Switching Responsibilities Takes 2-3 minutes

Hi,
We have an R12.1.3 Oracle Apps Instance with 11g Database.
The overall performance of the instance is fine. However, when Users try to switch the responsibility, they are facing serious performance issues. When they click on the Switch Responsibility Function (button marked with a Cap) and then choose a new responsibility, it takes 2-3 minutes to actually switch the responsibility and the application(i.e. a particular User's session on his desktop) is totally hanged during that time.
Could someone help to resolve this issue.
Thanks.

Hi,
Please see
After Upgrading to EBS 11i RUP6 or EBS R12 with a 10g / 11g RDBMS, "Switch Responsibility" (Top Hat) Takes Much Longer In Forms [ID 745701.1]
If it helps.
Thanks

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