SX10 - calling with no audio and video

Hi
I have problem with SX10.
SX10 with load TC7.3.1.8a4696f. The device is registered at CUCM 10.5.2 with no problems.
And the probblem is:
I cant make calls from ipPhones (SCCP) to SX10 but i can call ipPhone from SX10 (!). Phone is ringing but no audio and video stream is starting.
I also have SX20 but in this case everything is working fine.
Where i should start toubleshooting?

Yes, Actually the problem was firewall rule! 
The main problem was that these two endpoints didnt saw each other. ( Ping - Packet loss )
Signalling was working fine because both of them got ping CUCM but not each other :)
So problem is solved.
Thanks.

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  • [SOLVED ]SX10 TC7.3 no audio and Video when calling

    Hi,
    I have very wierd issue with one sx10(TC7.3.0) endpoint. When I make a call to another sx10 (TC7.1.4) then signalling works fine and call is connected but there is no audio and video.It is not working even when I call to some external different type video endpoint. I noticed that there is no receiving info about audio and video but transmit codecs and other info looks correct. 
    Hope someone can help me to troubleshoot the problem.
    More info about my solution:
    I use CUCM with VCS-c and VCS-E. All endpoints are registered to CUCM. I have 16 SX10 endpoint with TC7.1.4 and one TC7,3,0. I think upgrading all endpoint to TC7.3.0 is not the solution because there are problems also with all other types enpoints.

    Yes, Actually the problem was firewall rule! 
    The main problem was that these two endpoints didnt saw each other. ( Ping - Packet loss )
    Signalling was working fine because both of them got ping CUCM but not each other :)
    So problem is solved.
    Thanks.

  • Problems with iChat audio and video with Airport extreme

    I am trying to use iChat video and audio between a Macbook Pro and macbook running 10.5.4 through airport extreme. When we attempt to do this it constantly says the other person has declined or hangs. I have also tried to contact people overseas and am getting same problems. I am connected to ADSL 2wire gateway modem directly to Airport extreme. Please can anyone help - like Ralph

