Sync and restore

Hi,
A friend just sync his iphone with his laptop and accidentally he lost all his data, especially his graduation photos. He had his photo stream on but i think the photo stream on iPhonto is off. Is there any way to bring them back?
Thanks a lot.

Check if he made a back up on itunes or icloud. If he has a recent back up restore from the back up and it ill bring back the photos that were on the phone when the back up was made.
In terms of photo stream those photos should still be in the cloud unless he deleted them from photostream. get him to check photos>photostream.

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How do I transfer game apps from one IPAD 2 to another without losing points or awards? I have backed up, sync and restored, nothing is working...I have to start over and lose the awards I paid for?

My first IPAD 2 wireless failed, so a second IPAD 2 was sent to me. I have game apps that aren't transfering at the levels I have achieved. Is there a way I can keep the game app levels where I am? ie, Planet fish< solitaire, Sudoku, bejeweled 2, shazam-(has saved my content)...so why has some of these not saved my content? Or is there something other than back up, syncing and restoring that will save what I have accomplished so far?
Thamks
C

Assuming that the Library is intact, then simply drag the back up to your internal HD - put it on the desktop and open it, to make sure all is well:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library' and point it at the Library on the desktop.
If it is, trash the one in your Pictures Folder and put the restored one in its place.
Regards
TD

HT2527 While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will it get locked to the carrier again.

While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.

vamsi Pothugunta wrote:
While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.
It all depends on the definition of "factory unlocked". If the phone was purchased directly from Apple and the receipt says "Unlocked" then updating or restoring it will leave it unlocked (Apple never uses the term "factory unlocked" as there is no such thing; phones are unlocked at activation time). Similarly, if it had been locked to a carrier and the carrier authorized it to be unlocked, and you went through the unlocking steps they provided, it is permanently unlocked.
Unfortunately, a lot of the phones sold as "factory unlocked" were actually unlocked by hacking in the "factory" in the basement of some shop somewhere. These phones at best will become locked to the original carrier if restored, and in the worst case will be permanently disabled if restored.

My I-Pad screen is black, I tried to sync and restore I-Pad, it showes the contents on the computer and pulling out pictures and other files, but screen is black. what can I do?

My I-Pad screen is black!! I tried to sync and restore I-Pad, it showes the contents on the computer and pulling out pictures and other files, but screen is black. I don't know what happened! what can I do?

I have this problem as well...however, resetting/restoring did not take place when I followed the same instructions but got nothing on the screen. Thanks in advance.

I downloaded ios 5 after backing up my ipad on the computer. Now there are no apps or movies on my ipad. They are on the computer in itunes but sync and restore do not put them back on the ipad. ideas?

I downloaded ios 5 after backing up my ipad on the computer. Now there are no apps or movies on my ipad. They are on the computer in itunes but sync and restore do not put them back on the ipad. ideas?

iOS 7 devices need iTunes 11.1 or newer to sync. Depending upon your computer and the OS it is running, you may not be able to upgrade to iTunes 11.1 based on the requirements for iTunes 11.1. What computer and OS are you running your iTunes on? From the iTunes download pages I see the requiorements are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store

HT4113 i have synced and restored but it is still asking for passcode

my daughter cannot remember passcode. i have connected to itunes and restored. saved e verthing to itunes. the ipod touch is still asking for passcode.

What Passcode? If the Restrictions passcode then you have to restore to factory settings/new iPod.
If a screen-lock passcode then restoring from backup will not result in restoring the screen-lock passcode.

Windows vista, sync and restore errors. I give up.

I have had continuous problems with my 8gb ipod touch, 2nd gen. I just returned one which I had had for 4 months during which it worked, but then I could not get it to restore and now have a new one and have the same problem. When I first got the new one , it would not sync it had a number of errors such as;
- Attempting to copy to the disk 'X' ipod failed. An error occurred while writing to the device.
-The ipod 'X' iod cannot be synced an error occurred while writing to the device.
-Required disk cannot be found.
-Also something about Apple Mobile Device
So I uninstalled itunes and all related programs and then reinstalled them.
I managed to get a few songs on to the ipod but they were distorted and the album art became chequered.
I then tried to restore it and have had more errors such as:
-The 'ipod' ipod could not be restored, an unknown error occurred (6).
-The 'ipod' ipod could not be restored, an unknown error occurred (14).
I have done all the things specified such as:
-Restarting the computer,
-Reinstalling Itunes,
-Using differnt USB ports on the computer,
-Removing the firewall, Zone Alarm,
-Removing everything from itunes.
Is it due to an itunes update possibly around june, that I have started experiencing problems.
Will I be able to fix it?
Any help would be appreciated, otherwise I shall return it and not bother with an ipod again.
Many Thanks

