Symantec Endpoint Encryption 11 Installation Error

Hey guys. I am trying to deploy the Symantec Endpoint Encryption 11 Manager onto a server.I run into the a problem when I have to specify the Windows domain account to use for database access.I enter the service account which has full admin rights to the SQL INSTANCE and I get the following error:The domain user credentials did not pass verification. Re-enter the user name, password, and or domain and try again.Weird thing is that when I enter my username and password it continues. It only seems to proceed with my username and password. I was following the HOW TOHEREin which they also used a service account. The username and password are correct. This is the same account that is used to run the services. Does it require a domain admin username and password?

To quote Lewis Carrol, from Alice’s Adventures in Wonderland: ‘Would you tell me, please, which way I ought to go from here?’ ‘That depends a good deal on where you want to get to,’ said the Cat. ‘I don’t much care where ’ said Alice. ‘Then it doesn’t matter which way you go,’ said the […]…Read MoreThe post Aligning Cyber Strategy to the Business appeared first on The State of Security.
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Symantec Endpoint Protection Manager Installer Information Script Error

hi
I can't install SEP Manager 14.1 in our windows 2012 R2 server I got an error during the installation.While was installing symantec endpoint production 14.01 , I am getting an error right at the end of the install. I understand that . I should do it with
vbs running for symantec installing. however I dont know How can I do it ?,
"Symantec Endpoint Protection Manager Installer Information - Error 1722. There is a problem with this Windows Installer package. A
program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunFIPSScript, location: c:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin\, command: C:\Windows\SysWOW64\...\FIPSMode.vbs"
-install"

Hi,
I am Chetan Savade from Symantec Technical Support Team.
I think you are talking about SEP 12.1 product. There is not any product by code 14.1.
With reference to mentioned issue there is a Public Kb available. Refer the following KB:
Symantec Endpoint Protection "Error 1722: There is a problem with this Windows Installer package..."
http://www.symantec.com/docs/TECH103131
Possible Solution as per KB: To fix the problem, run the Windows Installer CleanUp utility and then remove Symantec AntiVirus manually. Then, install Symantec Endpoint Protection again.
To learn how to obtain and use the Windows Installer CleanUp utility, read the
Microsoft article Description of the Windows Installer CleanUp Utility.
Click the entry for Symantec AntiVirus or Symantec Client Security, and then click Remove.
If more than one entry appears, remove the earliest program version first. After you remove all entries for Symantec AntiVirus and Symantec Client Security, remove Symantec AntiVirus manually.
To find directions for your version of Symantec AntiVirus, read
Manual uninstallation documents for Symantec Client Security products.
Symantec connect forum link to raise SEP related issue: https://www-secure.symantec.com/connect/security/forums/endpoint-protection-antivirus
Best Regards,
Chetan

LabView / DSC / FieldPoint with Symantec Endpoint Encryption Device Control

I am developing a LabView DSC based control program to communicate with multiple FieldPoint modules (cFP2200/cFP1808) for a client. Their IT department has implemented Symantec Endpoint Encryption Device Control ( http://www.symantec.com/endpoint-encryption-device-control ) and I was wondering if anyone has had experience with this software?
From what I have read and had explained to me, it is much more than an antivirus program. It operates at a very low level within Windows and restricts reading/writing to external devices, USB sticks, network shares, etc. It can also monitor / restrict network traffic and WiFi access.
Thanks,
Steve

Hi MillerMech,
I believe it will cause some errors to be thrown due to its restrictive nature. Symantec has a discussion forum which will most likely be more helpful:
http://www.symantec.com/business/support/index?page=home
Sunaina K.
Product Manager
Embedded Systems

Symantec Endpoint Encryption Web Server Configuration

-We have 20 computer but still i cant configure how to connect window to xp? -.-...... i would prefer for window 7 all so i can create easily ... cuz they want this 1 computer share to 1 computer for printer like that........ suggest? change all window 7....
-How to find license key in win xp and 7 ?
-Next step i want my job easily for backup files of all computer.........but the thing is they want to private there files in sharing..... i want all of them pass their files in one computer..... i need tips ..... thank you for replying ..... "i dont want to go all computer and plug in the hard drive so hassle -.-"
-can you gimme link for sound device installer because some of computer on their company have no sound....thank you for replying

Hello my fellow Spiceworks Avengers,I am seeking your help in figuring out my move to the virtual world (better late than never) for one of my clients.I currently have a Lenovo Thinkserver TS140, which is a small business server and Windows Server 2012 R2 running directly on the bare metal. This was done before I knew much about virtualization, and now I look back and I wish I can smack myself across the head for not going virtual then...The server is running Active Directory/DNS and is our only Domain Controller, hosting our QuickBooks data file, and is acting as a File Server. Please don't judge me too harshly as I will be immediately changing this configuration once I go completely virtual (E.g. adding multiple VM's for each role).The TS140 has an LSI MegaRAID 9266-4i http://www.newegg.com/Product/Product.aspx?Item=N82E16816118173...