    Also get this error if it means anything:
    Date/Time: 2008-08-19 23:05:33.864 +1000
    OS Version: 10.5.4 (Build 9E17)
    Report Version: 4
    iChat Connection Log:
    2008-08-19 23:03:03 +1000: AVChat started with ID 3815705052.
    2008-08-19 23:03:03 +1000: [email protected]: State change from AVChatNoState to AVChatStateWaiting.
    2008-08-19 23:03:03 +1000: 0x18787540: State change from AVChatNoState to AVChatStateInvited.
    2008-08-19 23:03:17 +1000: 0x18787540: State change from AVChatStateInvited to AVChatStateConnecting.
    2008-08-19 23:03:17 +1000: [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
    2008-08-19 23:04:09 +1000: 0x18787540: State change from AVChatStateConnecting to AVChatStateEnded.
    2008-08-19 23:04:09 +1000: 0x18787540: Error -8 (Did not receive a response from 0x18787540.)
    2008-08-19 23:04:09 +1000: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
    2008-08-19 23:04:09 +1000: [email protected]: Error -8 (Did not receive a response from 0x18787540.)
    Video Conference Error Report:
    22.654537 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    29.658904 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    36.663750 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    43.667773 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    50.670960 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    Video Conference Support Report:
    6.412419 @Video Conference/VCInitiateConference.m:1583 type=2 (00000000/0)
    [Connection Data for call id: 1 returns 1
    14.630841 @Video Conference/VCInitiateConference.m:1598 type=2 (00000000/0)
    [Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
    14.637727 @Video Conference/VCInitiateConference.m:1702 type=2 (00000000/0)
    [Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
    20.653719 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK5b21a93768d17eeb
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=618288268
    Call-ID: 349b1e26-6def-11dd-b54a-f66a694c4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    21.154247 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK5b21a93768d17eeb
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=618288268
    Call-ID: 349b1e26-6def-11dd-b54a-f66a694c4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    22.155024 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK5b21a93768d17eeb
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=618288268
    Call-ID: 349b1e26-6def-11dd-b54a-f66a694c4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    27.658237 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:46108 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK781de03f79f164cc
    Max-Forwards: 70
    To: "u0" <sip:user@rip:46108>
    From: "0" <sip:user@lip:16402>;tag=1531656948
    Call-ID: 38c7aed8-6def-11dd-b54a-970272814012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    28.158856 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:46108 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK781de03f79f164cc
    Max-Forwards: 70
    To: "u0" <sip:user@rip:46108>
    From: "0" <sip:user@lip:16402>;tag=1531656948
    Call-ID: 38c7aed8-6def-11dd-b54a-970272814012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    29.159651 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:46108 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK781de03f79f164cc
    Max-Forwards: 70
    To: "u0" <sip:user@rip:46108>
    From: "0" <sip:user@lip:16402>;tag=1531656948
    Call-ID: 38c7aed8-6def-11dd-b54a-970272814012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    34.663932 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:56757 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK7e3abd12406db57f
    Max-Forwards: 70
    To: "u0" <sip:user@rip:56757>
    From: "0" <sip:user@lip:16402>;tag=309819641
    Call-ID: 3cf4d1ca-6def-11dd-b54a-e982f8654012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    35.164647 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:56757 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK7e3abd12406db57f
    Max-Forwards: 70
    To: "u0" <sip:user@rip:56757>
    From: "0" <sip:user@lip:16402>;tag=309819641
    Call-ID: 3cf4d1ca-6def-11dd-b54a-e982f8654012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    36.165535 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:56757 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK7e3abd12406db57f
    Max-Forwards: 70
    To: "u0" <sip:user@rip:56757>
    From: "0" <sip:user@lip:16402>;tag=309819641
    Call-ID: 3cf4d1ca-6def-11dd-b54a-e982f8654012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    41.668122 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK33ec8ee4205852f1
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1197349012
    Call-ID: 4121b344-6def-11dd-b54a-fc972d2d4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    42.168916 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK33ec8ee4205852f1
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1197349012
    Call-ID: 4121b344-6def-11dd-b54a-fc972d2d4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    43.169485 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK33ec8ee4205852f1
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1197349012
    Call-ID: 4121b344-6def-11dd-b54a-fc972d2d4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    48.670416 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK5e9abf965653531d
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=603487497
    Call-ID: 454e3ba4-6def-11dd-b54a-e373bbf44012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    49.170939 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK5e9abf965653531d
