Sync 9360 with desktop software fails with calender

I have a blackberry 9360 and the lates desktop software on windows 7. I can only syncronize my contacts on Outlook 2010, but it fails to sync calender items. When I try to change the settings, it does not give the option to sync with outlook. The only options are <none>, <ascii> and <yazoo>.

Hi and welcome to the forums!
I would suggest the following:
Use this link to uninstall the current DM
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Download DM 4.5 without Media manager. MM is very unstable:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Download these USB drivers for 4.5
BlackBerry USB and Modem Drivers ENG (DM4.5 B13)
File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Here is the manual:
http://na.blackberry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.pdf
Cold boot the PC. Turn of all virus checkers and firewalls.
Install the DM and configure for Outlook 2003.
On the BB:
Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min,
Start the DM and plug the BB into the USB cable
Sync.
Thanks,
If you need more info please ask! If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
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someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts

Did you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

Blackberry Desktop Software Failed to validate your blackberry device

Blackberry 8310 was running slow. The people at the ATT store said I need to update the software. Downloaded the newest version to the desktop and when I tried to upload it to the phone received the following message
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I am sure others have seen it. What do I need to do. Thanks Mike

Glad to hear. I just did this again last night, and I think I've isolated the specific program that causes the problem, but I can't be sure.
I think it's "Documents To Go".
People might try deleting just that one program first in Options > Applications > Add-Ons if they didn't want to delete everything else too. It's worth a shot.
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Palm Desktop software - Fails to open with msg "Error: Failed to open Address Book database"

In July 2009 I dropped my trusty Visor on a tile floor and it stopped working. So, in the meantime I have been using only the Palm Desktop software.
Just yesterday, when I attempted to launch the Palm Desktop software, it failed with the message “Error: Failed to open Address Book database”. I think this error was caused by a very ungraceful shut-down of my Win XP system yesterday.
I really do need to use the Palm Desktop software for my address list, calendar, and memo. The problem is that the error with the Address Book database seems to be preventing the Palm Desktop software from initializing.
I am using Palm Desktop 4.0.1 on Windows XP SP3. I do NOT have an export file of the Palm address book or other databases. However, I do have five levels of backup history on my external Maxgor backup drive.
Specifically, on my current c drive I have files in the directory:
C:\Program Files\Handspring\WR\address
            address.bak                  5/16/2009   (from last sync before I broke Visor)
            address.dat                   5/24/2011
            Personal.ABA   11/6/2008
            Unfiled.ABA    3/28/2008
On my most recent backup of my system, there are the following files:
                        address.bak                 5/16/2009   (from last sync before I broke Visor)
                        address.dat                  5/12/2011
                        Personal.ABA   11/6/2008
                        Unfiled.ABA      3/28/2008
I have not listed the four older backup versions.
I haven’t tried any corrective measures yet (I don’t want to make matters worse) and am hoping that someone can guide me along the right path.
Is it possible for me to just rename the “current” address.dat file to something like address.SAV and then copy the Address.dat file file with date of 5/12/2011 into the current directory. Will the software then just use the older version of the data, or must I do something else.
I am grateful for any assistance. Thank you very much.
Post relates to: Visor Deluxe
Post relates to: Visor Deluxe

Thanks for the speedy response. However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me. All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function. Unfortunately, I have neither and so I don't think any of these solutions will work for me.
I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database. Will this also fix a corrupted Address Book database which is my problem?
So, I downloaded and attempted to install the latest version of Palm Desktop. I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop. However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
I have some questions now:
(1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)? If so, what can I do to preserve those databases?
(2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database? Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
Thanks for your help.
Gdad

Palm Desktop software - Fails to open with msg "Error: Failed to open To Do List database"