Error code 1603 While deploying symantec Endpoint protection through MDT Task sequence as Install a single Application

Hi ,
Am getting Error code 1603 (fatal error during installation) while deploying the SEP through MDT task sequence . am not getting such issue regularly but some time am getting and need to be fixed.
Shailendra
Shailendra Dev

Hi,
I am Chetan Savade from Symantec Technical Support Team.
Logs can provide more detail info, as said earlier by MrBrooks provide SEP_Inst.log from the affected machine.
Adding Windows defender related articles if they can help you:
Keeping Windows Defender Enabled when Deploying and Installing Symantec Endpoint Protection Client package.
http://www.symantec.com/docs/TECH168501
Windows Defender startup type registry value is Manual instead of Disabled after installing Symantec Endpoint Protection
http://www.symantec.com/docs/TECH206793
How to prepare a Symantec Endpoint Protection 12.1.x client for cloning
http://www.symantec.com/docs/HOWTO54706
Best Regards,
Chetan

Failed to recover HP Probook 4530 after Macafee endpoint encryption fatal error

1. Explain the detailed description of the issue?
> I encrypted my hard drive using the hp protect tools, later i wanted do decryp it because it was slow, i used the hp protect tools administrator options to disable it ( i used the start up wizard or somenthing like that option) after i restarted my computer i got a massage at the boot up that say "MacAfee endpoint encryption fatal error: [0xEE0D0001] failed to read registry file", i restarted my computer and I got the same error after searching in the web i found a post in the HP forums where someone had the same problem and he he said he fix it by restoring the computer to factory settings, i tried the same using the HP recovery manager using ESC and then the key F11, the process of restoring my computer was running normal, but later i got a blue screen which i was not able to read because me computer restarted a few seconds after, later at the boot up now shows a message that says "the computer was restarted unexpectedly or encountered an unexpected error" and the only option that show that little window is to restart and that basically what it does it just starts as normal but soon after the windows logo it start to "load core services" and then that little message appears.
> 2. Since when are you experiencing this issue?
> since today 5/18/2012
> 3. Have you made any hardware or software changes to the notebook?
> i tried to disable the hard drive encryption provided by MacAfee using the HP protect tools
> 4. Have you performed any troubleshooting steps to resolve the issue?
> i tried to restore my computer to factory settings using the HP recovery manager
> 5. Any other information that is related to the issue?
> after all that happen i tried to use again the HP Recovery Manager but i can not i got a code error 0XC000000F, and it says that the problem may be solved by inserting the windows installer disk which i dont have, but i thing that the problem is that the hard drive still encrypted and that why i was unable to restore my computer
This question was solved.
View Solution.

1. Yes using dban will erase everything permanently.
2. I just used that adapter as a reference, so you know what is needed. Not sure what Best Buy is recommending, I don't trust that company at all.
call HP on the phone to order recovery discs 1-800-474-6836

BSOD on XP with Zenworks and Symantec Endpoint Protection

After upgrading to Symantec Endpoint Protection (SEP) we are getting Blue Screen after imaging.
We have SEP included in our image and after pushing the image to another computer, we instantly get a BSOD, when trying to boot up the newly imaged machine:
*** STOP: 0x00000024 (0x00190203,0x8A4B0DE8,0xC0000102,0x00000000)
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
For test purpose I have tried doing the imaging job with Ghost 2003. This works perfectly, so I guess it is the combination of SEP and ZfD that is causing the problem. If I exclude SEP from the image, imaging with ZfD works fine. Imaging with Symantec antivirus ver. 10 also works perfect.
Anyone out there running ZfD and SEP 11?
Environtment:
Windows XP SP3
ZfD 7.01 sp1 ir1 running on Netware 6.5
Symantec Enpoint Protection 11.0.3001.2224 (getting the same error with 11.0.2010.25)

