Synaptics touchpad sensitivity will not change

Under Synaptics device settings, The sensitivity will not change when I adjust the sensitivity setting with the slider. Uninstalled Synaptics driver & reinstalled with the latest version. The sensitivity is the same with or without the Synaptics driver installed.  Thanks!

I've searched I can't find a solution. I thought for sure a driver update would solve it but it didn't. I also noticed that the pressure graph only goes about half way with hard pressure instaed up to the top. Suggestions?

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