Symbian Belle update delayed again?

Question

Man Nokia have really become pathetic. Before anyone starts bashing me, like I said in my previous post I am a loyal Nokia customer, I have had all kinds of different Symbian phones and have a N8 here in the US where Symbian is dead and almost nobody knows of Symbian. Not only have Nokia fallen from the throne as mobile kings but their employees here are anything but helpful, if you get disappointed that Belle is delayed you are told to leave and join an Apple forum or you are told that Belle will be released in Q4 2011 and then it gets delayed to Q1 2012.
1. First of all Belle brings features that other OS have had for over a year now so it's not bringing anything new at all cause if it was then the delay would be justified.
2. We are closely going into 2012 and Nokia still producing phones like X2-05 or with s40 to compete with dual core phones. Nokia has yet to produce one 4G phone while others have done that in the beginning of 2011. Up until September Nokia didn't even have a 1GHz phone available while others have tons of dual core phones in the market.
3. When polls/statistics are conducted showing which operating system people use more, Symbian doesn't even appear in the US region (probably under "Others") and it is no longer number one in Europe or Asia. Even in Finland Nokia has lost 50% of it's market meaning that only 30 something % of people use a Nokia phone, how embarassing.
4. For anyone who is going to say that you only pay for the phone and it's current OS, not for updates, well I suggest that they wake up and realize that we live in 2011 and not 2004 anymore. Software updates are mandatory to all electronic devices, please name one TV, cellphone, game console etc that does not offer software updates at all and only has the original software to offer. NONE! Softwares always get updated because of new features that come out and to fix bugs, Nokia is way behind with features and it has thousands of bugs/glitches so yeah, updates are mandatory!
5. It is really a shame that Nokia has left the Symbian OS totally behind. All the Nokia blogs and pages talk about WP7, the Nokia World Conference this October hardly even mentioned Symbian. Symbian has brought Nokia where it is and look at how it's being handled. Pathetic.
6. Nokia N9? Genius and the most stupid thing ever done by Nokia. The phone is excellent, unique and it can outsell all the Androids and iPhones out there and yet it is given an OS which Nokia itself will not develop. How to you expect something so great and awesome to sell when it's the only current generation phone out there with Meego and you declare that you will not make any other Meegos or develop the one you have? Stupid stupid stupid.
7. Anna was announced back in March/April and still hasn't been received by all regions, Belle was announced in late August and no time soon will it get released.
I dont know what's happened to this great company. Using out of date services and softwares, delaying updates with features already in the market and most importantly zero customer service. Like I said, wake up Nokia cause times have change, you can no longer be in the market thinking that people use phones like N95. I had never considered having any other phone besides a Symbian phone but delaying Belle was the last straw. I defend Nokia here in the US where they decided to pull out 6 months ago but I have basically run out of facts and arguments to defend Nokia. I will forever be a Nokia fan and even though I am looking for another phone, the only two options are Nokia Lumia 800 or 710 becuase like I said above I am a loyal customer.

Answer 1

1. Many OS's have after all copied Nokia to start with, and considering Belle for symbian ^3 has not been officially released as yet, it hard to say exactly what will be included. Even those who have used the unofficial versions have said that it has changed 3 times now.
2.Nokia produce many more phone than any other manufacturer, which means if someone wants something that works like a phone they can buy it, if they want something that is more like a PC they can buy it also. Most other companies have a few phones and if they don't suit you then tough luck.
3.Much of the press have stated that symbian has been around since the beginning, and can't look beyond their own noses, to see how flexible symbian can be. After all this time Iphones with there so called revolutionary OS has only now received OTA updates.
4.Yes updates are good things, and yes they are offered as you said to fix bugs and to apply no features, however you still don't buy a phone in the beginning due to some feature that may or may not appear in a future update. You still buy the phone for what it currently does.Nobody knows the future!!! and for you to suggest otherwise is just purely ridiculous. Software updates are not mandatory, they, as YOU said, are OFFERED by the relevant company, you don't have to install the update and nor do companies HAVE to give you an update, they do give them because it makes economical sense for them to do so, having said that there will come a time when updates will NOT be offered for the particular phone or whatever.
5.Agreed I would like to see them develop it further.
6.The N9 does look a very nice phone, Not having used Meego however it is hard for me to say one way or the other. But I do think its silly to produce one phone with an OS and then just dump it, before its had a chance.
7.As far as Anna not being received by all regions, mostly this is purely a carrier issue.The carriers have said NO or just have not completed testing etc. I know Telstra Australia received Anna back in June/July and didn't agree to it until December, however other Australian network operators agreed much sooner. These kinds of issues with carriers cannot be controlled by Nokia. It certainly wouldn't surprise me after everyone on here complained about it not being released worldwide in one go, if nokia got all the approvals first then did a single release. I'm not saying this is what they are doing of course only that if they did it wouldn't surprise me.
Personally I have no issue with customer service at least not here in Australia with Nokia. Frankly judging by some peoples attitude on this forum, and I'm not pointing at anyone in particular, I have to wonder why they are here. I do belong to some other forums and honestly I have never seen people whinge and complain like they do on here, which I think is a real shame. These people don't seem to realize that this is a user forum, that happenes to be hosted on the nokia servers, designed to allow users to help other users. I feel quite sure if people made reasonable suggestions for products and services, instead of opening the same type of threads over and over again, then we would have more Nokia involvement in the forum and we could even have the opportunity to influence the powers to be, to include some of the things that we think are worthwhile. But hey its easier to whinge and complain than to use their brains to come up with something constructive.