I have exactly the same problem with my 8gb ipod touch 2nd gen and have tried everything you have with no success (see http://discussions.info.apple.com/thread.jspa?threadID=2531624&tstart=0)
It's definitely due to the itunes 9.2 update in June. I get the same itunes restore and sync errors you have on Windows Vista and Windows 7. It only starts restoring and syncing properly on Windows XP. I've tried downgrading to an itunes version that worked for me on Vista before, but Apple have updated the ipod touch firmware so that its not supported anymore by the earlier versions of itunes.
Apple phone support is a waste of time. They want to charge me £25 before they are interested in helping as they say my ipod is out of warranty - but its not the ipod that's broken, its the poorly written ITUNES, so why shouldn't I get free support for itunes even though my IPOD, which is perfectly fine, is out of warranty?!
Truth is, now apple has your money, they don't care...

Tons of errors with sync and restore

Let me state first, that this iPod Classic i brand new, and has latest software installed. So does my Mac Mini (also brand new). All latest software is installed.
I have a large library, therefore i chose a Classic. From the very first sync, errors startet happening.
First Error: After setting up the iPod, asking to sync entire library, the iPod failed after 2 hours or so.
After it failed, i unplugged and saw, that it had transfered 500 songs successfully, and played them as it should.
I plugged it in after 10 minutes of play, to sync again.
iTunes warns, that it has found an iPod that needs to be restored.... WHY? It was working fine!
iPod cannot Restore, it is in use?!?
I finally get it restored, and start over with the sync. I go through step 1 again.
iPod will not restore, at all. Not untill i run a repair from Disc Utility.
After 4 attempts, i finally get no errors on the disc in Disc Utility. I had to completely format the disc, and reinstall the iPod.
It is syncing now! 30 tracks at the time, then this error happens, "iTunes could not copy %songname%, archive does not exist". My iTunes is in Danish, so i am unsure of the English wording of that error.
I try syncing again, works fine for 30 tracks, then same error. This has been going on for the last 20 attempts of syncing.
Anyone have any idea, of what is going on? I am not far from taking it back to the store and requesting af replacement device, or money back for that matter.

I would do the following. Shut down (power off) the Mac mini. Disconnect all USB devices (you can leave standard USB keyboard/mouse connected if used). Start up the Mac mini.
Since the iPod may have some data corruption issues, put it into Disk Mode
http://support.apple.com/kb/ht1363
On the Mac mini, run iTunes, and connect the iPod (in Disk Mode) by itself to a direct USB port on the Mac mini. iTunes should prompt you to do a Restore. Do the Restore. During the Restore process, elect NOT to sync any songs to the iPod.
In iTunes, if the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The iPod should appear in the sidebar, under DEVICES, after the Restore. Select it there. To the right, the iPod's Summary screen is shown. Toward the top, there is a bar of buttons starting with Summary. Click on Music next to Summary. This Music screen is where you tell iTunes how to sync songs to the iPod.
Check the box for Sync Music. This is the switch to enable automatic syncing. Choose the option to sync Entire music library. Click Apply. Hopefully it goes through the sync process properly this time.

My sister forgot her password to her ipod that she gave me and I have no idea on how to reset it, I downloaded itunes on my computer and tried to sync and restore but it said I had to sync it to the original computer but I dont have it

So yea my sister gave me her ipod touch and forgot her password, so I looked up how to restore it and it would not let me because it said I needed to sync the ipod up to the computer it had originally been synced to. Im nowhere near that computer and I just need to know is there another way I can restore to factory settings?

Place the iPod in recovery mode using one of these programs and then restore via iTunes.:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Try on another computer too and try another cable.