There should an updated patch for ZDM7 available withing a few days. (ZDM7
SP1 IR3A HP1.)
I would strongly suggest testing with the updated files when they are
released.
The is a much newer Linux Kernal starting with IR3A which could effect your
problem.
If you are still seeing an issue, I would suggest opening a ticket with
Novell.
Unless somebody here happened to have a copy of SEP, helping here would be
tough.
But I have not heard of this issue myself, but anything is possible.
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
"martinusen" <[email protected]> wrote in message
news:[email protected]...
>
> After upgrading to Symantec Endpoint Protection (SEP) we are getting
> Blue Screen after imaging.
>
> We have SEP included in our image and after pushing the image to
> another computer, we instantly get a BSOD, when trying to boot up the
> newly imaged machine:
>
> *** STOP: 0x00000024 (0x00190203,0x8A4B0DE8,0xC0000102,0x00000000)
>
> Disable or uninstall any anti-virus, disk defragmentation or backup
> utilities. Check your hard drive configuration, and check for any
> updated drivers. Run CHKDSK /F to check for hard drive corruption, and
> then restart your computer.
>
> For test purpose I have tried doing the imaging job with Ghost 2003.
> This works perfectly, so I guess it is the combination of SEP and ZfD
> that is causing the problem. If I exclude SEP from the image, imaging
> with ZfD works fine. Imaging with Symantec antivirus ver. 10 also works
> perfect.
>
> Anyone out there running ZfD and SEP 11?
>
> Environtment:
> Windows XP SP3
> ZfD 7.01 sp1 ir1 running on Netware 6.5
> Symantec Enpoint Protection 11.0.3001.2224 (getting the same error with
> 11.0.2010.25)
>
>
> --
> martinusen
> ------------------------------------------------------------------------
> martinusen's Profile: http://forums.novell.com/member.php?userid=26795
> View this thread: http://forums.novell.com/showthread.php?t=345351
>

Cisco ISE 1.2 and Symantec Endpoint Protection

Hi Experts,
Good Day!
I'm just wondering if ISE 1.2 is able to detect an application/software in a laptop like the Symantec Endpoint Protection before giving the user an access to the network? Is it possible?
I tried to searched over the internet however, I can't find any documentation about it.
Thank you for your support.
Cheers,
Niks

hello ,have you checked posturing service of ISE , with ISE posture service enabled you can check Antivirus Installation , Antivirus Version/ Antivirus Definition Date etc . Check the following link for different Posture Assessment Options available
http://www.cisco.com/en/US/partner/docs/security/ise/1.2/user_guide/ise_pos_pol.html#wp2276381

Symantec Endpoint Protection 12.1 and Peopletools 8.53

Hello,
We're currently enabling virus scan for PT 8.53 with Symantec Endpoint Protection (SEP) v12. However, we are unable to configure it correctly. Our set up looks like this:
* PS webserver is insatalled on server 1, this is where we configure the virusscan.xml file
* SEP 12 is installed on a separate server, server 2. client and SEP manager is installed on this server.
* OS is Windows 2008 R2 64-bit for both servers.
May I know if anyone here have successfully used SEP for scanning attachments?
Unfortunately, as per oracle, only symantec scan engine was verified to work with peoplesoft, other versions are still not tested to work.
another question is, what should be the value for the virusscan.xml parameters below?
    <Provider>
     <name>SymantecManagementClient</name>
    <class>psft.pt8.virusscan.provider.GenericVirusScanProviderImpl</class>
    <icapversion>ICAP/1.0</icapversion>
    <service-name>/SmcService</service-name>
    <policycommand>?action=SCAN</policycommand>
    <address>server2</address>
    <port>8014</port>
    <disable>false</disable>
     </Provider>
we've mixed and matched the available service names from server 2, but we are still getting the error below:
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient connectAndCheckOptions
INFO: Input OPTIONS Header = OPTIONS icap://server2:8014/SmcService ICAP/1.0
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient connectAndCheckOptions
INFO: OPTIONS recieve header= HTTP/1.1 200 OK
Date: Tue, 10 Sep 2013 15:14:19 GMT
Server: Apache
Allow: GET,HEAD,POST,OPTIONS
Content-Length: 0
Connection: close
Content-Type: text/plain
ICAP header = ICAP/1.0 200
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient scanStream
SEVERE: Unable to connect to the Scan server SymantecManagementClient; Reason = CONNECTERROR
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.VirusScanProviderManager scanStream
INFO: Scanning completed using provider = SymantecManagementClient Provider classname = psft.pt8.virusscan.provider.GenericVirusScanProviderImpl
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.VirusScanProviderManager scanStream
INFO: Finish Scanning Request.
port 8014 is the client communications port for SEP and its the only port that gives us a response (INFO: OPTIONS recieve header= HTTP/1.1 200 OK..etc), when we try other ports we get a "SEVERE: Unable to connect to SymantecManagementClient" message on this line.
Hoping for your responses, thank you in adance for your help.

Hello,
Just to give an update. We were able to make this work but we used Symantec Protection Engine for Cloud Services instead. Also, for anyone having problems with the parameters - we used the exact same parameters listed in Peoplebooks or on the delivered virusscan.xml file, just update the IP address. We also saved the xml file on both the Portal.war and PSIGW.war directories.