In July 2009 I dropped my trusty Visor on a tile floor and it stopped working. So, in the meantime I have been using only the Palm Desktop software.
Just a couple days ago, when I attempted to launch the Palm Desktop software, it failed with the message “Error: Failed to open To Do List database”. I think this error may have been caused by a very ungraceful shut-down of my Win XP system the day before.
I really don’t care about the To Do List data since I really don’t use it --- in fact, I haven’t used it in many months. However, I really do need to use the Palm Desktop software for my contacts, calendar, and memo. The problem is that the error with the To Do List database seems to be preventing the Palm Desktop software from initializing.
Just guessing, I saved the todo.dat and todo.bak files by renaming them, and then renamed the todo.bak file to todo.dat. Then I attempted to launch the Palm Desktop application, but it failed with the same error “Error: Failed to open To Do List database”.
I also tried renaming all of the todo files so that none had a name of todo.dat or todo.bak. The result is that the Palm Desktop software still will not start up.
I think I am using Palm Desktop 4.0.1, at least that is what the help text file seems to tell me.
I am grateful for any assistance. Thank you.
Post relates to: Visor Deluxe
Post relates to: Visor Deluxe

Your on the correct path by saving the data by renaming the files. But to resolve this error we need to remove the data all together. Since you no longer need this data if you just delete it then it should not matter. If Palm Desktop is giving this error but will not open I doubt that the data can be recovered in any event.

Sync problem with calender - outlook 2010

Hello
I've a problem with the settings of the synchronisation of my calender. I am able to sync 2-ways on contacts - in these settings I am able to choose outlook express & than 2 ways synchronisation. I cannot choose this kind of settings for my calender.
I'm using: windows 7 with outlook 2010.
I've downloaded the latest version of the Black Berry Desktop manager.
Hope anyone can help me...
Vanessa

Hello,
BradleyDIngram wrote:
outlook calender 2010 does not sync with bold 9700.
Wrong...while it may not be working for you for one reason or another, your statement as written is not accurate.
BradleyDIngram wrote:
Are they going to make a fix for this?
They already did...it's called BlackBerry Desktop Software 6.0.
BradleyDIngram wrote:
Is it possible to download BB 6.0 to bold 9700 so outlook 2010 can sync?
Nope...the device OS 6.0 has only been released so far (I think) for the Torch. And device OS 6.0 and Outlook 2010 are not linked as far as this issue is concerned.
Please feel free to post some specifics about the issues you are having and hopefully someone will be able to assist.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Efforts to use, repair, and uninstall Blackberry desktop software failed. Help?

I upgraded from XP to Windows 7, and had to reinstall the Blackberry Desktop software. I'm looking for help to get it working. I've installed version 6.0. i'm on Curve 8330 (Verizon). Below describes mt efforts:
When I run the desktop software, I click "organizer', and then I connect the BB and wait unti the bottom right of the BB desktop software says "connecting...' then "sync". i then click the "configure settings..." and get a pop-up window titled "blackberry data synchronization" with message "operation in progress. please wait". The pop-up window self-disappears. It reappears every time I click the "configure settings..." button. However, this has run for hours. The software appears to be stuck in some sort of infinite loop.
So, I tried to repair the software as follows: Start - Control panel - programs and features - blackberry desktop software 6.0 - Next - Next (Repair is checked) - Install. I get a window titled "blackverry desktop software 6.0" that reads "The feature you are trying to use is on a netword resource that is unavailable. Click OK to try again, or enter an alternate parth to a folder containint the installation package 'blackverry desktop software.msi' in teh box below. Use source: C:\Users\Jim\AppData\Local\Temp\WZSE0.TMP\
. I clock ok and try agin and get the message "the path 'c:\users\myname\appdata\local\temp\wzse0.tmp\blackberry desktop software.msi' cannot be found. verify that you have access to this location and try agin, or try to find the installation package 'blackberry desktop software.msi' in a folder from which you can install the product blackberry desktop software 6.0' I am unable to find this file on my computer, but "windows search" has been less than 100% successful for me in Windows 7. So, I clicked "cancel", and get the following message: "error 1706. No valid source could be found for product blackberry desktop software 6.0. the windows installer cannot continue. So. I click "finish".
So, I try to uninstall the software altogether as followstart - Control panel - programs and features - blackberry desktop software 6.0 - Next - Next (REMOVE is checked) - Next ("Remove all user settings for Blackberry desktop software" is checked.) - Remove. I then get the following message: "error 1316. A network error occurred while attempting to read from the file c:\windows\installer\blackberry desktop software.msi". When I click "ok" to this window - I see "rolling back action" status bar. I then click "finish".
So,my efforts to use the software, repair the software, and uninstall the software have failed. Any advice?
I see no "blackberry desktop software.msi" in the c:\windows\installer\ folder. I am able to view hidden files in Windows Explorer (Tools Folder options... - View tab - "show hidden files, folders, and driver" is selected".
I'll restart my windows search index tonight.
Jim
8330 (Verizon)
Windows 7

