SX20 with external microphone

Hi all,
Does anyone else ever encounter the scenario where a client wants to connect only one peripheral to a wall-mounted SX20, but also have a ceiling microphone? Should this solution really require an Integrator codec?
People connect all brands of PCs to SX20 codecs. Why should the SX20s not be able to accept different brands of microphones?
Cisco...can you help at all? Is there a workaround available?
Thank you.

People connect all brands of PCs to SX20 codecs. Why should the SX20s not be able to accept different brands of microphones?
Hi Ben, welcome to Cisco Support Community!
The microphone inputs of SX20 are not standard audio interfaces, that's why you cannot connect another standard microphone to them. Have you ever realized that Cisco Telepresence Microphones used with SX20 have mute button? This is one the reasons why the inputs are not standard.
With regards audio PC input, it is a standard audio interface, that's why you can connect any device to it. However, it is not recomended to connect a microphone to this input, because it is not designed for this purpose, so that you can have problem with echo.
SX20 is not designed to the kind of room you have. I would also suggest you an integrator package solution, such as C40/60.
Regards
Paulo Souza
Please rate replies and mark question as "answered" if applicable.

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SX20 with external microphone

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