Sync and connect problem

i keep trying to get sync and connect to work and it keeps giving me the same error
"We are currently unable to complete your request, please try again later. If you continue to get this message please contact technical support at support.vzw.com "
i have a verizon blitz as the phone and i running backup assistant too. thanks

Hello Ohefoeshow,
Are you using your device to try to activate the Sync and Connect?  If so, you will need to do so from a computer at the designated website.  The Blitz is not Sync and Connect compatible.  You can navigate to www.vzw.com/sync to set up and manage the program.  Once you sign into your My Verizon site at the link above it will automatically prompt you to agree to the terms and conditions and begin the process of setting up you email account(s).  Please let me know if you have any additional questions.   Thank you. 

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