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=603487497
    Call-ID: 454e3ba4-6def-11dd-b54a-e373bbf44012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    50.171703 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK5e9abf965653531d
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=603487497
    Call-ID: 454e3ba4-6def-11dd-b54a-e373bbf44012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 730
    v=0
    o=jbourne 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:522646057
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:1218561625
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000042 @:0 type=5 (00000000/16402)
    [Local SIP port]
    56.670540 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 160 bytes of local IP and port data (4 entries). Remote data was 0 bytes (0 entries).
    Binary Images Description for "iChat":
    0x1000 - 0x23bfff com.apple.iChat 4.0.5 (608) /Applications/iChat.app/Contents/MacOS/iChat
    0x2bc000 - 0x32afff com.apple.Bluetooth 2.1 (2.1f17) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x376000 - 0x4c9fff com.apple.viceroy.framework 363.2.11 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
    0x538000 - 0x577fff com.apple.vmutils 4.1 (104) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x599000 - 0x5b2fff com.apple.frameworks.preferencepanes 12.1 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
    0x5cc000 - 0x606fff com.apple.remotedesktop.screensharing 1.0 /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/ScreenShar ing
    0x616000 - 0x62afff com.apple.ScreenSaver 2.1 /System/Library/Frameworks/ScreenSaver.framework/Versions/A/ScreenSaver
    0x63b000 - 0x659fff libexpat.1.dylib /usr/lib/libexpat.1.dylib
    0x661000 - 0x6d3fff com.apple.iLifeMediaBrowser 1.0.8 (212) /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
    0x711000 - 0x742fff com.apple.iChatCommonGUI 4.0.5 (608) /System/Library/PrivateFrameworks/iChatCommonGUI.framework/iChatCommonGUI
    0x76b000 - 0x76efff com.apple.BezelServicesFW 1.4.832 /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
    0x779000 - 0x784fff com.rogueamoeba.audiohijackserver.hermes 2.1.0 /usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server
    0x7f0000 - 0x7f5fff com.apple.iChat.Styles.Balloons 4.0.3 (608) /Applications/iChat.app/Contents/PlugIns/Balloons.transcriptstyle/Contents/MacO S/Balloons
    0x908000 - 0x90bfff com.apple.iChat.Styles.Boxes 4.0.3 (608) /Applications/iChat.app/Contents/PlugIns/Boxes.transcriptstyle/Contents/MacOS/B oxes
    0x912000 - 0x918fff com.apple.iChat.Styles.Compact 4.0.3 (608) /Applications/iChat.app/Contents/PlugIns/Compact.transcriptstyle/Contents/MacOS /Compact
    0x920000 - 0x922fff com.apple.iChat.Styles.Text 4.0.3 (608) /Applications/iChat.app/Contents/PlugIns/Text.transcriptstyle/Contents/MacOS/Te xt
    0x14a08000 - 0x14b26fff com.apple.RawCamera.bundle 2.0.8 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x14b3d000 - 0x14b42fff com.apple.CoreGraphics 1.351.32 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x14b6b000 - 0x14b74fff com.apple.IOFWDVComponents 1.9.5 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
    0x14b85000 - 0x14b88fff com.apple.audio.AudioIPCPlugIn 1.0.4 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x14b8e000 - 0x14b93fff com.apple.audio.AppleHDAHALPlugIn 1.5.7 (1.5.7a24) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x16354000 - 0x1638ffff com.apple.QuickTimeFireWireDV.component 7.5 (861) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
    0x1639a000 - 0x163c7fff com.apple.QuickTimeIIDCDigitizer 7.5 (861) /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
    0x163d2000 - 0x1641cfff com.apple.QuickTimeUSBVDCDigitizer 2.1.7 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
    0x16443000 - 0x165c5fff com.apple.opengl 1.5.6 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x165f3000 - 0x16957fff com.apple.GeForce8xxxGLDriver 1.5.28 (5.2.8) /System/Library/Extensions/GeForce8xxxGLDriver.bundle/Contents/MacOS/GeForce8xx xGLDriver
    0x16c91000 - 0x16cadfff com.apple.opengl 1.5.6 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
    0x17f0e000 - 0x180c4fff com.apple.audio.codecs.Components 1.6.3 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0x1962e000 - 0x19631fff com.apple.iokit.IOQTComponents 1.6 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
    0x1a95b000 - 0x1a977fff com.apple.QuartzComposer.ExtraPatches 2.1 (106.5) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/Resources/ExtraPatches.plugin/Contents/MacOS/ExtraPatches
    0x1a989000 - 0x1a9a6fff com.apple.audio.midi.CoreMIDI 1.6 (42) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
    0x1aae3000 - 0x1aaf0fff com.apple.QuartzComposer.Backdrops 1.1 /System/Library/Graphics/Quartz Composer Patches/Backdrops.plugin/Contents/MacOS/Backdrops
    0x8fe00000 - 0x8fe2dfff dyld /usr/lib/dyld
    0x90003000 - 0x9000afff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x9000b000 - 0x9001bfff com.apple.speech.synthesis.framework 3.7.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9001c000 - 0x9005bfff com.apple.ImageIO.framework 2.0.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x90130000 - 0x9014cfff com.apple.IMFramework 4.0.5 (582) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
    0x9014d000 - 0x90184fff com.apple.SystemConfiguration 1.9.2 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x90185000 - 0x90189fff com.apple.ImageIO.framework 2.0.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9018a000 - 0x9018afff com.apple.CoreServices 32 /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9018b000 - 0x90192fff libbsm.dylib /usr/lib/libbsm.dylib