Updated ipad 2, had to dlete music for space to do update now will not sync and restore my music

i had to delete my music on my ipad so I could do the ios7 update. Now it will not restore my music when is sync it to my mac... any ideas???

Have you updated iTunes?
Try syncing manually.
You can also download past purchases directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519?viewlocale=en_US

Syncing and restoring problem

this morning i have problem syncing my ipod (6th generation ipod classic), first my computer would recognize it for 5 seconds but then once itunes would show up, my computer would not recognize it but insteas itunes will...i dont know what caused this...its also very disappointing cause i synced my files and now my ipod files were all gone in my ipod...:(...i tired doing the 5 R's for troubleshooting and even restored it, but it said cant restore i pod an unknown 1413 ( if im not mistaken) occured...please help really please

thanks, ill try this up... anyways got a new problem i have tried opening my itunes but it said cant open because of error(-50)..any idea what does this mean and any solution to this...is it ok to unistall my itunes ( i have the new version 7.6) and install the old one, i mean the 7.4.1 version? whew thanks...this thing is making me crazy...

IPod sync and restore problem.

I am trying to restore my iPod but keep getting an error message, i got the same message when i first tried to sync my iPod. here is the message. Attempting to copy to the disk "USERS IPOD" failed. An unknown error occured. (-69) I think i have recieved error messages with the words' Attempting to copy to the disk and (-69) before while using my browser ect on my laptop. I want to resolve this problem as i have quite a few purchased songs, but after many attempts i have had no joy! thanx for your help. andy

hi thanks for the advice. this partly helped but i had the same error message (-69) with about 50 songs out of 900 to go while restoring my ipod. this happened when i logged onto the itunes store while the restoring process was running. i then tried to put a newly downloaded podcast onto my ipod but again the same error message popped up. in the morning i tried to sync my ipod again but to no avail. i am now going to see what i can do and am thinking of buying apple care. if you could point me in the right dirrection that would be greatly appreaciated. andy.

IPOD 30GB Syncing and restoring trouble

When I connect the IPOD, ITUNES will seem like it is updating then i get an error message that reads "Can not sync Blake's IPOD. File not found" It will not restore either, it reads " THe IPOD could not be restored, error 1418".
Anyone know what I can do?

I hope you are not connecting them at the same time.
What is happending when you try to sync? Error messages? What other USB devices are connected to this computer and is it on a network?
You might also want to look at this: http://docs.info.apple.com/article.html?artnum=305136 Even if there are no new drivers for your computer, read the last part of the article and let Windows reload your USB root driver.

Sync and restore different iphone, but I loss my all data [help]!

I just synced my girlfriend's iphone. I sync it on my laptop. then I tried to restore it. Once I restored it, and want to restore from backup, the remaining backup is only ipod profile.
there's no backup from my girlfriend's iphone when I synced it on my laptop... that made me on condition, I lost all data on iphone, everything ! messages,photos,notes, contacts....
I really stressed cause there are many important data on her iphone... I really screwd up... please if anyone can help

oooh bad move. you didn't make a backup of the iphone data. it wouldn't have done it automatically because it wasn't synced with that computer. if you plug it back into her computer then there should be a backup on there. then restore it with that backup on her computer.
plug it into your computer and make a backup of the data then restore the iPhone and run it with that data.
Andy

Massive Sync and Restore Problem

When I went to sync my 5G iPod Video (version 1.2.1) to my iTunes (7.3.2.6 WinXP), it gave me the following error message "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." My iPod was never placed in recovery mode to begin with. I restored my iPod as requested, and I recieved the exact error mesge again. And I repeated this process once more, referred to the Support page, and nothing else seems to work. Now, my iPod has no media and will not sync. I have scanned all files for corruption, and none detected.
To let you know about my computer, I've been modifying the overall appearance to become Mac OS X Tiger. I wouldn't think this would effect this too much, since I haven't touched a single app.
HELP!!!!!!!

You are caught in a restore loop. With the exception of your iPod (connected to a rear port), mouse and keyboard, disconnect from any network you are a part of and disconnect all other USB devices including external hard drives, thumb drives, modems, printers, scanners, etc. and change the drive letter of the iPod to something much higher, like M or P or Z:
http://docs.info.apple.com/article.html?artnum=93499

Sync and restore

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