the single app, Photoshop, with a 1 year plan. I was wondering if I could switch to the photography plan, Photoshop and Lightroom?

No, there's no fee involved when switching plans.
I've processed the switch and your new contract for the Photography plan will start today for $9.99 per month + tax. You will receive a credit of $7.08 for the unused time on the original plan.
You will need to sign out from the CC desktop app and sign in again to activate the new plan.
Kind regards
Bev

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Help!!! Switched plan, lost phone number, can't get it back

Over a month ago, I switched plans for my husband and myself - no new phones, just different pricing. Everything went smoothly for my phone, but my husband's number stopped working. The last five weeks have been a never ending hell of calling "customer service" or going into the local store only to be told it would be fixed, "tomorrow", "in a couple days," or "starting in the next billing period." I have no idea why/how it can be this complicated, although I do now that at one point Verizon had the wrong identification code for the phone...which came from Verizon's records. Having already wasted over 15 hours on the phone or in the local Verizon store, I'd be happy to give up the number just so my husband could have a working cell phone (we have no idea how many text phone calls have gone unanswered in the last 5 weeks, but have had numerous - "why didn't you respond to my text moments") except for the fact that so many other things are tied to that number (credit card and bank accounts, etc.). I'm wondering if anyone has had similar problems and has advice on how to get Verizon to actually fix things, or at least acknowledge that is not unreasonable to expect a working phone within 5 weeks of switching Verizon plans!!!

never fixed, we both have basic phones. Have spent over 20hrs talking to customer service on every weekend for last 2 months. I have been told three weekends in a row that my case has been flagged (I think they say escalated) and that somebody will call me back the next week...guess what nobody every calls. I wish we could switch carriers at this point, but nobody else gets coverage in our medium sized town. Mamma warned me about monopolies.

How can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

how can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

Locking this discussion. Please see my response at how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa.
John T Smith please feel free to also reference this discussion. I believe it partly explains the frustration individuals face when attempting to cancel their membership.

I want to buy the Creative Cloud Photography plan that includes Photoshop and Lightroom but I currently have a plan $9.99 a month that includes only Photoshop CC. How do I switch plans?

If you're already on an installment plan for $9.95 per month that includes only Photoshop CC, how do switch plans to obtain the combination Photoshop and Lightroom plans for the same price?
Thanks,
Dennis

Cancel old and buy new is the only way I know, but you MAY be able to exchange
Return, cancel, or exchange an Adobe order

I am on a 22€ plan and looks to me like the 12€ would be good enough for me. Can I switch plan ? how do I do it?

I am on a 22€ plan and looks to me like the 12€ would be good enough for me. Can I switch plan ? how do I do it?

Cancel what you don't want and buy what you do want
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I signed up for InDesign but actually need PhotoShop more. Can I switch plans?

I signed up for a monthly plan of InDesign but need PhotoShop instead. Can I switch plans?

Try using this link to get to CC Product Support, and chat with an Adobe rep:
Contact Customer Care

How can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa

how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not available on my screen

Keensy I have requested a member of our support team contact you directly via telephone. Once I was able to review the correct account it appears our support team has tried multiple times to contact you. I would recommend checking your SPAM filtering in case you need to receive additional messages from our support team.
I did request that you be contacted via telephone. I am sorry for all of the difficulties which you have faced.
For future viewers of this discussion when contacting our support team at Contact Customer Care it is imperative that you be logged in under the account tied to your membership/subscription. While there is cancelation options available you will have an increased chance of being offered an opportunity to contact our support team if your account entitlement can be verified. For this to be done you will need to be signed into the same account as your membership/subscription/registered software title.

Have 4 phones on ALLTEL Family, want to upgrade 2 to iPhone. Do we all have to switch plans? Can we stay on one bill?

Hello,
My parents sister and I currently use the old Alltel Family National Freedom 900 plan and have four basic phones. We would like to upgrade 2 of the phones to iPhones and leave the other two phones as basic. Do we need to change plans? Would we need to switch all four of us to a More Everything plan? Or is it now possible to have the two basic phones stay on the old ALLTEL plan and use More everything for the 2 smartphones/iPhones AND keep everything on one bill?
To restate slightly, can this transaction be done online, and will the website calculate the total monthly service charge per month for all 4 phones at checkout (hopefully using the 2 mentioned plans)?
So far, I've run through the process, and it looks surprisingly possible. But I am very wary of clicking the red button without assurance. This may need to be sorted out at a store.
Sincerely,
Mike

It is possible but you cannot have 2 family share plans on one acct, you can do single line plans for the upgraded phones and leave the other 2 if they are on a share plan, or move all to the more everything share plan, or you could move 2 lines to a sub account so that you are under the same account but you will get 2 separate bills. I would definitely go to a store or call if that is easier for you to go over all your options, good luck :)

Is there a way to switch plans?