    0x90193000 - 0x901d4fff com.apple.CoreGraphics 1.351.32 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x901d5000 - 0x902a0fff com.apple.ColorSync 4.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x902a1000 - 0x902a1fff com.apple.audio.units.AudioUnit 1.5 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x902a2000 - 0x902b2fff com.apple.LangAnalysis 1.6.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x902b3000 - 0x902f9fff com.apple.Metadata 10.5.2 (398.18) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x902fa000 - 0x906b8fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x906b9000 - 0x906bdfff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x906ca000 - 0x90755fff com.apple.framework.IOKit 1.5.1 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90756000 - 0x90762fff com.apple.opengl 1.5.6 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x90793000 - 0x907befff libauto.dylib /usr/lib/libauto.dylib
    0x907bf000 - 0x90e5bfff com.apple.CoreGraphics 1.351.32 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x90e5c000 - 0x90e6afff libz.1.dylib /usr/lib/libz.1.dylib
    0x90e6b000 - 0x90f50fff com.apple.CoreData 100.1 (186) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x90f51000 - 0x90f59fff com.apple.DiskArbitration 2.2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x90f5a000 - 0x90f84fff com.apple.CoreMediaPrivate 9.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
    0x90f85000 - 0x90f86fff libffi.dylib /usr/lib/libffi.dylib
    0x90f87000 - 0x90f87fff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x90f88000 - 0x90fe1fff com.apple.opengl 1.5.6 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x90fe2000 - 0x90ff5fff com.apple.IMUtils 4.0.5 (582) /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
    0x90ff6000 - 0x9111afff com.apple.audio.toolbox.AudioToolbox 1.5.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9111b000 - 0x9111dfff com.apple.CrashReporterSupport 10.5.2 (157) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x9111e000 - 0x91124fff com.apple.print.framework.Print 218.0.2 (220.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x91125000 - 0x91181fff com.apple.htmlrendering 68 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x91182000 - 0x911fcfff com.apple.print.framework.PrintCore 5.5.3 (245.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x911fd000 - 0x911fffff com.apple.ImageIO.framework 2.0.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91200000 - 0x91521fff com.apple.QuickTime 7.5.0 (861) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x91522000 - 0x919f5fff com.apple.opengl 1.5.6 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x919f6000 - 0x91a25fff com.apple.AE 402.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x91a26000 - 0x91ab9fff com.apple.ApplicationServices.ATS 3.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x91aba000 - 0x91abafff com.apple.MonitorPanelFramework 1.2.0 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x91abb000 - 0x91bf2fff com.apple.imageKit 1.0.1 (1.0) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    0x91bf3000 - 0x91c04fff com.apple.CFOpenDirectory 10.5 /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    0x91c05000 - 0x91cbffff com.apple.CoreServices.OSServices 226.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x91cc0000 - 0x91cc3fff com.apple.help 1.1 (36) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x91cc4000 - 0x91d1efff com.apple.CoreText 2.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x91d1f000 - 0x91d26fff com.apple.agl 3.0.9 (AGL-3.0.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x91d27000 - 0x91d76fff com.apple.QuickLookUIFramework 1.3 (170.7) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
    0x91d77000 - 0x9210dfff com.apple.QuartzCore 1.5.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9210e000 - 0x921c0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x921c1000 - 0x921e0fff com.apple.ImageIO.framework 2.0.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x921e1000 - 0x925f1fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x925f2000 - 0x9260afff com.apple.openscripting 1.2.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x926ec000 - 0x9270afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
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              /Users/username/Library/Logs/Microsoft-Lync-x.log (This file is present only if you turned on Lync Logging.)
              /Users/username/Library/Logs/Microsoft-Lync.log
    4.  In your Documents folder, remove the following:
              /Users/username/Documents/Microsoft User Data/Microsoft Lync Data
    5.  Optionally, also remove Microsoft Lync History:
              Users/username/Documents/Microsoft User Data/Microsoft Lync History
              Note: This optional step will delete saved conversations. For Mac users, the conversation history is not saved to the Exchange account, but instead is saved locally
    to the Mac.
    6.  Open Keychain Access from the /Applications/Utilities folder:
         1. Delete any keychains on the left that look like the following, where emailaddress is your email address: 
    OC__KeyContainer__emailaddress
         2. In your Login keychain, delete the following, where emailaddress is your email address: 
    emailaddress.cer
    7.  In the /Users/username/Library/Keychains folder, delete all files that look like the following, where emailaddress is your email address: 
    OC__KeyContainer__emailaddress  
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information
    found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

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