Oracle RAC and Symantec Endpoint Protection

Hello DBAs
I am installing Oracle 1gR2 (10.2.0.3.0) two node RAC on Windows 2003 Server.
The client has installed Symantec Endpoint Protection on the servers. It didnt allow us to install the clusterware successfully.
But we disabled the whole syamntec service and installation went smooth.
After that today we enabled SEPP and Clusterware services are not coming up properly...
Is there any setting in SEPP to be disabled or enabled ........
Please help...
The client needs SEPP itself on the server.
This is a Priority one case...Installer on site....
Please help...

Hi Mahesh,
for: "+After that today we enabled SEPP and Clusterware services are not coming up properly...+" would be good to know why it did not come up... Besides, did you try restarting Clusterware before enabling SEPP? Just to be sure that the restart would work fine at all (without SEPP enabled). Anyways, while I assume the latter, we need some CRSD / CSSD and event manager information why clusterware would not start up.
Well, let me try a wild guess first (I was lucky lately ;-)): Do you use OCFS? If so, first thing, you may want to try is: exclude all OCFS file systems from SEPP.
Hope that helps. Thanks,
Markus

T6x: IP Conflict after sleep mode using Symantec Endpoint Protection server.

Here is the problem I'm having: We have several t6x laptops running various versions of Vista (business, enterprise, ultimate, x86 and x64), and we have Symantec Endpoint Protection server with client distributed to laptops.
Every possible thing is at the latest level downloadable from MS, Symantec, Lenovo. HW is not malfunctioning in any way.
If a laptop enters sleep mode and wakes up, windows return an error stating there is an IP conflict with the other computer on the network (with the same IP address and the same MAC addr !?). Other than that bluetooth and tpm drivers fail as well.
If Endpoint protection is uninstalled laptops wake from sleep/hibernation without problem.
If anyone has a clue what is going on please share the info...
moderator note: title specified.
Message Edited by Agotthelf on 24-03-2009 05:25 PM

Hello redrum781, welcome to Lenovo forums!
I have done a forums search for "symantec endpoint protection".
It reveals there were a lot of problems with it, wireless disconnects or C++ errors.
I would suggest to use a different antivirus solution, if this is applicable for you.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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I can't print with symantec endpoint protection

I can't print with symantec endpoint protection.
I have to disable the firewall, or reboot my windows 7 computer for the print job to print. Any ideas what is blocking the printing process and how do I allow so I can print using my HP P2033dn that is connected via ethernet to my time capsule. Thanks

In the meanwhile I detected the problem. I made a new user account in windows and now it works correctly. So it isn't a photoshop problem but probably a register error. I have to find out furtherThanks for your reaction.
[ excessive quoting removed by admin ]

Installing Symantec endpoint Protection installtion failed

Hi ,
I have Symantec endpoint protection and have setup.exe. I have create a package and created a program as
setup.exe /s /v"/qn RUNLIVEUPDATE=0 REBOOT=REALLYSUPPRESS" but unfortunately installation fails as part of Task sequence.
just wondering if I am using some wrong command line arguments...pls. share any pointers. pls. find the screen shot attach from smstslog
Regards.

Hi,
I am Chetan Savade from Symantec Technical Support Team.
See if Windows defender is causing any issue.
Can change it to setup /s /v"/l*v log.txt /qn RUNLIVEUPDATE=0 REBOOT=REALLYSUPPRESS DISABLEDEFENDER=0"
Refer these articles:
Keeping Windows Defender Enabled when Deploying and Installing Symantec Endpoint Protection Client package.
http://www.symantec.com/docs/TECH168501
Using MSI Command Line Switches to install Symantec Endpoint Protection (SEP) 12.1 fails to install or fails to abide by switch parameters
http://www.symantec.com/docs/TECH177946
MSI command line reference for Symantec Endpoint Protection
http://www.symantec.com/docs/TECH102668

Adobe creative cloud installation error 201

adobe creative cloud installation error 201
How to solve this problem?

Install Adobe application manager and try updating to CC desktop application.
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

My iTunes wont update, and I can't connect my new iPhone if it doesn't update. It says error when I try to update, and I cant download it because of a "Windows Installer" error...

I just not a new iPhone and in order to sync it I need the newest iTunes, but I can't update it! I tried checking for updates and then trying to downlaod it. I get this error: "Errors occured while installing the updates. If the problem persists, chose Tools > Download Only and try installing manually."
Where on earth is Tools anyway?
When I tried just reinstalling all of iTunes, I had a Windows Installer error...I don't even know what that is!

tools is at the top of the apple updater but dont get your hopes up

Symantec Endpoint Encryption 11 Installation Error

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