Synaptics ThinkPad UltraNav Driver

Hi!Since I updated last week my Synaptics ThinkPad UltraNav, my trackpad sometimes hangup.The driver installed was: http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t440s/downloads/DS034647 I have the PC for more than 1 year and never notice this behavior. It works OK for sometime but other times the trackpad doesn't work at all and the only that is working is the red button.I notived this behavior in 3 differnt systems in my company recently uptaded to this driver: - T440s with Win7_x64 (20ARA.....)- T440s with Win8.1_x64 (20ARA.....)- X1 Carbon with Win8.1_x64 (344.....) Can you pls investigate and release a new version asap. BR,Tomaz.

Yep, there is definitely a bug with the 18.0.7.103 version of the driver on a T440s. I had to rollback to 18.0.7.57 in order to fix it.
The issue (hang up) happens when my laptop wakes up from sleep. I have to restart in order to bring back the trackpad.
It's a shame that more than 3 months later this driver is still being offered to T440s users via System Update app and has not being fixed.

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T60 - thinkpad ultranav driver is not detected

Hello,
From the following link I downloaded and installed the "UltraNav Utility for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP (32-bit, 64-bit) - ThinkPad "
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t60...
My O.S is Windows XP-32
Upon installation completion I was asked to restart the Laptop.
But upon windows boot, the mouse pad is not working. Only the red mouse is working .
I tried <Fn+F8>. It did not make a difference .
From this link I also installed: UltraNav Wizard for Windows 2000/XP".
When I ran the wizard I got the message:
thinkpad ultranav driver is not detected
In the device manager, under "Mice and other pointing devices", there is only PS/2 mouse.
Can you help ?
Thank you in advance,
Z.V

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64 bit version of Ultranav driver not available for download

Using either Update Retriever or System Update, version 7.202.1616.206 of the ThinkPad UltraNav Driver 2 (Alps) 64 bit is missing from the System Update catalogue. Package ID: 6EGY02WW is not presented. Only the 32 bit version (Package ID: 6EGX02WW) is available.
           It can be downloaded and manually installed from the driver matrix, but you would have to realize that there was a more recent version available that System Update had not installed, and go looking for it. This update applies to machine types:
           -        R61 (Machine types: 8914, 8918, 8919, 8920, 8927, 8928, 8929, 8930, 8932, 8933, 8934, 8935, 8936, 8937)
           -        R61i (Machine types: 8918, 8932)
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           -        X300, X301
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's
Solved!
Go to Solution.

Hi Stormycloud,
The problem is resolved. Today, on both of my R500 machines, Update Retriever informed me that the 64 bit version of the Ultranav utility was available for download. On both of my machines I then downloaded the driver. I was then able to use System Update to install the driver. Thank-you. Case closed.
Regards,
Chuck
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
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Lenovo Update of Synaptics UltraNav driver now makes it reset vertical scrolling speed

After the last update of the Synaptics UltraNav Driver on my W510 to 16.1.1.0 through Lenovo Update it now keeps reseting the Vertical Scrolling speed (the lines per mouse wheel to 1) randomly when pluging/unplugging a mouse or docking/undocking or rebooting the machine.
This is probably the 5th case of a Lenovo Update that regresses something on the system I've had for the past year and a half...

ttttrigg3r wrote:
I can confirm this problem. It is very annoying to have to reset mouse scroll speed 5-10 times a day because I use my dock very often. I have found no fix, whether temporary or permanent, to this problem. I am using driver version 16.1xxxx (the latest "upgrade") and am very annoyed by this problem. I hope Lenovo techs can help us.
Have You tried removing the driver and installing an older version? The one that You know worked?
T60/T618895-W4M, UXGA, T9300, 8GB RAM, Vertex3, Intel 6300 Win8.1
R61e 7649-W1Z, T7250, Intel 6300

