SX80 Audio Volume Became low

I am using SX80 unit with projector connected with 50' HDMI cable, and the main audio also comes out from projector over HDMI. I am also getting another audio out to external amplfier+ speaker set to the back side of the room ( this is faily large room).
Suddenly I came across that the audio volume over the projector ( though HDMI) became very low. But the audio over "line out" was still OK. I was not able to figure out why this became low; I even tried TC console, and nothing I could do there to get normal audio out.
Everything became normal after a factory reset. Does anyone had similaro experience with SX80 ?
Thanks, Nick.

At a guess, I'd say that the SX80 is echo cancelling as it's hearing itself back through the microphones too much.
We've seen this quite a few times on various models of endpoint - and the end users usually think "I can't hear, so I'll turn the volume up" which often makes the problem worse.  Turning the volume down on the display device, and the endpoint, usually resolves the issue.
PS Your question would be better placed in the TelePresence section of the forums where these devices are more actively discussed than in the Other Collaboration section you have posted in.  If the above has not answered your question, I'd suggest you move your discussion over there.
Wayne
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