Thank you Viciousferret,
I re-downloaded the the 600_b047_multilanguage.exe to my PC using thelink you provided. I then ran it. I then did the following:
selected "NExt",
then "REMOVE" (the options were "repair" and "remove", not "modify" or "uninstall"), then NEXT,
then checked "remove all user settings for blackberry desktop software". then NEXT
then the REMOVE button
then FINISH
So, it appears the uninstall was successful.
The next step of your suggestion was to: "Then proceed with the clean uninstall by performing all the steps: www.blackberry.com/btsc/KB02206" This link provides 5 tasks.
1) The first task includes instructions to ": Uninstall BlackBerry Desktop Software". Should I skip this step because I already did it above? If not, would you please provide the instructions for Windows 7? Only instructions for other operating systems are shown here.
2) The second task is to "remove computer registry entries". The fifth step gives instructions for XP, Vista and 7 64-bit. i use Windows 7 (32-bit). Are you able to provide the instructions for Windows 7? Also, the instructions to back up the registry are: "select My Computer (or Computer in Windows Vista) at the top of the folder structure, click File, and choose Export to export the file to your preferred location.'. When i select start then Computer and then click File (after verifying the "Computer" is highlighted in theWindows Explorer window, I am not presetned with an opportunity to click "Export'. My options are 'add a network location", 'create shortcut (greyed out), "delete", "rename", "properties" and "close". Are you able to provide additional guidance as to how i am failing see "export" when i seemingly follow these instructions?
3) Step 3 gives instructions for deletig folders from teh computer. It also lacks instructions for Windows 7. Are you able to provide them?
4) Step 4 provides a link to follow. that link also lacks instructions for Windows 7 (32-bit). Would you be able to provide instructions for Windows 7 (32-bit) users?

Installation of Blackberry Desktop Software fails: looking for Blackberry 8310.msi file

I cannot successfully install and use any version of the Blackberry Desktop software. The problem started when I tried to install the desktop software on my new computer from a file I downloaded and stored on an external hard drive that had been attached to my old computer. The install/uninstall programs lists Blackberry desktop 4.2.2. It appeared to install correctly, but when I try to use it, I get a message saying the program is trying to use a network resource that is not available, and looks in a temp directory for this "Blackberry 8310.msi" file. There is also a program listed as "Blackberry v4.2.2 for the 8310 series wireless handheld" When I try to uninstall it, it looks for that same .msi file.
I'd like to be able to sync my calendar with my phone.
Does anyone know what I should do? I followed the clean uninstall directions, and that didn't make a difference.
Thanks.