Ultranav Driver 16.2.14.0 needs TWO reboot to function

I just want to report the following things about the latest Ultranav driver 16.2.14.0:
1. Thankfully, the non-working middle-click button bug (when set to "None"), is resolved. Previously in the last few drivers it wasn't working properly. It pretty much meant removing the middle button from my laptop, since it was forced to scrolling mode because of some bug and I simply couldn't middle click. I was forced to use driver from Synaptics to fix it. Glad now I can use Lenovo driver!
2. However there is a bug with this driver, that it needs TWO restarting to function. Upon the first restart, Fn + F8 gives an error, and the TrackPoint sensitivity is always set to hardest, and no matter what you set in this windows session, it will disappear upon the next reboot.
After the 2nd reboot, it works perfectly. Fn + F8 opens the moust dialog (no utility software installed), and the settings function properly.
Using a W520

Hello noochi01,
I found another "problem" in my first XP installation... some years ago I learned to press F5 during the first WinXP setup screen (where it says "press F6 for storage controller...") in order to manually select "ACPI-PC" as the PC type. Otherwise sometimes the non-ACPI HAL would be installed due to some crappy ACPI BIOSes which results in the "You may now switch off the computer" message instead of power down.
This manual ACPI-PC selection was what I also did when I first setup XP SP3 on the T61p... now I noticed the machine runs on only one of the 2 CPU cores. Cause is that the selection of "ACPI-PC" will install the uniprocessor XP kernel:-/
So I now did another clean setup with selecting "ACPI multiprocessor PC" => multiprocessor kernel is installed and both CPU cores are used. With this setup I don't have problems with either the original UltraNav 13.x driver or the Ricoh SD/MMC host controller driver.
I'm very unsure if the uniprocessor kernel in the first installation caused these driver problems or if I simply installed the drivers in a different sequence this time... but there's no freeze until now.
Can you check if both CPU cores are active on your machine? E.g. the Windows task manager shows two graphs for CPU usage, two frequencies are shown in System Properties etc.?
btw: The 3.57.01 Ricoh drivers from the ASUS website seem to work well for the ThinkPads with that Ricoh 4-in-1-controller: http://dlsvr.asus.com/pub/ASUS/nb/Drivers/Cardreader/CardReader_Ricoh_VT_090513.zip
I don't know why Lenovo did never release that driver update?! On the Ricoh page there are no downloads for "industrial products"... and that controller seems already outdated.
Cheers,
Wolfgang

Trackpoint and UltraNav driver

Hello,
I am using a ThinkPad T60 with Windows XP SP3 as operating system. On the homepage I found the following different drivers and utilities related to the TrackPoint and theTouchPad:
TrackPoint Accessibility Driver
UltraNav Driver
UltraNav Utility
UltraNav Wizard
The TrackPoint Accessibility Driver and the UltraNav Wizard are not updated since 2006, the UltraNav Driver and the UltraNav Utilitywere updated some times (last in 2008).
Do I need tto install all of them, or can I ignore some of them (preferably the older ones) without loosing functionnalit?
Michele

I have the exact same question, prior to UltraNav driver installation, you can simply Tap-to-click while using the Trackpoint. After installing the driver, you MUST click down on the Clickpad to send a click while using the Trackpoint. This is such a simple software solution that has seriously made me regret my decision to by a newer Thinkpad. The new xx50 series Clickpad is interchangeable with the xx40 series but I am not spending nearly 70$ to solve a simple software problem!
I recall that back in the days of the X200/X201 there were a decent amount of tips/tricks we could do via the registry to enable "hidden" features of the Synaptics touchpad/trackpoint combo. Is there a similar "hack" we could do to enable the tap-to-click functionality while using the Trackpoint?