Hey. I took my girlfriend to the movies for her birthday, and I don't have enough for the $14 unlimited plan this month, but I have enough for one of the cheaper plans for this month. Is there a way to switch to switch to one of those for now?

The issue of cross store purchasing comes up frequently so I'll just quote one of the most complete explanations (courtesy of Dave Sawyer) from the many given:
In order to buy from any given country's iTunes Music Store you must be able to show some form of residency which would be either:
a) a credit card with a billing address in that country, or
b) a mailing address in that country and a gift certificate or a prepaid card that was bought in that country.
If you cannot fulfill one of these two sets of conditions, you will not be able to purchase from any given country's iTMS.
.......this is due to restrictions placed on Apple by the record companies and other rights holders (who are often completely different from country to country and so all require their own individual negotiations and contracts), not by Apple's choice. And this also applies to all the legal download stores that carry major-label content, not just the iTMS.

Switch plan(from Photoshop to Premiere)

Hello, today I just purchased the monthly Creative Cloud plan to use Premiere Pro CC.
However, I was not aware that I had to select a specific product(in my case I should have selected Premiere Pro) and Photoshop was selected as default.
I do not neet Photoshop, and I want to switch it to Premiere Pro plan asap. I have not used or even tried opening Photoshop since my purchase.
To whom should I talk and what should I do?
Thank you

Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help

How to switch Planning to new Oracle schema?

We are on Planning 9.3.1 and we created a new Planning application on our Disaster Recovery Server. However, we created it to use the wrong data source. We then used Data Source configuration utility to create a new data source pointing to a new Oracle Schema. How do we switch our Planning application to use this new Data Source instead of the old incorrect one? (The new Data Source has HSP tables from our Production server. We are trying to replicate Planning on Disaster Recovery Server).
thanks in advance.

Thanks John Goodwin for solving my problem using "out of the box" thinking. Reconfiguring my datasource to point to new schema did the trick.
However, my datasource name is confusing (it has the name of the wrong Oracle schema). The more elegant way is to rename the datasource name in HSPsys_datasource.

Switching plan from Single app Plan to Photography Plan

I just switched my plan from single app Photoshop $19.99/month plan to the Photoshop & Lightroom $9.99/month plan because I don't use everything on the larger plan. My original renewal date was in either June or July. Will I be charged fees for changing my plan today?

HI Sarah,
I checked your account information. No, you will not be charged fees for changing the plan. You are continuing to use the same product but at a cheaper rate. Enjoy using the software.
Thanks
Scott

I bought Premiere by switching plans after the trial ended but it still asks me to buy Premiere

PremierePro trial ran out so I upgraded from Photography Plan to Student Plan but PremierePro is still acting like it hasn't been paid for by me switching to a Student Plan. What should I do? Thanks

Hi boggotomm,
For this specific case, please contact support: Contact Customer Care
Thanks,
Kevin

Switch plan to prepaid

how do i switch a phone from a plan to prepaid?

Hi robbies,
I understand that some customers feel more comfortable with a prepay account. As circastreep indicated (thank you!), this is possible. When you are ready to switch from postpay to prepay please call 800-922-0204 and our representative will first check if your wireless number is eligible to be ported to a prepay account. If not eligible to be ported to a prepay account you can always get a new number for your prepay account.
Please note that if your current contract has not been completed you will incur an Early Termination Fee based on the time remaining on your contract and our representative will be able to determine the exact amount when you call.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

Upgrading Early/Switching Plans

Currently, I'm on a family plan with 3 total lines. I'd like to transfer an upgrade to my line, but the other two lines on the plan would like to switch carriers at the end of the contract. Can I use the upgrade now on my line and stay with Verizon another 2 years while the other lines can switch at the end of the current contract in a couple months? This is mainly an issue because I'd like a new phone since my current one is not working well anymore and I don't want to pay full price while I have an upgrade lying around.

10mbroconier wrote:
So, the fact that the line I want to upgrade is part of a family plan is irrelevant?
You said you want to "transfer" an upgrade to your line - which implies that your line is currently NOT eligible to upgrade. You also stated that the other two lines want to leave at the end of "the" contract - are they currently eligible to upgrade?
Each of the three lines has it's own contract, contract end, and upgrade eligibility. IF you use one of the other two lines to upgrade your phone, the other line's contract will be extended, and they would then pay a hefty ETF to leave Verizon for another carrier.
If the other two lines are currently out of contract, and they want to leave, they can do so now without penalty. Your best bet is to find a good used phone, or borrow one from someone until your line becomes eligible to upgrade, or simply forget the upgrade and buy something from eBay or swappa,com and have no worries about a contract once yours expires.

Switching plans

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