SDR wrote:
Xandrex, I am having the same problem (along with a few others). I hate to sound like a novice, but how do I decompress into a folder other than temp? Whether installing from the website, or saving to my desktop and then installing, it unzips without giving me a choice of where to put the files.
Hello,
I don't have the install at home so my answer will be approximate. when you get the .exe file, it is in fact a zip file with a small launcher that knows it has to unzip the stuff in your temp file.
What you need is a decompression tool to decompress without that launcher. You can install 7Zip that is quite good for those things.
You can also try WinZIP or winRAR or winACE but those are not free-of-charge.
http://www.7-zip.org/
Once you have installed this tool, just open 7Zip and browse to the .exe file. click on it, there should be a button "Extract". Choose a folder (somewhere on your Desktop for example) and wait for the decompression to finish.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Cradle sync between BB Desktop Software and Zimbra

Hi, I am a new Black Berry user. Only received my phone yesterday. I searched the forum for a solution on how to sync my BB 9800 with BB Desktop Software (version 6.0.0.246) and Zimbra (My company's choice not mine) desktop client (Version B10580). The only solutions I found was for older versions of the BB desktop. When you configure the Desktop software Zimbra does not feature in the options list. Anyone out there with a workaround for this problem. I only care about my contacts and diary. I do not mind using the USB cable and BB desktop to do the syncing. Once a day syncing is all I require. We do not have BES. Only a few of us have BB devices. Most have Nokia phones (I was also a diehard very satisfied Nokia user - decided to try something different :-) )
Regards,
Kobus

Hi and Welcome to the Forums!
While I don't know if any are compatible, you can find older versions of the RIM software here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
You also have the ability to synchronize via ASCII or CSV (exported from your desktop PIM):
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Sorry, but RIM provides no assistance on how to get your data out of your old device and into the ASCII or CSV format...that's a function of your old device.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Installing desktop software fails

When installing desktop software version 4.7 from disc or net, the install starts - asks you which language you would like, the comes up with the wizard was interrupted before software could be installed.....
have tried various versions same result...
can someone please help as i need to remove ticketmaster app which only works in america... not much good in uk
Cheers

I'm having the exact same problem going from treo 600 verizon to centro att and windows vista. the first install failed just like the above user, redid it and received no option to import data. Tried the suggested reinstall from the downloaded version and got the import option this time, but nothing shows up on the desktop, no old data, nothing.
I notice in the data folders on my computer that the old file type are there, as well as the new types, with considerably smaller sizes, no doubt because there's no data in them. Looks like the new desktop is simply saving the old files, but did not actually convert them.
I can't believe more people don't have this problem. I found one other similar post from a 650 user. someone suggested synching the old treo with the new desktop. i tried that too, but still no data appears (no error message either).
Any help would be appreciated.
Post relates to: Centro (AT&T)

Device Manager and Desktop Software fail to work after a profile migration

Hi there,
I have just moved in a Windows Domain so I had to change my IP configuration. I have done a moveuser to move my local profile to the domain's profile. My Device Manager and, therefore, desktop software are not responding anymore. I keep receiving a message of ApploaderWEBSL-Upgrade[1].msi missing in the network location.... after a couple of hundreds of cancels, it goes away.
I have tried reinstalling the BB Original CD as an Domain Administrator selecting "4 all users". I have tried downloading the Windows Installer Cleaner. I have also tried to upgrade my device's software directly from the WEB. Finally, I have tried to "promote" my Windows Account as a Domain Admin.... nothing.
The poing is that if i log in as a Domain Admin, my device is automatically recognized by the device manager.... but I can't sink cause it's not my profile...
Everything was working before my domain enrolement and IP changes.... can anyone help me?
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Message Edited by mmarin on 02-13-2009 10:44 AM

Hello, The most common thing to do after an update that results in issues is to perform an OS reload. Sometimes, the update processes have errors and such...with a reload often curing the issues. The official methods, which will be controlled as to what exact OS versions you are offered:http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-O...The unofficial methods, which are cleaner, and allow you to choose an OS version that perhaps your carrier (or whoever it is controlling your offers) has been slow to approve:http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...http://forums.crackberry.com/bb10-leaked-beta-os-f395/bb10-os-archive-943672/Of course, before you started anything, hopefully you already took a good backup via LINK, a manual copy of your Device Memory to your PC, and full documentation of your configuration (account credentials, added apps, configurations, etc.). Sometimes, restoring from a backup returns to the device the very corruption one needs to eliminate, and reconfiguring from scratch can resolve that. Good luck!

BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies.

I have a Bold 9900 and using Blackberry Desktop Software on Mac.
How do I deal with this problem?
Thank you.

I tried this method already. The problem is that there is no such thing as 'BlackBerryDesktop' but instead I just have 'BlackBerry'. And also, there are no 'Logs' either.

Syncing Issues of Desktop Software

When I try to connect my Blackberry 8520 with Desktop Software using the USB Cable , post putting the BB password, it just shows connecting but does not connect to the BB please need need to update my contact list.

Hey vinayak_pai,
Welcome to the forums!
Have a look at this forum post for help getting the BlackBerry Desktop Manager to detect your device: http://bbry.lv/a3l7iw
Let us know how you make out.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Problem syncing 9360 with Windows Calendar using version 7.0

Hi. Since downloading BB desktop version 7.0 I am no longer able to sync my contacts, calendar, tasks and memo functions from my Curve 9360 to my laptop using the USB connection. When I attempt to do so I get the following error messages:
'Synchronisation Error - Error while reading field value'
also:
'Synchronisation Error - Error opening data store accessor object'
Also when attempting to configure and sync the MEMO function I get the following error message:
'The organiser applications on your computer aren't supported
Does anyone have a solution to this? Thanks

same problem here, need help. All was fine till i updated the bold9000 to 5.0 and than the same error on all my blackberry syncing devices Torch9800 and the bold9000. Message is in german:"Fehler beim öffnen eines Datenspeicherungs-Zugriffsobjekts" english:"Error opening data store accessor object".
I dont understand how this could happen.

CC Desktop Software Failed to install

Problem:
(Sorry its in dutch) It Says something like: Could not install Cloud Desktop.
No further error messages etc. No log entry's in Windows logs.
Tried so far:
Run the CC removal Tool and then reboot the machine. Deleted:
C:\Program Files (x86)\Common Files\Adobe
C:\Users\(UserName)\AppData\Local\Adobe
Disabled Windows UAC.
Tried to install trial version of Adobe Photoshop @ http://prodesigntools.com/adobe-cc-direct-download-links.html. Getting realy strange errors (I get Error 22 Windows does not have a constructor, Line 388 message.) Also the 64 bits version of Photoshop isnt working.
Tried to call Adobe. I get an Indian (verry kind) lady that tries step 1 and then tells me that my call will be rediected to second line of support. They told me that i will get a call back in 48 hours. Im long past that this time. Call Number:184641036
Background information
System:
Windows 7 PRO (64 bits) Fully up to date fresh install.
Machine is member of an active directory domain.
All Adobe products are uninstalled.
Virus scanner is temporarily uninstalled.
All Drivers are up to date.
User:
Domain user with local administrator rights.
Also built in local admin doesnt work.
Please help!!!!

Hello Adobe,
This was not the solution....
The call is still open and I got e-mail notifications that Adobe tried to call back but I never received a call from Adobe. Today I called again and they told me that the call is being forwarded to the senior level of Adobe and that I have to wait for 24/48 hours. Our Company bought licenses for Creative Cloud but its not functioning. This is costing money...
The call was opened on the 28e of August. The only thing Abobe support did so far is looked in the standard knowledge base. I told Adobe support that I did check the knowledge base and executed all the relevant articles.
I’m getting more and more frustrated with the support desk of Adobe. Why am I paying for software that isn’t functioning and a support desk that doesn’t take my call seriously?
I’m an IT Administrator with 10 years experience. Give me some serious support. No the knowledge base search procedure.
Kind Regards
Sander Kroll

Sync 9360 with desktop software fails with calender

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