Thinkpad Ultranav - unable to edit Word 2007 docs after they are saved

Hi,
O/S Windows 7
Laptop: X300
Office 2007
Alps Ultranav; Driver 5.0.1.28 (Alps Electric Co.)
I had a clean installation done after a Windows update corrupted some system files. So I am now running Windows 7 and have downloaded my Thinkpad drivers from the Lenovo download site. However, I have encountered a problem when using Word (Office 2007) - I do not have full functionality when using my touch pad.
I can edit docs in Word using my touch pad but when I save them (to Word 2003 compatabile documents) I cannot highlight, copy or paste any text within the document using either my touch pad or the track pointer. I can use the touch pad to move the cursor around and to scroll down using the bar on the right hand side but I cannot edit. I can edit using the arrow keys in the very same document.
I have checked Word to see if there are any restrictions under Permissions but there are not and I don't think I'm saving the docs as read-only or anything like that.
Does this sound like a conflict between the touchpad driver and Word 2007 or is there is something in Word that I need to change?
NB I've checked that I've got the latest Ultranav driver- see reference above
Thanks in advance for any light you can shed on this,
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Solved! I did some more digging and found this:
RESOLVED ISSUE - I found the solution at Windows > Windows Forums > Windows7 Forums > Programs > Why can't I move the Word 2007 insertion point cursor or highlight
text or pictures with the mouse after I type text when using Word 2007 on Windows 7 64-bit? Mouse not working in Word.
The Lenovo ThinkPad Password Vault program has a bug which causes this MS Word 2007 and Outlook 2007 issue. It is easily resolved by changing the Password Vault Preference for Enable hot keys to NOT SELECTED. "
http://www.windowsbbs.com/windows-7/90896-word-2007-outlook-2007-w-windows-7-cursor-will-not-select-...
So, I unchecked the Enabled Hot Keys box in Password Vault and, after re-booting, the problem has gone. Phew. Thanks for the suggestion again.
Marc

SL300 - Ultranav Driver, EasyEject utility, Presentation Director

Hi,
I have problems getting the touchpad to work and quite few other features after installing win7.
Right now the UltraNav driver wont install, tried both versions:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70340
http://www-307.ibm.com/pc/support/site.wss/WIN7-BETA.html#unav
I installed the UltraNav Utility, got no errors on this install:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67226
Anyone else having troubles getting the driver to work on a SL300?
I also cant find a compatible driver for EasyEject and Presentation Director - any tip on where i can find one or when it might be released, would be awesome
And, I am still worried about the registry patches:
http://www-307.ibm.com/pc/support/site.wss/WIN7-BETA.html#unav
Will these work on win 7? Should i install them when they are noted as compatible with vista?
Thx
G
Lenovo Thinkpad SL300
Original description: T5670(1.8 GHz), 2GB RAM, 160GB 5400rpm HD, 13.3in 1280x800 LCD, Intel X4500HD, CDRW/DVDRW, Intel 802.11agn wireless, Vodafone WWAN, Bluetooth, Modem, 1Gb Ethernet, UltraNav, Fingerprint reader, Camera, 6c Li-Ion, Win 7 RTM

Hi,
I only get a message of: Install Failed! ThinkPad UltraNav
And the link about the registry:
http://www-307.ibm.com/pc/support/site.wss/MIGR-70413.html#inf
Thanks for looking into this
Lenovo Thinkpad SL300
Original description: T5670(1.8 GHz), 2GB RAM, 160GB 5400rpm HD, 13.3in 1280x800 LCD, Intel X4500HD, CDRW/DVDRW, Intel 802.11agn wireless, Vodafone WWAN, Bluetooth, Modem, 1Gb Ethernet, UltraNav, Fingerprint reader, Camera, 6c Li-Ion, Win 7 RTM

How do I prevent the UltraNav driver from automatically installing?

I have an x230 with Windows 8. As some of you might know, the UltraNav driver on Windows 8 does not allow the middle button to be used for middle-click. As a workaround, I use the Synaptics generic mouse driver, which works just fine.
However, either Lenovo or Windows (I suspect the latter) persistently tries to reinstall the (evil) UltraNav driver, which kills middle-click functionality. So every once in a while when my system has been rebooted after updates, I find I can't middle click, which means I have to manually uninstall the UltraNav driver, reboot once, install the Synaptics generic driver, reboot again.
This is a huge hassle, and I'd appreciate any help I can get.
Solved!
Go to Solution.

Actually, Windows Update itself seems to have nothing to do with it. (It took me a while to realize it wasn't working since I rarely shut down my laptop.)
I have a strong feeling the culprit is here:
open Devices & Printers. (Type it into the Start Screen and it will be under Settings)
Right click your laptop's icon and click Device Installation Settings
Select: No, let me choose what to do; Never install driver software from Windows Update
Hoping this works, because I seriously depend on the middle click button in AutoCAD. If you're used to opening/closing tabs with it, ctrl + left click works without too much extra effort.

UltraNav driver v12.2.3.1 on T60

T60 Horizontal scrolling no longer work after update to "UltraNav driver for Windows 2000, XP and Vista 32-bit - ThinkPad
" v12.2.3.1. Please verify and fix the problem.

anybody know the email address for lenovo technical support?

Installing UltraNav Driver increases boot up time

I'm using a Thinkpad W520 with Windows 7 and a Crucial M4 256GB SSD (not sure if this is also part of the cause of the problem). Normally the boot up time is between 20 to 25 seconds. However, when I update the UltraNav driver to the latest version, the boot up time is significantly increased to around 50 seconds. And when I use Device Manager to roll back the version of the UltraNav driver to PS/2 Compatible Mouse, the boot up time is normal again.
My question is: has anyone else also observed this incompatibility issue between UltraNav with (Windows 7 or SSD)? Is there a solution to this problem?
Solved!
Go to Solution.

It sounds like some conflict in drivers somewhere. What if you install the drivers, but uncheck the startup entries in MSCONFIG?
My boot times have always been fine with the drivers installed.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
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"UltraNav Utility" vs "UltraNav Driver" for T400

I have a T400 and after installing UltraNav Driver x64, I have all the functionalities, Control Panel settings, etc. I wonder what UltraNav Utility is then which appears on my update lists.
T400 2764CTO, Win 7 Ultimate 64-bit

Hello,
it could be that "the UltraNav utility enables the Fn-F8 shortcut when used in conjunction with the ThinkPad Hot Key Utility". Or it may provide "more fluid and comfortable crusor [sic] movement" (Googelberged from notebookreview forum).
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Greetings Tobias

Ultranav Driver Not Installing

Hello,
My touchpad has not been working for over a month. It just stopped working one day. I have already verified that it is not locked. I have tried to reinstall the ultranav driver and my lenovo support center had an ultranav update but whenever I go through the download process and even restart my computer the driver will not show up as installed. i have also uninstalled my synaptic driver in case this was the source of error. Anybody know why the ultranav driver is not installed? I really need my touchpad to work so I'm not doomed to carrying out a mouse (it looks quite silly...)

@Tonya2015...
Please tell us which ThinkPad model you have. Also, are you showing any items in Device Manager with "!" ?
Regards.
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Synaptics multi-touch driver not working

Hello,
I've got a problem with my multi-touch pad. I have, without meaning to, deleted my synaptics pointing device driver and, obviously, it stopped working. I have already followed severeal times instructions by other forums but it wouldn't work anyway. The driver is already installed but it doesn't work any way. I have also tried to enable it but it was already enabled. Rebooting and restarting my computer wouldn't work.
please help me.
my computer model: an ultrabook/sleekbook HpENVY 14-k010us sleekbook

Andy,
A couple of things to try:
Be prepared:
Create a Restore Point Create a Restore Point – Win7 OR Create a restore point Win8
Next:
Perform the Hard Reset . Boot the computer and log in
That may do jar loose any cobwebs.
Version update...
If you are not using this version and you are running Windows 8 or 8.1,
you might install this driver for HP ENVY 14-k010us Sleekbook :
sp62794 Synaptics TouchPad V17.0.2.4
=======================================================================================
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It is a great way to say “Thank You” for the help.
Kind Regards,
Dragon-Fur

[W520] New UltraNav driver update failure...

The UltraNav driver 15.3.39.1 in question for my W520: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164
Installing the update results in these two error messages:
It finally finishes with:
I've tried uninstalling everything, restarts in between, and everything else. I'm having to roll back to the previous version.
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OS: Windows 7 Professional 64-bit with the latest updates and drivers

I tried installing that driver and it worked for me. Anyone else having this problem?

Synaptics ThinkPad UltraNav Driver

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